Salesman was awesome and so nice!

I had to wait awhile for the parts to arrive, but my service tech, Sean, kept me abreast of the continuing timelines for my car. This was very much appreciated.

Laurie went above and beyond to make my experience hassle free and absolutely wonderful. She was very knowledgeable and very kind. Best service experience I have had at any dealership.

Very good experience . From start to finish, all of the staff I spoke to were very helpful and provided me with so much clear information. The whole process was so easy .I’m very happy. Would definitely recommend!

My experience with Carl Black GMC was an extended one because of my situation. The salesperson that helped me out was incredibly professional, patient, and genuine. His name is William Bird. And that name is apt because you will be "soaring like a bird kissing the sky" when you hop into your new vehicle. I highly recommend asking for him when you visit!

Very good experience satisfyed highly recommended .

Great service department!

David Swanson was very helpful and informative on my selection. He did a great job answering all question and providing an awesome test drive experience for my purchase!

Keep up the good work!!! Chris Swayne rocks…….

I love Carl Black and all of their customer service!

we were extremely please as to how fast we got scheduled and even more please that our work truck was repaired within 24hrs..amazing!

Laurie was awesome! She had a wonderful attitude and was thorough at explaining the process and timing for my oil and tire rotation.

I’m happy

World class

David kept in contact with me to keep me updated about the status of the repairs

Michael Crabtree in the Service Department was excellent! He made a great impression, and I definitely come back for Service and Sales needs. Thanks so much!

Friendly, no pressure, good price, and had what I wanted in stock. Nick D was a great person to deal with. I originally found the unit online and used the email/chat feature and the customer service rep helped me ensure the unit was there and gave me the address.

After a horrific experience at Shottenkirk Hyundai of Canton, I hesitated going to another dealership... but we did... and boy was I glad we did. We walked up to Carl Black at just after 8pm (closing time is 9pm on Friday). We checked out the car we were interested in and walked up to the doors where we were greeted by Sarah. She was very friendly and down to earth right from the start. We told her what were interested in and she went to work right away getting my information about my trade in and the key so we could test drive it. She didn't "try hard" to sell us on the car... she was informative but not overbearing. What a relief and a difference from one place to another. After the test drive she brought out our trade offer and we moved forward. We then went into the finance office with Sapphire who also was very friendly and super professional. She was thorough and professional but also... like talking to a friend....Seriously one of the best experiences walking into a finance office to discuss payments etc. After an hour after closing time, we drove away in our brand new Buick. These people went above and beyond to create an excellent customer service experience. I would recommend them 100% to anyone not looking to get ripped off like they tried to do to me at Shottenkirk Hyundai.

OMG!! I think my girls and I were placed in front of the most intelligent, hilarious, and humane salesman. Our salesman name was Ty (Ty Dolla Sign) 😂 He was honest from the very start. Did not try pressure me into anything that we did not want! Lewes the approval guy was just as kind. They both are down right good people. Jeff the finance guy was the quickest paperwork (book) I ever signed. These 3 men were awesome from.start to finish. We left in a 2019 Checy Tahoe. Proud. Again thank you Ty and team!!! Yall were great!!!

Matt was great tonwork with! Excellent customer service.

Alex was an absolute pleasure to work with. He was extremely patient, we never felt pressure to make a decision, and most importantly, a professional - who knows the car business in and out.

The VERY BEST dealership we have ever dealt with. These guys know their business and treated us extremely fair. Will continue to buy from Carl Black but will insist on dealing with the same people, Kevin, Joe, Jeff and Louis! A GREAT team! ????

They move quickly to get you your car back

Great experience with getting truck check in with Matt. Not a long wait. Will definitely recommend to anyone who needs service or a vehicle.

Very professional and they get the job done!