Staff
Louis Spaeth
Management
Michael Zimmerman
Management
Jon Ziegler
Management
Rajea Forrest
Sales Manager
Alex Garcia
Sales
Sapphire Givihan
Finance Manager
Martin Ugoji
Sales
Frank Madonna
Finance Manager
Emmanuel Elder
Sales Professional
William Bird
Sales Professional
Krystal Anderson
BDC Manager
Darren Fichter
Management
Troy Myers
Sales
Jeff Fuller
Finance Manager
Pablo Avila
Sales and Leasing Professional
Ken Pope
Finance Manager
Eric Packer
Sales consultant
Stephen DeCastro
Sales and Leasing Professional
Jo Smith
Sales Manager
David Swanson
Sales and Leasing Professional
Ermari Ferguson
Sales and Leasing Professional
Joe Shipta
Commercial/Fleet Sales Professional
Christine Reynolds
Sales Consultant
Dale Stine
Sales and Leasing Professional
Daniel Price
Commercial Sales
Tori Martinez
Sales
Mike Kuhn
Sales consultant
Eric Willis
Sales Consultant
Meagan Bonsignore
Sales Consultant
Wesley Neadow
Sales Consultant
Brett Smith
Sales Consultant
Tyler Whaley
Sales Consultant
Nicholas Degelorm
Sales Consultant
Rodney Head
Sales Consultant
Louis Spaeth
Management
Feb 17, 2021
Our “go to” team for anything automotive. We simply...
Our “go to” team for anything automotive. We simply can’t say enough with how pleased we are through eight vehicle acquisitions, and the exceptionally solid and personal maintenance service. Alex Garcia was our recent salesman and I’ve NEVER HAD A BETTER SALES TRANSACTION EXPERIENCE ANYWHERE. Alex was recommended by Matt Gill in the Service Department who is another stalwart representative for Carl Black. We are totally hooked on Carl Black and proud to be so.
Feb 11, 2021
Very friendly and knowledgeable. Would buy another...
Very friendly and knowledgeable. Would buy another vehicle from this dealership. Overall a good experience. A little pushy on the extended warranty part of the deal.
Feb 02, 2021
All around AWESOME experience!My salesman was Stephen...
All around AWESOME experience! My salesman was Stephen DeCastro and the finance/paperwork guy was Jeff. They were both friendly, helpful and professional and will both be referred to friends and will be sought out by my family and myself in the future 😁🥂I LOVE MY NEW 2021 GMC ACADIA DENALI!!!♥️
Feb 02, 2021
Clean and efficient dealership, not pushy, listening to...
Clean and efficient dealership, not pushy, listening to the customer and understanding their needs and budget. Staff was extremely friendly, even if they weren’t working with you on your deal. I bought a GMC Acadia
Jan 28, 2021
The make was GMC Terrain. The sales associate was very...
The make was GMC Terrain. The sales associate was very knowledgeable. I couldn’t put the model below so here’s my survey. Thanks Carol
Michael Zimmerman
Management
Feb 17, 2021
Our “go to” team for anything automotive. We simply...
Our “go to” team for anything automotive. We simply can’t say enough with how pleased we are through eight vehicle acquisitions, and the exceptionally solid and personal maintenance service. Alex Garcia was our recent salesman and I’ve NEVER HAD A BETTER SALES TRANSACTION EXPERIENCE ANYWHERE. Alex was recommended by Matt Gill in the Service Department who is another stalwart representative for Carl Black. We are totally hooked on Carl Black and proud to be so.
Feb 17, 2021
All the people at Carl Black GMC were very courteous and...
All the people at Carl Black GMC were very courteous and very professional services. I will recommend this dealership to all of my friends and family
Feb 15, 2021
I was able to work out a fair deal on a new Acadia...
I was able to work out a fair deal on a new Acadia without all the drama-professional approach. Good people and attentive processing made it a nice transaction.
Feb 13, 2021
Great costumer service the staff was awesome.. Sapphire...
Great costumer service the staff was awesome.. Sapphire was the best Eric was one of the most outgoing salesman I ever met went out of way to make it happen Outstanding 🙏 Thanks Carl Black Love my New Truck
Feb 11, 2021
Carl Black did an amazing and painless job in getting us...
