Respectful

I recently purchased a 2021 C8 and brought it to the location for service. Had an appointment set for 8:20am on a Friday. Laurie the service advisor was a pleasure to work with. As this was my first time going to this location I didnt know what to expect. I will be coming back for future needs. AAAAA++++++++

I can’t complain they take care of me. The service manager is amazing. I trust these guys with my vehicle and I’m a used car dealer myself !!!

Great Service. No Hassle and quick process!

Courteous staff, welcoming environment, and fast service!! I was impressed!!

They made it easy

Sean was exceptionally friendly and helpful. He explained everything that was going to be done and had it done in the timeframe given

The service was great from the time i arrived at the dealer. My sales person was very professional and knowledgible.

We had a good experience of being informed but not pressured with several option that lead to right decision.

The service at Carl Black is incredible. Laurie is a True Professional and takes really good care of her customers. Johnny Walker

Friendly and knowledgeable personnel. Also lived the team work!

Devin was a great help and a great guy! He made sure to answer all of our questions for our new car! John also helped get us a good deal.

Very helpful

My vehicle representative and mechanic went above and beyond to get my truck back on the road, so I could attend a funeral. That is truly great customer service with a heart. Thanks so much!

Had a car that needed service. The service experience was excellent. Sean did an excellent job communicating with me and managing my expectations. Separately, after the excellent service, Amari showed us some new cars and was very patient with my wife and helped us find a new car and trade in our old Suburban. Finally, Jeff in finance helped us get the lowest APR available and recommended [only] the extra services - extended warranty and gap insurance due to negative equity from the trade of our Suburban - that would help protect our investment with the new car, a 2023 GMC Yukon XL AT4. My wife says it is her dream car and we are both delighted with the car and overall experience at Carl Black GMC in Kennesaw, GA.

Caleb did a great job of explaining the issues and was great to work with. Quick turnaround on repairs.

Very Professional

Sale Person was extremely nice and helpful

Excellent service, highly recommend.

The best experience .Troy greeted me and my husband made us feel so comfortable right from the beginning He truly an amazing Just the best he kept us included and informed of everything. Troy and Rajee truly deserve praise for the type of incredible employees they are an incredible assistance they provided to My husband doing this experience. the manager was It was great He kept us included and he made us feel comfortable with with the financial process

(Translated by Google) I am very happy since I arrived, they attended me in Spanish, Raúl Iso, an excellent job in showing us what we wanted, there was very little waiting time, I recommend this dealer (Original) Estoy muy contenta desde que llegue me atendieron en español Raúl iso un excelente trabajo en mostrarnos lo que queríamos fue muy poquito tiempo de espera se los recomiendo este diler

We have bought from Carl Black for over 15 years and have purchased in excess of 30 vehicles. Best dealership hands down! Sales, service and finance people are far and above any we have ever dealt with. Thank you Will, Ken and T. Scott!

Great customer services

Top notch service, the team were responsive, carrying and follow through everything that was promised. Great experience, would definitely do business here again.

Everyone was friendly and eager to help us get into our dream car!