Best service I have ever received and I am 85 years old

Laurie is an awesome service rep. all of the work done on my car was on time and perfect. my first time having my car serviced at Carl Black. they will be my regular go to now....thank you:)

I hate buying cars, I mean seriously who does?? But my experience with Brett and Stephen has been so great. It’s reassuring to hear how proud they are of the reputation this dealership has and how they are willing to go out of their way for me to feel good about my purchase even AFTER I drove the car off the lot- especially Stephen.

Ermari was an excellent sales person, my other Silverado was in for service, I was curious what my truck was worth. Ermari called with a value that was to my liking, he asked what I was looking for. He called me back within 20 minutes with the truck I wanted, the color I wanted. Asked me for my information needed and set the whole purchasing of the truck so when I showed up all I had to do was sign the paper work. In today's sales market to have some listen to what you want, respond back in a timely manner with exactly what I wanted, is almost unheard of. I would recommend him to any of my friends, family or coworkers. Excellent job Ermari I will be back. Frank Bennett

We met with Emanuel one night and we’re not able to secure the vehicle. On his off day he came in to work, contacted me, kept me informed, and made every attempt to work with me and the banks identified. He did all of this with a smile on his face, and had my best interest at heart. Him and the manager did everything in there power to try and make sure I could get approved and into a new vehicle. I have been praying for Tahoe for some time now and though I still have not obtained one, I am grateful Emmanuel helped out. Thanks Emmanuel!

Took a while but I understand, otherwise very helpful and prifes

Wouldn’t go anywhere else!!

Always professional great team of knowledgeable people I trust no one else with my truck!

Always a good experience. See Matt in service

Got the part we needed there!

I brought my Camaro in because I had a oil leak. David and Lauri took the time to pull it in and look at it and fix the problem ASAP. My oil pan was loose and they fixed it and topped my oil off. This kinda cuts service is rare in big dealers. If you come for service ask for David and Lauri. Best experience I’ve had in a long long time.

Great service

Stephen was great and so was the finance manager

Laurie Majors always takes care of me. She did explain there was only 2 techs and it could take up to 2 hours, no problem. Spoke with Mike about a referral from 4 months back should have a check in the mail within a couple of weeks. Internet lady through your site is how I set up my appointment. I was going in for oil change & wipers (coupon sent via email) the lady never told me I couldn't use both coupons. Now I have to go back for my new wipers for $2.00.

Fast and efficient

Wow what can I say!! Very easy process Martim helped us and he was fantastic our truck was in route and he kept us informed every step of the way HIGHLY RECOMMEND!!!! Thank you Martin

Great

Your customer service is great.

Always a pleasure doing business! Cheers!

Meagan was absolutely amazing! She has gone above and beyond for us and we couldn’t be more satisfied.

Just keep up the good work

Everything went great. Jose was excellent as usual.

From purchase to maintenance, this dealership is on another level compared to others. I love being apart of the family…

The service department keeps me coming back. I pass two Chevy/GMC dealerships (40 minute drive) to come to Carl Black. Andre Grammer is the number one reason I come that far; professional, knowledgeable, informative, and responsive.

Guys at desk always. Nice 👍. Talk about everything and on top of everything. Got me signed in. Lounge is great. Tv. Work area.