Carl Black did an amazing and painless job in getting us into our new Buick. Alex was patient and considerate in everything that we were looking for out of our new Buick. Thanks again!
Jon Ziegler
Management
Feb 19, 2021
Great friendly atmosphere, Pablo A. was very helpful in...
Great friendly atmosphere, Pablo A. was very helpful in assisting me with my new 2020 Chevy Trax purchase. Looking for a new car visit Carl Black Chevrolet!
Feb 17, 2021
Our “go to” team for anything automotive. We simply...
Our “go to” team for anything automotive. We simply can’t say enough with how pleased we are through eight vehicle acquisitions, and the exceptionally solid and personal maintenance service. Alex Garcia was our recent salesman and I’ve NEVER HAD A BETTER SALES TRANSACTION EXPERIENCE ANYWHERE. Alex was recommended by Matt Gill in the Service Department who is another stalwart representative for Carl Black. We are totally hooked on Carl Black and proud to be so.
Feb 01, 2021
I was pleasantly surprised with the professionalism, and...
I was pleasantly surprised with the professionalism, and courteousness of this dealership, especially the salesman named Martin. He was extremely helpful in helping choose the vehicle I wanted and a very nice man.
Feb 01, 2021
Everything was great, from the beginning of walking in...
Everything was great, from the beginning of walking in the dealership to leaving the customer service was amazing! All of my questions were answered. Thank you! Im very happy and satisfied.
Jan 25, 2021
In spite of the current epidemic issues the selection...
In spite of the current epidemic issues the selection process along with the purchase process went well. I appreciate Pablo Avila's effort to make the transition pleasant. I would recommend his assistance to anyone in the market for a new vehicle.
Rajea Forrest
Sales Manager
Feb 16, 2021
We had a great experience and loved how no one rushed us...
We had a great experience and loved how no one rushed us in choosing our vehicle and took their time for us to be happy!! Very much satisfied and would definitely recommend to friends and family. Thank you Tyler for all your help you where amazing !! We loved our 2021 GMC CANYON !!
Feb 16, 2021
Everyone I dealt with at Carl Black Chevrolet Kennesaw...
Everyone I dealt with at Carl Black Chevrolet Kennesaw was very friendly. The salespeople were informative, but not excessively pushy. This was a very smooth and pleasant car buying experience.
Feb 16, 2021
Great service. Very professional sales staff. Very...
Great service. Very professional sales staff. Very impressed!! Look Forward to making a purchase again. They were quick to get back to me on all my needs.
Feb 09, 2021
The salesmen at Carl Black Chevrolet were amazing!! I...
The salesmen at Carl Black Chevrolet were amazing!! I LOVE my Traverse! Very quick and easy experience. Will Byrd is a great young salesman. Thanks
Feb 04, 2021
Hands down the best car buying experience I have ever...
Hands down the best car buying experience I have ever had! The entire staff was friendly and welcoming. Meagan was very patient and took the time to answer all my questions. This was a very large and long term purchase and never once did we feel pressured or rushed. The whole process was simply enjoyable and stress free. I am so happy I chose Carl Black Chevrolet.
Alex Garcia
Sales
Feb 17, 2021
Our “go to” team for anything automotive. We simply...
Our “go to” team for anything automotive. We simply can’t say enough with how pleased we are through eight vehicle acquisitions, and the exceptionally solid and personal maintenance service. Alex Garcia was our recent salesman and I’ve NEVER HAD A BETTER SALES TRANSACTION EXPERIENCE ANYWHERE. Alex was recommended by Matt Gill in the Service Department who is another stalwart representative for Carl Black. We are totally hooked on Carl Black and proud to be so.
Feb 11, 2021
Carl Black did an amazing and painless job in getting us...
Carl Black did an amazing and painless job in getting us into our new Buick. Alex was patient and considerate in everything that we were looking for out of our new Buick. Thanks again!
Feb 10, 2021
The sales person Alex García was one of the best and best...
The sales person Alex García was one of the best and best professional person ever treated me. He is the best seller I will definitely buy again
Feb 09, 2021
Wonderful sales staff very friendly made the buying...
