Staff
Louis Spaeth
Management
Richard Priester
Management
Michael Zimmerman
Management
Jon Ziegler
Management
Alex Garcia
Sales
Rajea Forrest
Sales
Sapphire Givihan
Sales
Martin Ugoji
Sales
Quintin Walker
Sales
Chis Talley
Sales
Randy Erwin
Sales
Emmanuel Elder
Sales Professional
Alex Mizell
Sales
Troy Myers
Sales
Austin Starling
Sales
Krystal Anderson
BDC Manager
Darren Fichter
Management
William Bird
Sales Professional
Eric Packer
Sales consultant
Justin Brown
Sales Professional
Bryan Marichal
Sales Professional
Jo Smith
Sales Manager
Joe Shipta
Commercial/Fleet Sales Professional
Cody Friedrich
Sales Professional
Kyle Battle
Sales Professional
Tori Martinez
Sales
Christine Reynolds
Sales consultant
Mike Kuhn
Sales consultant
Tim Martin
Sales consultant
Joe Pierce
Sales Professional
Daniel Price
Commercial Sales
Brandon Ogden
Sales Professional
Vincent Vecchio
Sales Professional
Louis Spaeth
Management
Jan 08, 2020
Looked on line and found what I wanted. Chris let me take...
Looked on line and found what I wanted. Chris let me take it for a test drive and then he made the sell happen. Excellent experience.
Jan 02, 2020
Great people
Up front information. Great people to work with. Fair . Not a pressure sale pitch. Listen to what you are wanting in a vehicle. This is our second vehicle we got at your dealership.
Dec 26, 2019
Exceeded Expectations
Being in sales myself, I was super impressed by the follow up and passion behind the sale. They exceeded my expectations and went above and beyond to get me not only in the perfect vehicle but financially where I needed to be. I can’t thank these guys enough. Look no more, you will not be disappointed!
Dec 23, 2019
Competitive Pricing
I have purchased my last 5 vehicles from Carl Black. They are always competitive and super friendly. They make the car purchasing process very easy.
Dec 12, 2019
Pleased with salesman and transaction
Bought a new car with a minimum amount of hassle. Good inventory to choose from. The only problem is that you need to know what interest rate you qualify for BEFORE you sir down to do the numbers. I’ve bought two cars here and both times was quoted a high finance rate. When I no, They promptly found a much better rate.
Dec 06, 2019
Fantastic experience
Justin gave me remarkable service. He’s very knowledgeable and listens to all your needs. He has a wonderful personality. He made purchasing a vehicle an enjoyable experience.
Nov 22, 2019
Great team!
I have bought my last 8 vehicles from Carl Black and can say that this is the best sales team (led by Louis Spaeth) that I have ever dealt with when purchasing a vehicle. They are attentive and listen to the customer. The purchase process is clean and simple and they follow up very well after the purchase and even after a service visit. Great dealership and great team!
Nov 06, 2019
Best service and courtesy from Will Bird.
From the moment we got there, Will gave us his undivided attention. He listened to every thing we wanted and were looking for. Very down to earth and very courteous. Frank Madonna also was very helpful and Nswered all our questions as well. Loved the no hassle experience. Thank you again.
Oct 30, 2019
Don t buy anywhere else
I have bought several cars/ SUV' s from Carl Black. I have shopped other dealers but Carl Black was always the best. The sales people are all very thoughtful and provided me with all the information I requested. They even helped me get a $700 gift card from costco that I wasn t aware of.
Oct 07, 2019
I have never warned folks regarding where not to shop....
I have never warned folks regarding where not to shop. But today I am. After Peter bought his trucks from Carl Black starting in 2002 we felt confident we would buy our next truck from them and receive the same stellar treatment. Our salesperson, Justin, did a bang up job and we chose the next truck. They appraised his current truck and worked up a fair price for the new one on their worksheet. The next morning Peter called and confirmed we wanted to buy. Unfortunately they didn’t have the color we wanted and we were told to wait. Yesterday we went in since we saw they had one in stock (from online sources). The Sales Manager, Louis, was quick to say he could get one for us since they really didn’t have any onsite. Next thing we knew, Louis was bringing the appraisal out and explained that the OWNER had made a mistake and had added an additional 9K to the “appropriate “ appraisal amount. So sorry but “either you want the car or you don’t “. Hey, we all make mistakes so we said to go ahead with the sale. The next thing we know the invoice comes out adding back the thousands they had discounted on the worksheet. I ask for the owner to come out so we could talk this over. He refused to come out, sending Louis. The worksheet Justin had initially shown us was magically missing from our file. Louis did his best suggesting we were actually buying a totally different make of truck as “ he would never have put these numbers together “ With such a lack of intergrity and character we left. Shame on you, Louis and new owner. #carlblackgmc #Buyer Beware. Was loyal customer-never again.
Sep 26, 2019
Chris Tally is an awesome salesman and great asset to your c
Chris was very professional, friendly and very knowledgeable. From the receptionist, manager and Chris were so friendly and made you feel as a valued person. I would highly recommend this Dealership.
Sep 25, 2019
Long but worth it
My experience was good but a little hassle at first but they got the deal done and I was satisfied. I would buy my next truck from them
Sep 11, 2019
Great!
Great customer service. Highly recommend this dealership. Randy and Chris were great! Thank you! Chris even came and picked my car since my needed some touch ups!
Sep 05, 2019
Chevy pickup 9-3-19
You all did a very nice job. You had a variety of truck and they were just what we were looking for. Hope to do business with you in the future, thanks.
Sep 04, 2019
New silverado
Great people to work with. Bought new truck after driving my last truck for 16 years that I bought from this dealership. Will definitely return.
Aug 09, 2019
Great experience
Short and sweet—Martin helped us choose our next leased GMC vehicle quickly, and get in and dine with paperwork very quickly. Pleasant and helpful to work with!
Jul 17, 2019
Great buying experience
This was the second vehicle I purchased from Carl Black. Each time the sales and finance team took all the time needed to answer my questions. I was never pressured and they addressed any Concerns I had about the purchase. Overall I was very satisfied with the buying experience.i will Always recommend Carl Black to my friend and family.
Jul 17, 2019
Well done
For my first experience on buying a car from a first party dealership, I thought I would of be a lot harder that. Originally I went to 3rd parities to see what was out there. Days later I decided just to go to a real dealer and buy a car. First was the Ford dealership cause I believed that they would be able to help me find a use car. After giving them a calls about what I was looking for and following up the next day it seemed like I wasn’t really important due to my young age I think. Nothing has happened in a couple of days so I gave up on Ford and give Chevrolet a try. After giving them my budget and what kind of car I wanted the nice lady over the phone immediately started looking around in her inventory while giving me info about the cars. Then she found a brand new truck in my budget with all the bells a whistles and we made a deal. Working with Alex was a great experience with probably because we were in the similar age groups. I’ve never done this but I know I will be a returning customer. To bad for Ford losing a sale
Jul 15, 2019
Did a great job recommending truck to fit my budget!!
Only down side was my sons adderall was stolen from my trade-in while on carl black property and sales person went back on her word remove cover on bed and have it installed on new purchase. Get in writing before signing paperwork.
Jul 15, 2019
Troy Myers is the best salesman
Troy and Louis made the process so easy. I walked in not knowing what I wanted or even with full intentions of buying a new car. With troy’s help I got the perfect upgrade and comparable vehicle to what I traded. I’ve spent hours in a dealership and they made it feel like I was in and out in no time! Completely satisfied. Will be buying from him again.
Jul 11, 2019
wonderful experience!
