The service at Carl Black is incredible. Laurie is a True Professional and takes really good care of her customers. Johnny Walker

Great experience and my salesman made the process seamless.☺️

Friendly and knowledgeable personnel. Also lived the team work!

Devin was a great help and a great guy! He made sure to answer all of our questions for our new car! John also helped get us a good deal.

Very helpful

My vehicle representative and mechanic went above and beyond to get my truck back on the road, so I could attend a funeral. That is truly great customer service with a heart. Thanks so much!

Had a car that needed service. The service experience was excellent. Sean did an excellent job communicating with me and managing my expectations. Separately, after the excellent service, Amari showed us some new cars and was very patient with my wife and helped us find a new car and trade in our old Suburban. Finally, Jeff in finance helped us get the lowest APR available and recommended [only] the extra services - extended warranty and gap insurance due to negative equity from the trade of our Suburban - that would help protect our investment with the new car, a 2023 GMC Yukon XL AT4. My wife says it is her dream car and we are both delighted with the car and overall experience at Carl Black GMC in Kennesaw, GA.

Caleb did a great job of explaining the issues and was great to work with. Quick turnaround on repairs.

Very Professional

Sale Person was extremely nice and helpful

Excellent service, highly recommend.

The best experience .Troy greeted me and my husband made us feel so comfortable right from the beginning He truly an amazing Just the best he kept us included and informed of everything. Troy and Rajee truly deserve praise for the type of incredible employees they are an incredible assistance they provided to My husband doing this experience. the manager was It was great He kept us included and he made us feel comfortable with with the financial process

(Translated by Google) I am very happy since I arrived, they attended me in Spanish, Raúl Iso, an excellent job in showing us what we wanted, there was very little waiting time, I recommend this dealer (Original) Estoy muy contenta desde que llegue me atendieron en español Raúl iso un excelente trabajo en mostrarnos lo que queríamos fue muy poquito tiempo de espera se los recomiendo este diler

We have bought from Carl Black for over 15 years and have purchased in excess of 30 vehicles. Best dealership hands down! Sales, service and finance people are far and above any we have ever dealt with. Thank you Will, Ken and T. Scott!

Great customer services

Top notch service, the team were responsive, carrying and follow through everything that was promised. Great experience, would definitely do business here again.

Everyone was friendly and eager to help us get into our dream car!

Excellent Customer Service

I was 100% satisfied with my experience and I really appreciate my Service Advisor, Laurie Major who always provides service excellence! Thank you to Laurie and her technicians behind the scenes!

Jason was great with his customer service. He kept me up to date with my car regarding completion and fully explained what needed to be done. He reminded me that I had some awards in my GMC app and could apply them to my payment. Thank you, Jason!

This is one of the easiest car buying experiences that I?ve had.

many thanks to Matt and Many thanks to all the Staff at Carl Black The service is always tops very helpful I so appreciate your working ethics Keep up the great services

I had a great experience with the Chevy side of the dealership. I came in to test drive a Bolt EUV and arrange to order an EUV from a local Chevy distribution center. Starting with my calls for information, through my test drive with Martin and discussions with Jon, the head of sales, everyone was courteous and up front about the process and pricing. The ordering process through the Chevy website had some hiccups, but Jon kept me informed as the vehicle was delivered. The buying process when the car arrived was also smooth. Martin and Jon helped process various Chevy incentives, and after a couple hours of paperwork and getting the car set up, I was on the road with a new EUV. Can’t speak to the normal buying process, but if they’re as straightforward as they were with the ordering process, it was by far the best dealership experience I’ve had and I would be happy to buy from them again.

Raul was easy to work with and the entire process was quick and easy.

Steven our salesman is awesome He showed me many great cars He knows his inventory He is not pushy He got financing for me He helped me program Buick app on my phone and called on star and SiriusXM and showed me everything i needed to know Wonderful experience and in only 2 hours start to finish i drove my new car home! And to think that i was just “looking “ 😃 the world needs more people like him! Such a pleasure doing business with Steven at Carl Black