Wonderful sales staff very friendly made the buying experience easy with no headache always feel welcome when I come into the show room at Carl black, prices are competitive and has a family atmosphere. Would recommend anyone looking for a new vehicle to visit their show room.
Feb 01, 2021
Everything was great, from the beginning of walking in...
Everything was great, from the beginning of walking in the dealership to leaving the customer service was amazing! All of my questions were answered. Thank you! Im very happy and satisfied.
Sapphire Givihan
Finance Manager
Feb 19, 2021
Great friendly atmosphere, Pablo A. was very helpful in...
Great friendly atmosphere, Pablo A. was very helpful in assisting me with my new 2020 Chevy Trax purchase. Looking for a new car visit Carl Black Chevrolet!
Feb 18, 2021
Great customer service. My family has been dealing with...
Great customer service. My family has been dealing with Carl black for years. My first new purchase and I will continue being loyal. Thanks again.
Feb 16, 2021
We had a great experience and loved how no one rushed us...
We had a great experience and loved how no one rushed us in choosing our vehicle and took their time for us to be happy!! Very much satisfied and would definitely recommend to friends and family. Thank you Tyler for all your help you where amazing !! We loved our 2021 GMC CANYON !!
Feb 13, 2021
Great costumer service the staff was awesome.. Sapphire...
Great costumer service the staff was awesome.. Sapphire was the best Eric was one of the most outgoing salesman I ever met went out of way to make it happen Outstanding 🙏 Thanks Carl Black Love my New Truck
Feb 11, 2021
Carl Black did an amazing and painless job in getting us...
Carl Black did an amazing and painless job in getting us into our new Buick. Alex was patient and considerate in everything that we were looking for out of our new Buick. Thanks again!
Martin Ugoji
Sales
Feb 02, 2021
Clean and efficient dealership, not pushy, listening to...
Clean and efficient dealership, not pushy, listening to the customer and understanding their needs and budget. Staff was extremely friendly, even if they weren’t working with you on your deal. I bought a GMC Acadia
Feb 01, 2021
I was pleasantly surprised with the professionalism, and...
I was pleasantly surprised with the professionalism, and courteousness of this dealership, especially the salesman named Martin. He was extremely helpful in helping choose the vehicle I wanted and a very nice man.
Jan 30, 2021
The staff was friendly. Martin was not pushy and I...
The staff was friendly. Martin was not pushy and I respect that. From start to finish I had a good experience. Would recommend Carl Black.
Jan 25, 2021
My service visit today was awesome. Sean was great and...
My service visit today was awesome. Sean was great and really went out of his way to make sure that my problem was taken care of and all the proper paperwork submitted under my warranty. He was good about keeping me updated on the timing of my repairs and could not have been nicer and more professional.
Jan 12, 2021
Martin was great! Very helpful getting me into my new...
Martin was great! Very helpful getting me into my new Trax the whole process was relaxed and as easy as possible! The whole team was very professional and helpful! Thank you all!
Frank Madonna
Finance Manager
Feb 23, 2021
Dale was awesome. He answered all our questions and made...
Dale was awesome. He answered all our questions and made buying a truck a wonderful experience. Wr have more cars to buy in the future and I will come to Dale.
Feb 17, 2021
Our “go to” team for anything automotive. We simply...
Our “go to” team for anything automotive. We simply can’t say enough with how pleased we are through eight vehicle acquisitions, and the exceptionally solid and personal maintenance service. Alex Garcia was our recent salesman and I’ve NEVER HAD A BETTER SALES TRANSACTION EXPERIENCE ANYWHERE. Alex was recommended by Matt Gill in the Service Department who is another stalwart representative for Carl Black. We are totally hooked on Carl Black and proud to be so.
Feb 15, 2021
Great experience, thoroughly helped.Was quick and easy,...
Great experience, thoroughly helped.Was quick and easy, no hassle. Everyone was kind. Helped me find my perfect car that met my needs, lifestyle, and price range!
Feb 15, 2021
I was able to work out a fair deal on a new Acadia...