From the moment we stepped out of our car at Carl Black, we were treated so well! We had already communicated by phone with them, and they gave us Jo Smith's name to ask for, which we did. He talked with us and then turned us over to Martin Ugoji. He brought the car to front, was very patient in, taking time to show us everything about it, seemed to know what I wanted even before I asked, and was so personable and friendly! He is certainly an asset to the company! Everyone was so welcoming, answering any questions we had,, offering help in every way possible. It was a wonderful experience in every way. The friendliness and knowledge of all we had contact with was exceptional. We didn't actually work with Sapphire, but my son knew here from another time there, and he enjoyed talking with her as we waited at one point I give them an AA+++. Would recommend them to anyone! Please forgive me for not being able to name names, as I just don't remember names well at all!! I just know that all we had any dealings with, or just passed by were so nice and helpful to us!
Jul 10, 2019
Great deal and service
My salesman Chris communicated extremely well from Kennesaw to Huntsville, accepted my price offer, and worked past normal business hours to make sure I picked the car up on the day I wanted it.
Jun 27, 2019
Great dealer ship
Great dealership to deal with and a big inventory to chose from . I really liked how laid back all the staff at the dealership was .
Jun 05, 2019
I was completely satisfied.
Martin Ugoji provided outstanding customer service. He was polite, listened to what I wanted in a vehicle and delivered! Thanks Mr. Ugoji and Carl Black.
Jun 03, 2019
Exceptional
I have always had a really good experience with everyone at Carl Black. From the sales dept., finance dept., ans service dept. I always seem to get out the quickly but they seem to make sure I am completely satisfied.
May 31, 2019
Could not get more helpful!
Peter Scontras could not have been more helpful. We were the problem, but he was so patient and willing to help us in any way that he could. I would recommend him to anyone that wanted to either trade cars or buy their first car.
May 13, 2019
Quick honest buying experience
Had a great experience with Rajea. Told him what I wanted and the financial requirements I needed. He and the team quickly got me into the right vehicle and were completely upfront and honest with me the entire time. They have earned a repeat customer simply because of Rajea's level of service to me.
May 03, 2019
Purchased GMC Terrain
I contacted Carl Black online. They were very helpful and booked an appointment and test drive when it was convenient for me. They let me know if every vehicle on the lot like what I was interested in.
Apr 14, 2019
Watch out for hidden add ons they will not remove
Once you purchase they will not return calls. At lending time they try to make you take a higher interest rate even though your credit score merits a lower rate.
Apr 05, 2019
Making things right
I went to Carl black of Kennesaw on Sunday 3/31/19 and left with a not so good experience. The very next day the executive manager reached out to me about my experience and wanted to make things right. He absolutely did make it right. My husband and i went back on Tuesday to finalize the right deal. We are very thankful and excited about our brand new 2019 Terrain we purchased. Thank you Carl Black Kennesaw for making things right and helping us through this process! Peter, the sales guy is amazing and hands down the best salesman!
Apr 01, 2019
Smoothest Processs
This was the smoothest car purchasing process that I've ever dealt with an any dealership from sales to financing top notch. I would definitely recommend them.
Apr 01, 2019
Awesome Big Red Truck
The Truck is everything we wanted and some we had never thought of. Love the new GMC options. We did the deal by phone and email with Louis Spaeth. He was great to work with and made sure we were happy with our purchase. Truck was detailed and ready to go when we arrived. Finance was all ready and just took a few minutes. Peter and Chris in sales walked us thru all the operations and set up phone pairing. What more could you ask for?
Mar 25, 2019
Superior Dealership
We live 3 hours North in Tennessee and found Carl Black on Car Guru. Our interaction was outstanding ! We greatly appreciated the straight forward and honest discussions regarding a new car purchase and trade. What stood out most was the professionalism and kind concern by all employees we interacted with. Worth the short road trip to beautiful Kennesaw !
Mar 21, 2019
I love Carl Black Dealership.
Everyone is so pleasant when I’m there. I haven’t been to a dealership where everyone is friendly and putting their customers first. I’ve been going to this location since 2015 and I’ve never experienced a problem and if I had a problem or concern it was immediately taken care of. I definitely will recommend Carl Black Kennesaw to my family and friends.
Mar 13, 2019
Love Carl Black
We love Carl Black. We live in the Birmingham area of Alabama and have purchased 5 vehicles from Carl Black over the past 10 years.
Mar 12, 2019
Great experience
Sapphire, our sales person was great. She went above and beyond in servicing all my needs. Louis was also extremely accommodating and friendly as,well.
Mar 08, 2019
4 Dirty tricks
In 40 years of purchasing cars for my family this was the worst experience ever. In purchasing the car they had four new dirty tricks I hadn’t encountered before. The price was written down on salesman’s card with discount amount. When we sat down at the table the price was jacked up because of some add-ons on the car that the dealer apparently does to all cars and there’s no sticker on the windows to show this. There was a flashing brake light module $400, paint protectant for almost $1000, maintenance at the dealer which was not near my home for $328. I had to fight just to get the price down to the quoted price and it was very unpleasant. When I got to the finance room I was told that $1000 of the discount was only if I take a particular financing at 8% when I could get 3 to 5% . The 2018 Buick Encore with 4000 miles is great but the sales process was a nightmare and I will not purchase another car from Carl Black. I do not blame the salesperson or finance manager for following the compulsory program so not mentioning their names. However, I do all my service at Carl Black in Roswell and I am absolutely pleased and will continue doing so.
Mar 05, 2019
Professional
Carl Black was professional in every way. Martin was knowledgible in every aspect of the vehicle. He went over every option the Enclave has in extreme detail. Jeff in finance was spot on in every detail. Overall a great experience.
Mar 05, 2019
Very pleasant and easy to work with.
Very nice and professional during my entire purchase. I received a great price. and After the sale has been pleasant as well. Thanks Quinton Walker..
Mar 02, 2019
Love working with Carl Black
Great inventory and great salespeople. They always recognize me when I pull in and everyone is very helpful no matter what I may need that day.
Mar 01, 2019
Good experience
I had previously bought a truck from Carl Black and was looking to upgrade with a new truck. Not finding one that fit my needs Keith showed me a "used" truck. It was one they had used as a courtesy vehicle and only 4k miles. Marked way down, I got more truck than I could normally afford to fit my budget. Louis did a great job putting all the paperwork together. Will definitely go back later on down the road.
Mar 01, 2019
I’m completely satisfied
I’m completely satisfied with all of the employees that dealt with me it was a great experience . All the employees were very nice and courteous and punctual they made the truck buying experience wonderful ! And I thiank You all.
Mar 01, 2019
New truck
Had a great experience here and working with Macey was excellent! I would definitely recommend this dealership. Everyone was friendly and helpful, and made us feel at home!
Feb 22, 2019
Amazing Experience!!
It was a pleasure buying my new 2019 Chevy Silverado at Carl Black Kennessaw. Randy in Sales was very knowledgeable and helpful. Scott and Louis made all the numbers work. Amazing Experience from the moment I pulled up to the dealership!!
Feb 21, 2019
Awesome staff
The staff was friendly, welcoming and very knowledgeable. They helped me find the right truck for my budget. Martin was extremely knowledgeable about the vehicles features and explained their functionality.
Feb 16, 2019
Easy purchase
Was easy to take home and drive overnight to help decide to purchase. Easy no pressure but helpful salesman. Never bought Buick before so looking forward to reliability of name.
Feb 05, 2019
One of the best Chevrolet dealerships in Georgia.
Everyone goes above and beyond to make sure your experience is great. You leave feeling like part of a family and with a great deal.
Feb 01, 2019
Wonderfull
They went fast and have a good service very good costumer service they have nice cars easy to qualify and very good atención with the costumers
Jan 28, 2019
Love my truck Sierra GMC
The team was able to get me my dream truck and make the deal work . I got a 2018 program truck that still carried the rebates and really helped
Jan 26, 2019
Thank you
Lamar was excellent. I will recommend him to anyone. He spent the time to go over all. Also frank in finance was straightforward and I appreciated that.
