The dealership employees were exceptionally friendly, courteous, patient, and empathetic. The empathetic description was due to my credit unions balk at the price of the vehicle. Even though I was pre-approved for over the amount of the purchase order, an issue with the price of the vehicle arose when the purchase order was sent to my credit union. The dealership would make no changes so it took awhile for the amount to get a higher up review and approval. The dealership employees offered GMAC financing, however, since I wanted to stay with my credit union, they did not show the frustration that they must have felt. I appreciate all the supportive words and encouragement as I did feel the frustration.

Great sales person. Manager obviously subscribes to outdated irritating pressure sales techniques. Didn’t have the truck I wanted and I expressed I wasn’t ready to buy but manager insisted they would follow up with me in 3 days and tried to hammer down a time of day to call me. When I said it wasn’t necessary he just repeated himself. Sales person stood quietly as I believe he understood how ridiculous the conversation was. Even told me finding the WHITE color I wanted was “difficult in this market”. HAHAHA! Managers: either trust your team to do what you hired them to do or evaluate your leadership skills. I was willing to work with and wait for our sales person to possibly find what I was looking for. The managers desire to insert himself into this sales interaction pushed me away. Due to this manager I will not return here for a purchase. He made the dealership feel like the typical stealership model.

Friendly, and overall were great to work with, very helpful. We now own a 2025 Denali, Acadia.

Love the full vehicle scan. Laurie Major was my representative this time in and she was more than professional, explaining every detail of the process and saved me a few dollars to boot. Also led me in the direction for additional services. Thanks again,

I had an amazing experience thanks to the manager Lorrie at Chevy! Despite having a packed schedule, she went out of her way to fit me in and took care of putting wheel locks on my car completely free of charge. Her kindness, professionalism, and willingness to help truly made my day. It’s rare to come across someone so genuine and dedicated to customer service. Thank you, Lorrie, for going above and beyond. You’ve earned a loyal customer for life! Best wishes Chayne !

I had a great experience with the three men who assisted me in purchasing my new car. Evan was the sales man, and he was kind, patient, polite and not pushy. Had he been pushy, I would have not considered purchasing the vehicle I did. Everyone told me I needed to take a man with me to buy a new car. Being the independent, stubborn woman I am, I refused. I have been to a few other dealerships where they did talk down on me because I am a woman and I was alone. I did not feel this way one time in Carl Black with Evan, Rajea or the finance person who assisted with financing and paperwork. I had my daughters with me for half of this process and I’m thankful they got to experience part of this process with such a respectful team. Thank you!!

Andre Grammer my service advisor met me when I arrived and took my car to Keith the shop foreman who was going to change my requested fluids of my Corvette Z06. I got a ride to LA Fitness to work out and was called by Andre when my car was ready to pickup. I received invoice with the charges so I could p;ay online if I wished. Overall, great work by both Andre and Keith. The car seemed to drive better after the transmission fluid was changed.

(Translated by Google) Mr. Javier Morales supported us a lot to be able to buy a truck for work, it was a very pleasant experience, he was very kind, competent and professional. I am extremely grateful Totally recommended (Original) El señor Javier Morales nos apoyó demasiado para poder comprar una camioneta para el trabajo, fue una experiencia muy grata, él fue muy amable, competente y profesional. Estoy sumamente agradecido Recomendado totalmente

Finding and purchasing our vehicle here went great. Michal Sixel helped us get everything squared away. He was quick, personable and so helpful from start to finish. Thanks again!

I went in for service and the associates were awesome! I'll definitely be back!