I was able to work out a fair deal on a new Acadia without all the drama-professional approach. Good people and attentive processing made it a nice transaction.
Feb 13, 2021
Great costumer service the staff was awesome.. Sapphire...
Great costumer service the staff was awesome.. Sapphire was the best Eric was one of the most outgoing salesman I ever met went out of way to make it happen Outstanding 🙏 Thanks Carl Black Love my New Truck
Emmanuel Elder
Sales Professional
Feb 09, 2021
The salesmen at Carl Black Chevrolet were amazing!! I...
The salesmen at Carl Black Chevrolet were amazing!! I LOVE my Traverse! Very quick and easy experience. Will Byrd is a great young salesman. Thanks
Feb 01, 2021
Great experience. No pressure. No hassles! We went in...
Great experience. No pressure. No hassles! We went in looking for something that better met our needs and Boom! Our sales rep actually listened to us.
Dec 18, 2020
Carl Black provides an excellent, easy assistance in...
Carl Black provides an excellent, easy assistance in purchasing a vehicle. This is our seventh or eighth purchase from them. We had a great buying experience!
Dec 16, 2020
Ermari was above and beyond one of the best salesman I...
Ermari was above and beyond one of the best salesman I have in years. He is very knowledgeable and went out of his way to help me with loaner cars until my truck came in. I ended up after three weeks of waiting on my new truck not the fault of Carl Black purchasing a new truck elsewhere. I felt bad after all that he had done to help me and I will return to Carl Black again soon.
Nov 29, 2020
Needed a car, paid a little more than expected but the...
Needed a car, paid a little more than expected but the value was worth it. Very satisfied. Love the car and will continue with Carl Black in the future.
William Bird
Sales Professional
Feb 16, 2021
Everyone I dealt with at Carl Black Chevrolet Kennesaw...
Everyone I dealt with at Carl Black Chevrolet Kennesaw was very friendly. The salespeople were informative, but not excessively pushy. This was a very smooth and pleasant car buying experience.
Feb 09, 2021
The salesmen at Carl Black Chevrolet were amazing!! I...
The salesmen at Carl Black Chevrolet were amazing!! I LOVE my Traverse! Very quick and easy experience. Will Byrd is a great young salesman. Thanks
Dec 31, 2020
Worst customer service experience ever, I asked a manager...
Worst customer service experience ever, I asked a manager to call me , no call , they called 10 times a day when trying to make a sale once they got my business and I asked for a call regarding and issue they won't to to me!
Dec 18, 2020
Will Bird and the sales team were very accommodating and...
Will Bird and the sales team were very accommodating and helpful in the entire process. The entire experience was very satisfying. I'm a CPA and understand service and its value and will be recommending Carl Black to friends and clients.
Nov 11, 2020
This is the second car I have purchased from Carl Black...
This is the second car I have purchased from Carl Black both times it has been a great experience. A very friendly courteous staff. No pressure sales team that got me the car I wanted!
Krystal Anderson
BDC Manager
Feb 18, 2021
Great customer service. My family has been dealing with...
Great customer service. My family has been dealing with Carl black for years. My first new purchase and I will continue being loyal. Thanks again.
Jan 25, 2021
Very professional. Very friendly. Enjoyed working with...
Very professional. Very friendly. Enjoyed working with Dale. Overall a terrific experience. Will be buying future vehicles at Carl Black. Very impressed. Love my truck.
Dec 22, 2020
Carl black Chevrolet Buick GMC is the best dealership...
Carl black Chevrolet Buick GMC is the best dealership I’ve ever been too, and I will not go anywhere else! I will highly recommend too all my friends, and I have been because they all ask where I got my 2020 Denali limited! The sales mans there are very helpful and will get u any truck you want at a great price!
Oct 31, 2020
Well I can say the dealership lived up to their...
Well I can say the dealership lived up to their reputation about being good folk to deal with. After my wife's car was totaled in an accident we had to have a new one, she was not sure what she wanted but she liked the Equinox, so we went down on Saturday to just look at talk and they did all they could do to help is get the one she really had her heart set on. They whole experience was just great and will shop there again in the future.
Oct 22, 2020
Everyone I came into contact with made me feel at home...