Jan 17, 2019
Great experience!
Great service start to finish! Each step was handled efficiently and I was happy to not spend half of my day at the dealership! I am very happy with my new SUV and I got a great deal!
Jan 16, 2019
GMC 2019 purchase
Exceptional customer care from the management and sales rep. They were patient and understanding, and above all professional with a touch of southern hospitality! Thank you
Jan 14, 2019
Great Dealership
This has been the 2nd time we have purchased from Carl Black and these guys are awesome! Louis is fantastic and provides fist class service! Keith Harris was very helpful and easy to deal with. I would refer these guys to anyone. Thanks again for the great experience.
Jan 10, 2019
Amazing
Amazing experience, the sales team along with the finance was extremely helpful. Very quick and thorough. Walked me through it step by step. Couldn’t ask for better service. Would recommend this dealership and sales people as well as manger
Jan 10, 2019
Great experience!
Best car buying experience in 20 years! I would highly recommend buying from Carl Black. Ask for Alex Garcia and Louis Spaeth. We will be repeat customers.
Jan 08, 2019
New car purchase-good experience👍
Keith was outstanding in all respects. Price was good. Good previous service experiences. Had exactly the vehicle I wanted in Acadia Denali. Second good new car purchase experience.
Jan 08, 2019
Wonderful experience
Alex Garcia and Louis Spaeth were great! They both are very professional and made my first time car buying experience easy and comfortable! I would definitely come again!
Jan 08, 2019
Another great experience!!
Great experience as always. Lamar, Randy and Lewis were so helpful and made me feel so comfortable. They all went the extra mile, which is the reason I keep coming back!!
Jan 08, 2019
Swimmingly
Went in for an oil change and after having a price estimate of my current truck, I easily got out of the old truck and slipped into a new truck. Wasn’t intending of getting a new truck but I love it.
Jan 05, 2019
Satisfied
Had a good experience purchasing my new vehicle, salesperson had a lot of knowledge of the vehicle he was selling , I haven't had any experience with service the vehicle is new.
Jan 03, 2019
Purchase of new Acadia
It was fast and efficient. No nonsense. Saleswoman knew her stuff I would recommend this dealership to other. Always do your homework beforehand. Good experience
Jan 03, 2019
Friendly Atmosphere
From the first step onto the lot to the last step off I was met with friendly, smiling faces who were nothing but accommodating throughout the entire car buying process!
Jan 03, 2019
very good service
I needed to do a deal on a truck but had very little time . Everyone was helpful and kind found me the truck I was looking for at one of their other locations.They put me in a loaner truck until they could deliver my truck to me . Very good service along with a good price
Dec 21, 2018
Great
Very good job with your sales department. No pressure sale or misleading statements. Lamar was very knowledgeable about the features of the car and other areas of the truck.
Dec 12, 2018
Well taken care of...
Made the whole process of buying a vehicle an unexpected pleasure. Michael Honea took great care of us. Will recommend him and the dealership to others.
Dec 07, 2018
Professional and knowledgeable of all vehicles.
Matt Guerra was wonderful. He was actually running back and forth to service his customers. We didn't see any other salesperson that committed. He was very patient, kind and knowledgeable. He deserves a raise! When recommending Carl Black, we will also recommend Matt to be your salesman. M. Monroe
Dec 04, 2018
Tori Martinez
My friend Tori Martinez i have known him for more then ten years and he has always helped us me n my family on choosing the right vehicle that fits us I would definitely recommend him to more family n friends thank you for helping me
Dec 03, 2018
Great experience
Told the salesman what I wanted in a new truck and he said I’ll be right back. He pulled a truck around that was almost exactly what I described to him. The number one thing I loved about the salesman was his knowledge of the vehicle. All the tech that goes into new vehicles he knew everything. I say that because I went to three dealers before I selected the one I got and these other salesman really struggled on all the gadgets and how they work. I would of been 100% happy if the price was a little better but all and all I’m happy.
Dec 03, 2018
Thorough customer service
Very helpful in financing . Given a multitude of options. Very thorough walk through of the vehicle after the sale. Truck was detailed perfectly inside and out.
Dec 01, 2018
Personal & Valued
I was searching for an upgrade from my 2013 Ford Escape. Right when my fiancé and I walked in the door, we were acknowledged and taken care of immediately. We didn’t have to wait for a salesperson to come talk to us, he was there waiting for us to finish our conversation. To sum it up, working with Mike Honea was excellent - he made our experience personal and made us feel like valued customers. He did not make us feel like he was just trying to make another sale. Although we politely declined each time, he regularly asked us if we would like water, coffee, etc. which was a nice touch considering it was very chilly out. Mike also didn’t mind taking me to see the very many (but very similar) vehicles I was interested in - he was determined to make sure I got EXACTLY what I wanted. Once I found the one, he ensured we were comfortable while waiting for the financial advisor. The only downfall to my entire experience was my interaction with the financial advisor. I felt as if he was not trying to get me the best rate, just trying to get us out the door. Then, Louis Spaeth, the General Sales Manager, stepped in. He made a personal call to one of his contacts with the bank we were financing through and got us a great rate. Talk about customer service! We had such a great experience that my fiancé went back to see Mike the next day and traded in his truck for new car! We love our new vehicles - thank you!
Nov 29, 2018
Great Experience
Very friendly staff, helpful and dedicated to making sure you have a great experience. Michael Honea and Louis Spaeth were great to work with and were always able help with any questions through the process. Would highly recommend.
Nov 29, 2018
Great Dealer
This is my second new Sierra purchase from Carl Black. Lamar (my salesman) was awesome! Down to earth and very knowledgeable and patient (says a lot because I’m pretty picky). He also drove my old truck home for me so that I didn’t have to make arrangements to pick it up. That is definitely going the extra mile. I will definitely send my company to him for new company work trucks. My only complaint I have is that the financing “deals” all felt like scams. I think that is how dealers are designed so I don’t really hold it against them but I’m refinancing immediately. Also, for some reason GMC isn’t a brand option selection in this survey so I picked Chevrolet but that needs corrected.
Nov 27, 2018
Poor overall experience
Salesman was nice but inexperienced. Finance didn’t comlete paperwork timely and try to have you sign forms that aren’t necessary.. Music was loud in sales area and building ceiling is moldy and falling in. Would have walked out if I could have found the car I wanted elsewhere.
Nov 22, 2018
Excellent Service
I am a supervisor for fortune 500 company and have been in customer service for over 20 years. I have never felt comfortable and at ease during the process of purchasing my vehicle with Michael. He was informative, professional, and truly honest with us through out the process. I will purchase another vehicle and tell others of your service.
Nov 20, 2018
Disappointing experience.
Did not communicate in a manner that accurately explained every nuisance of the incentives, time incentive was available, what was is included in incentive and what was not included incentive. Not professional on that level.
Nov 15, 2018
Great customer service. Love my new car!
I was very pleased with my experience at Carl Black. Sales, service and parts were all so helpful. Quick and pleasant experience buying a new car. Definitely would recommend to friends.
Nov 12, 2018
Pleasant experience that ended up with a new SUV
I was looking for a new third row SUV. Went to Carl Black to see one type of car. Once there, bought a different one. Great experience. Friendly staff. Great selection and customer service.
Nov 09, 2018
My New AT4
As always Carl Black, Lewis, and Alex knocked it out of the park. Price is always where it needs to be but the service is second to none! This is the very reason my family drives GMC and all of them say Carl Black!
Nov 01, 2018
Great experience
The staff was very helpful with any questions I had. Definitely would come back. I would also be very likely to recommend this dealership to friends and family.
Nov 01, 2018
Got a very good deal
Troy, stephanie, and the financial services department worked hard to get me the best deal possible, thank you guys for the awesome job.i would recommend this dealership to all.
Oct 31, 2018
The experience was great!!
It was a great experience. Enjoyed the staff and the buying experience was awesome!! I will definitely let my friends as well as my family know about Carl Black GMC. Everywhere that I go, everyone loves my truck. Some of my friends are now shopping around for trucks. Lol
Oct 26, 2018
Process was quick & easy
I was able to obtain the exact vehicle I was looking for. Chris Talley was very helpful in the process. also helpful in setting up some systems in the truck.
Oct 19, 2018
Always awesome
I have never had a problem getting my car serviced or repaired. Awesome technicians and advisors. I also switched my car from a lease to a purchase during my service visit with no problems.
Oct 19, 2018
Ask for Randy Erwin!
The entire sales team was great! Randy Erwin was very knowledgeable and easy to work with. I would highly recommend Randy, Louis and the team to anyone seeking a vehicle.
Oct 17, 2018
Great Service and a great Price. I couldn't be happier.
Rajea and Louis went the extra mile to get the SUV I wanted at a great price. My wife loves her new Acadia. It was my second purchase at Carl Black and I will be back next time and hopefully work with the same great guys. Thanks
Oct 16, 2018
Satisfecho
Profesional y ayuda aunque varios Pensé en comprar o no me convence el precio y era lo que necesitaba y creó fue más rápido de lo que pensaba
Oct 12, 2018
New 2018 GMC Sierra SLT
I have purchased or leased over a dozen cars and trucks form Carl Black and have always got a fabulous deal and terrific service. Thanks Randy Erwin for all of you help.
Oct 11, 2018
Quality
One of the best car buying experiences I’ve had. I would recommend them to anyone buying new or used. The staff was very helpful and knowledgeable.
Oct 11, 2018
Very satisfied with the customer service
Everyone was very friendly and helpful in helping me find my new car, which I love! I would definitely recommend others coming to this location.
Oct 11, 2018
New Truck Sierra 1500 SLT
Experience was Perfect! Louis Spaeth GSM handled My Deal Very Professionally! Experience with Jeff Fuller in Finance was Perfect as Well! Be Sure to ask for Louis on your next Auto Purchase! Thanks as Well to GM T Scott Jordon!
Oct 07, 2018
Training
While the experience was satisfactory overall, the "detailing" crew needs training. Windshield looked like it had been swiped with a dirty sponge and left to dry. Multiple spots not cleaned at all. Looked as if the crew hurried through and gave the truck a lick and a promise as if was near time to quit for the day. Very disappointing.
Oct 03, 2018
Amazing service
Randy Irwin. Salesman of the year in my wife’s eye and mine. This guy goes above and way far above the rest. Just amazing !!
Oct 02, 2018
Everything was great !!!!
Highly recommend this dealership customer service really nice salesman Alex Garcia does really good sales really good deals really good people works with you in anything
Oct 02, 2018
New car purchase can be painless!
My wife needed to update her daily driver, I called Chris Talley, the salesman who sold me a new GMC Sierra several months ago and relayed our wishes for a new Buick Enclave. He then setup several options for us to look at. We discovered the exact vehicle we wanted wasn't in stock, but Chris was able to locate one we were satisfied with and had it delivered and prepped for our purchase two days later. All of the paper work was ready when we went to trade in our old vehicle and finalize the purchase. This was as painless and easy a new car purchase can be. We are very satisfied with our experience with Carl Black Kennesaw and the staff. We would recommend them to anyone interested in purchasing a vehicle.
Sep 27, 2018
Wonderful experience
All of the people were absolutely amazing! Everyone was friendly and open. Definitely will be back in the future for more car purchases! Awesome deals on prices and rebates!
Sep 27, 2018
Excellent customer service
Always a wonderful experience when I visit Carl Black. Been doing business with them for many many years. Service is also the best. Always very clean and all the folks are very friendly.
Sep 24, 2018
Awesome-
I was looking for a good value 2018 Buick Encore for my 16 year old daughter- we are in a smaller city and the availability is much better in ATL and CLT- after being baited and switched several times by other dealers, I contacted Carl Black (I had missed them before because they were out of the 150 mile radius of GVL, SC)- Within less than 24 hours we had an agreement and the car was waiting on us when we arrived. Great people, no games.
Sep 19, 2018
2019 HD 2500
Walked on the lot met salesperson picked out the truck I wanted bought it completely satifyed . Rode around in golf cart Drank two free bottles of water.
Sep 18, 2018
Good service and willing to work with us
The service they provided was excellent. We needed to trade in our vehicle for something else and they were willing to work with us to get us what we needed at the price we needed.
Sep 06, 2018
Yordan was awesome!
Yordan was terrific at showing us what was available and the differences and similarities between each type of vehicle. He was personable and made our experience very pleasurable.
Sep 06, 2018
Outstanding Customer Service!
Over 2 days, Yordan helped my wife and I find the new perfect vehicle. We drove several Buicks, Chevys & GMCs. He was very well versed in the features, pros and cons of every vehicle. This was the first time I was not focused on a particular vehicle that I wanted. By the third day we had decided which vehicle worked for us and purchased. As usual the process was seamless and quick. Big thanks to Louis & Frank for making it so smooth and actually fun. This is the 5th vehicle I have purchased at Carl Black in 11 years. There are many reasons the dealership has been number 1 so many times. Three of those reasons are Yordan, Frank & Louis. Thanks Guys!
Aug 30, 2018
Painless
Keith Harris is very knowledgeable and helpful in explain about the vehicle features and setting up the blue tooth for my phones and setting up the OnStar and WiFi hotspot
Aug 27, 2018
Well taken care of!
Even though this is the second new car we bought from here, and the second time we had to come to the dealership twice because we couldn’t come to an agreement the first time.... we live an hour and a half away, so this was a pain! That being said.... we made a deal and when I showed up with a check for what we agreed on there was a misunderstanding and they still made good on the deal. So over all we are very happy with the service here as usual!
Aug 24, 2018
If you need a car, see Ronje at Carl Black in Kennesaw
Ronje at Carl Black in Kennesaw was awesome! He listened to our needs, was personable, and found the right car for us. We went with the intent to look for a bit and then head to another dealership, but Ronje found the car we wanted at a price we could afford.
Aug 22, 2018
Dealer review
Had a great experience buying a 2019 Colorado, will return when I am ready to buy another in the future. Great customer service from all that helped.
Aug 20, 2018
nice people good to work with not pushy good deals
I bought a new truck with carl black in 1997 .good people to deal with. good service over the years. Bought a 2017 GMC Sierra 08-15- 2018. happy with the deal. Friendly personnel in all the dept.
Aug 09, 2018
The place to go for a GMC vehicle
The salesman, Randy Erwin, was outstanding. So, so many car sales reps insist on taking you on a forced march through a series of tired, manipulative, intensely annoying questions they learned at the latest “how to sell” seminar. Randy did none of that nonsense. We had a congenial, intelligent conversation about what I wanted and reached a conclusion that made us both happy. The whole dealership had a very professional, no fuss - no muss vibe. Note: I bought a GMC Yukon, not a Buick as checked below. There was no choice for GMC.
Aug 01, 2018
Great experience
Yordan was very helpful and willing to make our car buying as easy as possible he made sure the truck was ready to pick up upon our arrival
Jul 31, 2018
Fantastic service
When tin and they immediately were able to help me find what I was looking for. And had the keys the same day. Just a great overall experience and would definitely recommend Randy at Carl black for all your truck/vehicle needs.
Jul 31, 2018
Outstanding as always.
Carl black employees always go out of their way to exceed our family’s expectstions. Have been a customer for over 10 years and will continue to be for many more years.