Everyone I came into contact with made me feel at home (even during a pandemic). I made my wishes very clear at the onset of our meeting and everyone met my expectations.
Darren Fichter
Management
Feb 01, 2021
Great service finding a truck for our company. Joe also...
Great service finding a truck for our company. Joe also spoke to my superintendent to make him comfortable with the model truck we were thinking of purchasing.
Jan 26, 2021
Greatest dealership of all time! I wish they sold my...
Greatest dealership of all time! I wish they sold my dream car I would know exactly where to go! They’ve helped grow my business more than I can imagine thru this Pandemic. Thank you guys!
Jan 01, 2021
Excellent customer service; accommodating, professional,...
Excellent customer service; accommodating, professional, organized. Everything I’d expect from a top tier sales company with long-term, loyal employees. We return time and again and always receive the same, incredible buying experience.
Jan 01, 2021
The overage service was great. The shortest time at a...
The overage service was great. The shortest time at a dealership from start to finish. Would recommend them to any one. Thank you for making it a good experience.
Jan 01, 2021
Smoothest and quickest vehicle purchase I have ever...
Smoothest and quickest vehicle purchase I have ever experienced. Christine Reynolds is my kind of sales person. We were in and out in under an hour and a half.
Troy Myers
Sales
Feb 02, 2021
Very helpful and not pushy or forceful they respect the...
Very helpful and not pushy or forceful they respect the customer they don’t hound you on the phone. Honest and do what they say they will.
Jan 10, 2021
I went to Carl Black just to see my situation with my...
I went to Carl Black just to see my situation with my existing corolla 2019 and loan . Troy was extremely helpful and understanding of my need since the beginning. Troy called me the next they with a proposal and i got my new GMC with and excellent deal. Thank you Troy and the cark black Team.
Nov 12, 2020
Great place to shop for a new vehicle! Richard Priester...
Great place to shop for a new vehicle! Richard Priester is the best! His assistant was great as well! Carl Black is the best dealership around!!
Oct 22, 2020
Everyone I came into contact with made me feel at home...
Everyone I came into contact with made me feel at home (even during a pandemic). I made my wishes very clear at the onset of our meeting and everyone met my expectations.
Oct 21, 2020
Great experience all together! Thank you all! I will be...
Great experience all together! Thank you all! I will be returning if I ever need another car. Looking forward to working with you all again in the future if need be!
Jeff Fuller
Finance Manager
Feb 15, 2021
Great experience, thoroughly helped.Was quick and easy,...
Great experience, thoroughly helped.Was quick and easy, no hassle. Everyone was kind. Helped me find my perfect car that met my needs, lifestyle, and price range!
Jan 30, 2021
The staff was friendly. Martin was not pushy and I...
The staff was friendly. Martin was not pushy and I respect that. From start to finish I had a good experience. Would recommend Carl Black.
Jan 08, 2021
The process was easy, everyone was very helpful, with...
The process was easy, everyone was very helpful, with special mention to Alex García, who explain the main features of the vehicle and answered all our questions to the point
Jan 01, 2021
We were very pleased of the service we received from the...
We were very pleased of the service we received from the moment we got to Carl Black to the moment we left. Thank you for a great, and easy experience with buying our Chevy Colorado, which we love so very much. Tim and Tina Musto
Dec 21, 2020
Wes was very helpful and forthright about the truck....
Wes was very helpful and forthright about the truck. Very efficient on answering any questions I had. Finance got me a better deal than credit union offered
Pablo Avila
Sales and Leasing Professional
Feb 19, 2021
Great friendly atmosphere, Pablo A. was very helpful in...
Great friendly atmosphere, Pablo A. was very helpful in assisting me with my new 2020 Chevy Trax purchase. Looking for a new car visit Carl Black Chevrolet!
Feb 12, 2021
What can I say, 4 new vehicles in 2 years and the...
What can I say, 4 new vehicles in 2 years and the experience is still awesome. I cannot say enough good things about this dealership or the employees. Thank you all.
Jan 25, 2021
In spite of the current epidemic issues the selection...