Jul 25, 2018
Best car purchase ever
Treated fairly and great experience - will buy again and send referrals. Louis and Keith did an outstanding job! They truly went over and above in making this deal work.
Jul 17, 2018
Wonderful!
Rajea Forest was the young man who waited on us, he was nice, friendly, and very helpful. I new what I wanted when I got there, my husband met Rajea, while I started to look, soon they stoped me, and took me to where my car waited for me. We took a test drive and I was sold, we made a deal . I got a good deal on my trade in, and two days later I took my new on a trip to see my daughter and family! Louis Spaeth was very nice and helped Rajea put our deal together.
Jul 13, 2018
Excellent experience!!!
Simple, honest, efficient. My salesman Yordan didn’t pressure me and helped me find the truck that I liked and fit my budget. He was friendly and relaxed. The purchase process was simple and quick. Throughout the process, I never felted pressured or deceived. In the past, I hated shopping for a new car. But shopping at Carl Black changed my mind. I won’t go anywhere else to buy cars in the future.
Jul 12, 2018
Had a great experience
Have not used service yet. We like the new truck so far. We will be back at the delarship within 7 days to see yordan
Jul 07, 2018
In and Out Very Professional
The crew and Sapphire at Carl Black was professional, attentive and had me in and out. I will definitely use them for years to come!
Jul 06, 2018
Straightforward buying experience
I recently purchased a vehicle from Carl Black Kennesaw. The negotiations and customer service were straight forward and easily understandable. The dealership worked with me to finalize the pricing and financing terms in a way that met my needs.
Jul 04, 2018
It started out great...
The sales guy Alex was amazing. He did a great job and very knowledgeable about the suburban we purchased. Once his part was done, it took entirely too long to get out of there. We got there at 4:30, test drove within 10 minutes and decided to buy it by 5:15. We did not leave the dealership in our new car until after 8pm. The finance part took 3 hours and it was very frustrating as there was hardly anyone there. The finance guy was nice but he was rude to my husband when we told him we didn’t need any extra warranties because my husband is a master mechanic. And the finance guy laughed at him and said, “not for these cars” well actually he builds chevy’s in our garage and has been trained at several dealerships. I am an insurance agent and told them I don’t need gal insurance, yet they kept pushing and saying we did need it. Then he called the sales manager in to tell us that we did need it. I do not appreciate being laughed at and treated like I don’t know what I want or not want. I have purchased 5 cars in the past decade and I’ve never been treated like this before. If I didn’t love the car, I would have walked out. I had already agreed to a sales price and a trade in price for my car- I was a paying customer and they were too pushy about extended warranty and gap insurance. I’m no idiot either. None of the negative reviews reflect the sales man Alex Mizelle as he really was the best part of the experience and the sole purpose we bought the car.
Jun 29, 2018
Awesome very helpful
They were wonderful in helping me find the exact car I was looking for. Their goal was not to sell but to make sure I was absolutely satisfied. Which I was!!!! I would recommend them to everyone!
Jun 28, 2018
New car buy
Always have great service out of Randy Erwin at Carl Black GMC. Randy is a straight shooter and works to get me a great deal.
Jun 27, 2018
Purchase of 2018 Sierra 2500 HDHad a great experience workin
Purchase of 2018 Sierra 2500 HD Had a great experience working with Rajea. I had a very specific truck that I wanted and cons of their large inventory I was able to find exactly what I wanted. I’m very pleased with my choice.
Jun 27, 2018
Final purchase from Carl Black
Turned down an offer at another dealership because of a promise to beat their deal. Got to Carl Black and what was promised by a salesman was not met which costed me money. After agreeing to a price that still wasn’t beating the previous dealership I had went to I asked for window tint as visors seeing as how they were on the truck I was trading in and the salesman told my self and my wife behind my back tha I needed to quit reading blogs on how to purchase vehicles and continued to get an attitude with my wife and I. After getting into the finance office I was under the assumption that the price was $49,120.00 because that’s what the salesman that I was dealing with sent me in a text only to find out that it had been raised to $49,500.00 after asking for the window tint. The sales man came into the finance office and got into a confrontation in front of the finance guy with me. These vehicles were purchased from Carl black after the horrible salesmanship but will also be or last as well as making all this know to friends and family. The salesman are too young and know little about professionalism.
Jun 20, 2018
Gave me a deal I was comfortable with
The staff were great and worked very hard to get me to where I felt comfortable with the monthly payment. My salesperson was Austin Starking and for he was very accommodating. He was very knowledgeable and if he wasn’t sure of an answer he doubled check to make sure I was not misled in any way. I came back with a very small issue with my truck and he is working with me to resolve it.
Jun 10, 2018
Great experience!
Another great experience. Friends and family have purchased or leased over 25 vehicles since 1991. Thank you!! Enjoyed working with Keith and Louis. Will be back next year for trade on Buick Envision.
Jun 09, 2018
Be thorough in your evaluation.
I have rated this dealership a three star due to some disappointing findings after the buying process.. 1. Financials of the purchase for my vehicle weren’t fully explained to me......case in point I was led to believe this was a brand new car....... not a program car with approximately 4500 miles on speedometer. 2. Inadequately described features of vehicle and etc.
Jun 08, 2018
Great Service
We went in to look at a truck we saw from the road, just to see the price since there had been a lot of after market stuff done to it. We were greeted by our salesman and we discussed what we were looking for and, after seeing price told him it was beyond our range. We walked the lot to see the other inventory and decided to leave. Martin told us if we liked the truck he could go talk to the manager about pricing to see if there was the possibility of getting it inside our budget. Martin was able to work out a great deal for us with haggling or pressure! We went home with plans to come back the next day; Martin worked to have the paperwork started and the truck cleaned up for us when we got there!
Jun 08, 2018
Service Center has been very Professional
Carl Black is easy to deal with and schedule appointments with. They offer quick turn around on repairs and service. I have been very pleased with them over the last decade.
Jun 08, 2018
Great Experience and Deals
Carl Black has treated us right for years. So much so that we have bought 5 cars from them over the last couple of years for the whole family. They are very professional and easy to deal with
Richard Priester
Management
Jan 17, 2020
Best car buying experience I’ve ever had by far, Richard...
Best car buying experience I’ve ever had by far, Richard and Daniel were very professional and nice so I would recommend anyone looking to buy a new car or truck to go to Carl Black
Jan 16, 2020
Will at sales department!! Just GREAT 💯 took his time to...
Will at sales department!! Just GREAT 💯 took his time to show me my best option!! I hope he stay for a long time with you guys🙌🙌
Jan 16, 2020
Emmanuel Elder was awesome. He went above and beyond to...
Emmanuel Elder was awesome. He went above and beyond to get me into a new truck. I would highly go back to him and the dealership again.
Jan 15, 2020
Excellent attention , sales person very knowledgeable and...
Excellent attention , sales person very knowledgeable and excellent service . When it happens , I will refer your dealer to my friends and relatives . Five star dealer
Jan 02, 2020
Made me feel like I chose the right place.
We were introduced so kindly by Alex Garcia himself and was so convincing in every car he was offering. The best in the business! 10/10 would recommend this dealer!
Jan 02, 2020
Amazing Experience Again!!!
My husband and I have purchased 3 previous vehicles from Carl Black and worked with Richard Preister each time before. This time we got to work with Richard as well as Rajea. Both employees were beyond amazing and helped us yet again to purchase a brand new car which we love. I highly recommend Carl Black for all your vehicle purchases. With great vehicles, prices, and friendly service you won't be disappointed.
Dec 12, 2019
Best Rep in Town
Alex is our go to sales rep for our family cars as long as he’s in the business. He’s great at what he does!
Oct 27, 2019
New day new truck!
Austin was the best sales associate! He listened carefully to exactly what we wanted and helped us locate the right truck at the right price. Everyone associated with the process was highly professional and supportive. Would definitely recommend this dealership.
Oct 24, 2019
We some experience purchasing my Very first Band new car
I’m definitely enjoying my 2019 Buick Encore and am very thank to this dealership for my first purchase of a Brand new car.. Thankful
Oct 21, 2019
Great car and truck buying experience.
Just purchased another new vehicle from Carl Black Chevrolet. This purchase makes number four. Wouldn’t go anywhere else. My next purchase will be from Carl Black.
Sep 25, 2019
Great Experience
Our salesman Kyle was great. Never any pressure. He answered all our questions. Helped us see and drive multiple options to figure out what was perfect for my wife and I. Cant say enough good things about Kyle. We left feeling good about our purchase.
Sep 18, 2019
Great Customer Service
All individuals involved in my vehicle purchase were professional, responsive, knowledgeable, and courteous. Overall great experience. I negotiated my sale from out of town and drove 90 minutes to the dealership to finalize it. Everyone did a great job of keeping me informed and helping me to feel comfortable with making the trip because I felt like I was getting a good deal and would have a good experience.
Sep 18, 2019
It’s always a great experience
They people here are always great. Hardworking and make things happen for their customers. Everyone is always nice and greets you with a smile. Thanks.
Sep 18, 2019
Exceptional Group
Everyone knew their jobs and made the buying experience quick and painless as possible. It was especially important to me to see an invoice the day before to answer my questions on what discounts and trade in allowances that I received.
Sep 06, 2019
from stressed to the company satisfying me
First day I went from being stressed to many in the Company going out of their way to pleasing me. I’m very head strong person and stand my ground, Many people in this Dealership went over and above to please me for three days they jump through hoops to make sure I had everything I wanted to get my truck . This really shows me that this is the Dealership I wanted to buy my truck from. I feel I got the price and payments that I want and very happy. Thank you Emmanuel for being so kind and patient and treating me like I’m someone worthy. First day I drove my truck I was able to pick up Donations for the Homeless. Love my Truck
Aug 27, 2019
Great Nob
Enjoyed the process! Great work. Emmanuel was straight forward and helped me and my wife through all our questions. I don’t like going to dealerships but Emmanuel help change my opinions of salesman.
Aug 08, 2019
Great Experience!!!
Overall great experience buying my wife a new car , I wish we could have gotten more for our trade-in,,, but everything else was great !!!
Jul 29, 2019
From window shopping To ownership!!!
Great customer service! Sales person was very patient and knowledgeable. We appreciate the level of flexibility that was provided from start to finish. Definitely worth telling family and friends about our experience!
Jul 12, 2019
Great experience
Troy Myers was a great help when it came to picking out my new Chevy he gave me a great deal l will be back
Jun 26, 2019
Purchased traverse from Quintin
We went in to test drive a traverse and Quintin worked with us on getting the price on the vehicle and trade in where we need it so we are happy customers.
Jun 02, 2019
Very quick and friendly!!!
I give my rating cause the service was great, very fast and also they help me setup the WiFi and whatever else needed to be done.
May 27, 2019
Great place to buy a car.
Sales Staff was great. Stop by to just look at a car and ended up buying a car. All my questions were answered.very happy with my car.
May 18, 2019
One of the best experiences Ive8had buying a car!
I had been leasing a car and it was time to turn it in. That was an out of state purchase as I have only been in Georgia for about a year and a half. I had been to a couple other dealers and talked to several others as well as inquires to places online. I am glad I checked out Carl Black.The staff was very accommodating and friendly. Rajea was great. Very friendly and helpful. He went above and beyond when the temp tag and the paperwork had to be changed. He drove it out to me at my place of work in woodstock. I definitely recommend Rajea Forrest Richard Priester and Carl Black Chevy.
Apr 26, 2019
it was good
everything thing was exceptionally good they even fed my daughter chicken thanks to all who helped me gain my new car and I may recommend yall to others
Apr 24, 2019
Satisfied
Raejae and Richard were great . They made our experience worth the trip to Kennesaw . We made several visits to other dealers and chose Carl Black for the vehicle and service.
Mar 22, 2019
Great experience. Went the extra mile
We were looking for a Silverado with specific options and color but couldn’t seem to find one. Quintin new what we wanted and spent his day off looking for it. Because he went the extra mile and drove to the dealership he found what we wanted before it was even listed to sell. He got us a great deal and I couldn’t be happier with my purchase. I will recommend him to friends and the next time I’m in the market call Quintin. Great job
Mar 21, 2019
My experience was very good
My experience was very good. Quinton was very helpful and patient with me and my wife. The only complain was it was suppose to be detailed and came out with dirt still on driver side door panel and looked like no touched the inside. It appeared all they did was put tire shine on the tires and spray it down with hose.
Mar 15, 2019
Very helpful
The team at Carl Black were extremely helpful and listened to what I was trying to accomplish when purchasing my vehicle. I will certainly recommend them to others.
Mar 14, 2019
Very Satisfied
The sales team were very helpful and informative. I felt that they wanted my business and were doing all they could to help make my deal happen.
Mar 14, 2019
World class salesman and customer service
Thanks Emanuel and Richard for selling me my truck. World class customer service by world class people. Thanks for the ride to the bank(s)!
Mar 09, 2019
Thanks Quintin
Quintin provided exceptional customer service. He was knowledgeable of the product as well as showed a passion for what he was doing. We couldn’t have asked for a better experience
Mar 01, 2019
New truck
They are fairly priced and will meet your expectations. Frendly service and very accommodating. No nonsense and explained everything I needed to know about my vehicle
Mar 01, 2019
Awesome
Austin got me in and out in no time. He was attentive and went over all the features of my new vehicle great team great service
Feb 23, 2019
Great Service!
I felt comfortable when I can in to the store. I was greeted instantly and never had an awkward moment with the people helping me!
Feb 22, 2019
Amazing experience
Everyone there was extremely nice and helpful. They did everything they could to meet my needs and helped me buy my first new car ever.
Feb 22, 2019
Amazing Experience!!
It was a pleasure buying my new 2019 Chevy Silverado at Carl Black Kennessaw. Randy in Sales was very knowledgeable and helpful. Scott and Louis made all the numbers work. Amazing Experience from the moment I pulled up to the dealership!!
Feb 21, 2019
Awesome
Just wanted to say how easy everyone made this experience. I let them know I was on my lunch hour and didnt have a lot of time. I was straight forward with them and I feel like they were with me as wel. I would recommend them to friends and family.
Feb 17, 2019
Felt like I got a great deal!
Great experience! Rajea was great to work with! I felt like I got a great deal. I plan to be a repeat customer in the future.
Feb 15, 2019
Amazing Experience!
Bryan M. was absolutely amazing! He made the process so smooth and easy. Ken, one of the finance managers, was able to work out a great deal for us and made the buying process stress free. I highly recommend Carl Black and both Bryan and Ken!
Feb 08, 2019
Wonderful experience
It was a very good experience from start to finish. Very pleased to purchase from Carl Black and Emmanuel Elder was a superb salesman exceeded my expectations
Feb 02, 2019
Top Notch Dealership
Excellent Dealership! Went out of their way to make sure we were satisfied, including having our 2019 Chevy Traverse and paperwork delivered to us in Trussville, Al!
Jan 31, 2019
From engine issues to a fun ride
My vehicle was having engine issues that were known by the manufacturer. The manufacturer implemented a change to my vehicle towards the end of the warranty that caused an increased likelihood for engine failure. I was disappointed because I greatly enjoyed my car. I visited Carl Black to look at the GMC Canyon but I was not planning to purchase. I test drive several different vehicles and finally found one that I wanted. Working with the Carl Black team, I decided to purchase! They made the process easy to understand and they helped me with each step. I would definitely purchase another vehicle from the Carl Black team.
Jan 16, 2019
Excellent at what they do!
I came to the dearlership with the intention of seeing a specific car and leaving to see other options. Quintin being an excellent car salesman, was able to give me a very good deal, and was able to use my sister to convince me. That’s not easy. Everyone at the dealership was very nice and made the experience easy, and actually enjoyable.
Jan 10, 2019
Carl Black is our dealership for the 5th time...
We have purchased 5 different cars there since 2011, The Sales people are great, the whole process is great and of course Andre in Service always keeps us on the road with great Customer Service.
Jan 08, 2019
Quick and nice !
Emmanuel was a lot of help and didn’t make us feel pressured! He was great! Will definitely recommend him to friends and family when looking for a new car!
Jan 02, 2019
New truck buying experience
We purchased a 2018 GMC sierra -- our salesperson, Sapphire, was very knowledgable of the inventory, very professional, very patient & not pushy at all. She helped us figure out exactly what we wanted & needed & got us the best price possible. We would definitely buy another vehicle at Carl Black.
Jan 02, 2019
Great
Great service people are great to my cars are good cars and my wife car to Happy year to car black 🎆🎆 Thanks special thanks to my son Richard Priester 111
Jan 01, 2019
Excellent Service
Excellent service from this dealer and Emmanuel. From the time we stepped on the lot, Emmanuel made sure that all our questions were answered. He worked with us on our trade in and and was very informative during our test drive. We could not have asked for a better sales representative to work with.
Jan 01, 2019
World Class White-Glove Service
This is by far the best sales team I have ever worked with! They make buying a car a dream! I have now purchased my 2nd truck from them in 3 years.
Dec 31, 2018
Purchasing a new car
The process at Carl Black is always painless. This is my 6th car and I am please with the process. The service department recommended one of the sales people and they were on top of it. I did my research before and knew what my trade in value would be and what the cost should be - overall it went as expected.
Dec 27, 2018
Great buying experience!
Quintin is friendly, knowledgeable, and very responsive. A pleasure to work with! Richard and Ken also made us feel at home. All were very cooperative with us and each other.
Dec 14, 2018
Great Teamwork!!
I have never been without a car in 16 years since getting my license. My previous car was paid off 🗣 no note and I was afraid of the idea of a car note and buying at the end of the year. Richard Priester reached out to me and gathered all my information, my wants, needs and concerns and exceeded them! Rajae Forrest made sure the detailing department had my car ready and walked me through the MyChevy app and all setup procedures before I drove away! My buying experience was smooth all thanks to this dynamic teamwork!!
Dec 13, 2018
Everyone went above and beyond
So, we had our Equinox totalled by a semi and decided to investigate the next biggest size up. To be honest, we only went to Carl Black because they were the only dealership open on Sunday. It was supposed to only be a scouting expedition. We met Mason who gave us a test drive in the Traverse. It was a combination of loving the Traverses and loving the personal, professional and courteous Mason and we were SOLD. Sure, we knew we wanted a Traverse, but we will never shop anywhere else but Carl Black. Also a special thanks to Jon Ziegler for assisting us in finding the exact Traverse we wanted.
Dec 13, 2018
Bought a new truck.
I purchased my truck Saturday, my second one from a Carl Black dealership. My purchase was great, I was much better than when I remember my parents purchasing when I was a child spending the whole day there. I was out in able 4 hours and everyone was nice and awesome. I came in knowing what I wanted and they delivered.
Dec 08, 2018
1st New Car
I came in with my family with a specific car in mind, from the time I walked in the building to the time I left I felt comfortable in Cean's presence. He was very honest and made my family and I feel as if we were home. I would honestly recommend him to any one who desires a vehicle.
Dec 08, 2018
Great ask for Ken Pope or Troy Myers or Richard Priester
Ask for Troy Ken Pope or Richard Priester there great guys and the price is always right 😁😁😁😁😁😁😁😁do keep them there late but they will stay
Nov 30, 2018
Very painless
Lamar was helpful in showing us the cars available and explain what was the better options for us and took his time even though we could tell his injury was hurting him. He met us on his day off to follow through. Emanuel was also helpful with the test drive and paperwork.
Nov 29, 2018
Awesome Service
Awesome place 😁....Enjoyed the atmosphere.and the sales person was knowledgeable and sincere. I loved the vehicle and the price. Hands down my best car buying experience
Nov 29, 2018
Amazing
This was my first car buy and they did everything to get a car, a 2018 at that! So, I’m definitely pleased and will always come back here.
Nov 23, 2018
Great experience with the team
I great appreciate how Michael and Richard worked with me to get to the best possible price and a trade in value that would allow us to drive off in our awesome new Tahoe within my budget for a used Tahoe. Special thanks to Ken Pope as well for doing the diligence in finding the right lender to work with and a great rate on our loan.
Nov 21, 2018
Great Customer Service
Rajea and Richard were both super helpful and kept in contact with me the entire time. I was looking for a very particular configuration on my 2019 Chevy Spark LT and they worked their hardest to find and delivery one to me. Awesome work and would work again with them in the future!
Nov 19, 2018
My experience was rewarding and pleasant.
I purchased my first GMC from Carl Black and was extremely happy with the entire process which also included follow up service visits. I found the staff to be helpful,accommodating, courteous and very professional.
Nov 10, 2018
Professionalism and courtesy
Enjoy the process which is saying a lot because Meyer knew automobiles is not always fun. The professionalism was appreciated and a good value I believe for the automobile.
Nov 10, 2018
Great service!
I had the best experience with this dealership! They are the best! Emanuel,Ken and Richard did a great job! I would definitely recommend this dealership to everyone! 😊
Nov 03, 2018
Quality of service
I was very pleased with the service I received. I explained what I wanted and Cean knew exactly which vehicle that would fit my needs.
Nov 01, 2018
Great dealership Great salesman
Quintin took care of everything for me and made the entire experience of buying a new vehicle less complicated and more enjoyable. He is an asset to Carl Black and is a great representative of GM.
Oct 26, 2018
Great
Awesome experience. Everyone was very helpful and the process went smoothly. Thank you to everyone involved and for making this a painless experience. I will definitely recommend my friends to come here.
Oct 24, 2018
New car purchase
My salesman Chris Talley is a awesome young salesman who is going to sell a lot of vehicles! He is probably the main reason I purchased my vehicle will definitely recommend him!
Oct 18, 2018
Amazing Experience
Highly recommend this place. Very friendly staff. Special shoutout to Mr. Butler who helped my fiancé and myself find the perfect truck that meet all of our needs. We love our truck and are extremely happy with it.
Oct 01, 2018
Great
Wonderful, positive experience, more money than I expected.. I like my vehicle., size and color. It was my plan to down size my vehicle from a SUV.
Sep 26, 2018
Great experience buying new vehicle
Went there to find a new vehicle. Alex Garcia help me a lot choosing my new truck. He show a lot of options. Very professional and Honest. I highly Recommended👍😃
Sep 25, 2018
Great service
The team was very helpful, we are pleased with the service we received. Ibrahim Al-Shurafa was very friendly, professional and extremely patient, he kindly answered all our questions . Great service!
Sep 25, 2018
Bought a car
It was very good the people out there were very friendly and they try really hard to get you in a car especially if your credit is not that good
Sep 21, 2018
Great service and attention.
Representative greeted us the minute we drove up and stayed with us entire time answering all our questions in detail. He was not pushy but gave great info and suggestions to assist us in our decision to purchase. Everyone was friendly and helpful. Would definitely come here again and recommend Carl Black to anyone.
Sep 15, 2018
Just to look
I came in to look and walked out with a new to me Chevy Tahoe. It's beautiful, and I am happy with the experience I had at this dealership. They got me out of my lease and into a vehicle I never thought I'd be able to have! Very pleased with the folks at Carl Black. They were all so helpful and pleasant to deal with. 🙂
Sep 15, 2018
My experience was wonderful because Quinton walker was great
Because my salesman was very attentive and informative and very professional to be do young. And he made my decision to purchase very easy.i will tell everyone I know who’s looking for a vehicle about Carl black
Sep 06, 2018
Smooth Service!
Bill was very helpful with finding the exact vehicle I wanted, and stayed within my price range! He gave me options, while keeping in mind everything I desired in a car. Richard was very swift and prompt when it came to my finance and process. They both made my first car purchase a fun and comfortable experience.
Sep 05, 2018
Buying a new truck
Cean was very nice and knows his business inside and out. I would tell anyone to go see him for there needs at Carl Black!!
Sep 05, 2018
Great Service
Raked and Richard helped my wife and I find the car we needed. We really enjoyed their service and will definitely be back to do business. I recommend anyone looking for a new/used car to go and see Rajea and Richard. It is more than just a sale to them.
Aug 31, 2018
Very good
Abraham Shurafa did a fantastic job. He was pefessional and had great follow up. He was prompt not too pushy and knowledgeable. He figured out what product I liked
Aug 22, 2018
The experience was awesome!
Quintin was excellent!!!! He got me exactly what I asked for and more! He was very nice and very helpful every step of the way
Aug 17, 2018
Awesome Experience
We found ourselves 08/09/18 in a position in the market for a new car. Our first stop was here @ Carl Black we loved Rajea from the start but wanted to make an educated decision. We went 2 other places were not impressed went to get a bite to eat and we both said we loved Rajea and were going back. Also Richard Priester had text us during this time and reached out to us not in a pushy way but asked how he could be of assistance. We will recommend Carl Black, Rajea,and Richard to everyone. My fiancé will be back to see Rajea after our wedding to buy a new car:) Kudos to the staff @ Carl Black. And to Ken who help us with the financing of the auto he was awesome too !!
Aug 08, 2018
Very attentive found what was affordable. Took great care of
I’ve been to other dealerships they didn’t put much effort because of credit scores. My salesman worked hard get what I wanted and made sure it was affordable.
Aug 04, 2018
Purchase of Bolt
Friendly dealership, most of negotiating done over phone so purchase was relatively easy. Vehicle was as advertised. Mr Hicks was a pleasure to deal with in this purchase
Jul 30, 2018
Gordon was excellent!
Great service, friendly and informative with information I needed on the vehicle.Yordan even came to close the deal even on his day off. Great experience
Jul 27, 2018
18’ Colorado purchase
Very friendly guys, it was a great purchase. I’ll be back when this one wears out. Thanks again Carl Black for the great service.
Jul 26, 2018
Amazing
I had a great experience at this dealership. Every employee that I dealt with seemed like they had my best interest at heart. I left the dealership satisfied and happy.
Jul 20, 2018
Excellent experience
Rajae was very knowledgeable on the chevy traverse and help me get the deal done. He was very patient and help explain what i could do get the SUV.
Jul 13, 2018
Best customer service ever!!
I gave Carl Black 5 stars because from the moment I walked in it has been nothing but the best service, patient to all my questions and concerns. Walked out with a 2018 chevy cruze. Thank you for taking care of me!!!
Jul 11, 2018
New Car purchase
Rajae introduced himself as soon as I got out of my car at the dealership. He was very helpful and informative in a non pressure way. Had a good idea of what car I was interested in and Rajae advised me of the special they were running on the Cruze which I was aware of through the website. Transparency in auto sales is a good thing. Nice job on running through the highlights of the car and with the setup of On-star and Chevy Mobile app. Great experience overall with no complaints on my purchase..
Jul 11, 2018
Spark
Easy and friendly experience. Will shop there again. I liked the way no salesperson was pushy and I was remember after a previous visit weeks earlier
Jul 06, 2018
Right place at the right time
I brought a new Chevy conversation van from Carl Black .I was driving by and I saw it on the lot.my salesman Quintin Walker met me and said we are here to work with you.he did with the help from sales Manager Richard Priester and Finance manager Ken Pope I left with my new van and I was very pleased with the price and the service I received.Thanks again
Jul 06, 2018
Great experience and friendly
Great place buy car. They went out there way. I would buy car . car salesmen great. Both of people gave personal number. I thought they were great
Jun 30, 2018
Great Experience. Left dealership. Happy.
Sales Staff very knowledgeable and courteous. Took time with us, not high pressure . Great experience! Felt like Richard gave us a fair price for our Trade in..
Jun 28, 2018
Great place to by a vehicle!!
I really love the A-1 service I get every time I arrive. This is my 3rd car purchased & my son 1st purchased at Carl Black of Kennesaw. Thank you staff for your outstanding service. Thanks from the service department to the Sales and Finance department. Much love and thanks for everything you guys are Awesome!!!
Jun 27, 2018
Chris was great
Chrus did a wonderful job getting us the car we wanted and tiok time to go over everything without pressure. We will definitely be coming back
Jun 27, 2018
Excellent Service!
They were very helpful and genuine, especially Quintin Walker. He answered all of my questions and made the process a little less stressful in buying my first car!
Jun 22, 2018
Best decision I've ever made
Best place to buy my first car. Can Butler was A great help along with Richard. They walked me through the process and made everything easy for me.
Jun 20, 2018
Purchased a New Car
The Team that worked with me was phenomenal! Especially Mr Cean Butler, he was very Proactive,Patient, Friendly, Excellent and Understanding. Thank you Mr. Butler!!
Jun 12, 2018
Good experience from beginning to end
Excellent customer service! My overall experience was great!Good friendly staff, organized. I felt like the Focus was on me and doing whatever it took to make me happy...i will definitely be back in the future.
Jun 10, 2018
I hate this place
Brought a vehicle from them had it for 2 days and it’s been broke ever since it’s been to the shop more then 4 times and it’s still not working properly
Jun 08, 2018
Great Service
I was totally satisfied, excellent customer service . I would recommend this dealership and the salesman to all of my friends. I think that service is above the normal customer service at this present time in Society. Thank you, Frank Poole
Jun 08, 2018
2018 Chevy Traverse
The team at Carl Balck was amazing. Instead of trying to “sell” me a vehicle they treated me like family and were able to get me the vehicle my family needed. I highly recommend Carl Black for anyone whose looking into purchasing a mew vehicle.
Jun 08, 2018
Awesome
Rajea was spectacular to work with and he hooked me up with a great deal. He should be given a raise based on my experience alone.
Jun 08, 2018
Family Friendly
We wouldn’t shop anywhere else! They treat ya like family!! Better than family! Very trustworthy and reliable. Personable and professional! A+++ Thanks team! The Willson Family
Jun 08, 2018
Easiest auto purchase ever!
Walked in and knew what I was looking for. No BS from the sales team. Rajea showed me what was available, worked out the paperwork and off I drove. Got a great deal, financing was easy, and Rajea was the best. Five stars!
Jun 08, 2018
Good options and employees that care
The people at the dealership really care about you and the car that you’re getting. The manager worked with what I was looking for and through in some added bonuses.
Jun 08, 2018
Easy and enjoyable to work with!
They listened to what I needed and worked very hard to get the price of vehicle to where I needed it to be! Great people!
Jun 08, 2018
Service Center has been very Professional
Carl Black is easy to deal with and schedule appointments with. They offer quick turn around on repairs and service. I have been very pleased with them over the last decade.
Jun 08, 2018
Great Experience and Deals
Carl Black has treated us right for years. So much so that we have bought 5 cars from them over the last couple of years for the whole family. They are very professional and easy to deal with
Michael Zimmerman
Management
Dec 06, 2019
Alex was excellent
Thanks you for great experience will definitely recommend friends and family to Alex. Took the time to show us how everything works and was very professional