In spite of the current epidemic issues the selection process along with the purchase process went well. I appreciate Pablo Avila's effort to make the transition pleasant. I would recommend his assistance to anyone in the market for a new vehicle.
Jan 23, 2021
Sales Service was excellent and very informative....
Sales Service was excellent and very informative. Everything was provided in detail and thorough. The process of completing the sales done in a timely matter. I was very pleased with the entire sales process.
Nov 30, 2020
There was some miscommunication on financing the vehicle,...
There was some miscommunication on financing the vehicle, but it was taken care of. Pablo told me and my wife he'd fill up the tank for me, but did not. Truck also has a couple of issues I need to get sorted out.
Ken Pope
Finance Manager
Feb 16, 2021
Everyone I dealt with at Carl Black Chevrolet Kennesaw...
Everyone I dealt with at Carl Black Chevrolet Kennesaw was very friendly. The salespeople were informative, but not excessively pushy. This was a very smooth and pleasant car buying experience.
Feb 09, 2021
The salesmen at Carl Black Chevrolet were amazing!! I...
The salesmen at Carl Black Chevrolet were amazing!! I LOVE my Traverse! Very quick and easy experience. Will Byrd is a great young salesman. Thanks
Jan 25, 2021
Very professional. Very friendly. Enjoyed working with...
Very professional. Very friendly. Enjoyed working with Dale. Overall a terrific experience. Will be buying future vehicles at Carl Black. Very impressed. Love my truck.
Jan 23, 2021
Feliz de encontrar una persona hispana, nos hizo sentir...
Feliz de encontrar una persona hispana, nos hizo sentir que nos conocíamos de siempre, fue muy fácil que entendiera nuestra necesidad, muy amigable y atento
Jan 18, 2021
Angel did a wonderful job making my daughter and I feel...
Angel did a wonderful job making my daughter and I feel comfortable. Carl Black employs the best people to make the deal. Ken did a great job making sure the paperwork was understandable. I would highly recommend Carl Black for anyone looking for a new or used vehicle
Eric Packer
Sales consultant
Feb 01, 2021
Great service finding a truck for our company. Joe also...
Great service finding a truck for our company. Joe also spoke to my superintendent to make him comfortable with the model truck we were thinking of purchasing.
Jan 26, 2021
Greatest dealership of all time! I wish they sold my...
Greatest dealership of all time! I wish they sold my dream car I would know exactly where to go! They’ve helped grow my business more than I can imagine thru this Pandemic. Thank you guys!
Jan 01, 2021
Excellent customer service; accommodating, professional,...
Excellent customer service; accommodating, professional, organized. Everything I’d expect from a top tier sales company with long-term, loyal employees. We return time and again and always receive the same, incredible buying experience.
Jan 01, 2021
Smoothest and quickest vehicle purchase I have ever...
Smoothest and quickest vehicle purchase I have ever experienced. Christine Reynolds is my kind of sales person. We were in and out in under an hour and a half.
Dec 31, 2020
Chris Reynolds is a sales NINJA!!! From start to finish...
Chris Reynolds is a sales NINJA!!! From start to finish everything SHE was responsible for was top notch! The used car department is a different story.. I know what the trade value should have been but I'm used to the used car guys low-ball tactics. I would have preferred a straight answer on the trade value vs the cheesy reasoning used to drop the trade value $1500 (i.e. because you're trading as part of the deal, your TAVT is $1,500 less so were giving you $1,500 less on trade). Weak.....very weak! Other than that everything was Peachy!
Stephen DeCastro
Sales and Leasing Professional
Feb 02, 2021
All around AWESOME experience!My salesman was Stephen...
All around AWESOME experience! My salesman was Stephen DeCastro and the finance/paperwork guy was Jeff. They were both friendly, helpful and professional and will both be referred to friends and will be sought out by my family and myself in the future 😁🥂I LOVE MY NEW 2021 GMC ACADIA DENALI!!!♥️
Feb 02, 2021
We had a great experience. Our sales person was friendly...
We had a great experience. Our sales person was friendly and understanding of what we wanted. No pressure. The dealership is very clean. Everyone was really nice.
Jan 27, 2021
Great experience on my 3 car in 8 years. Your company as...
Great experience on my 3 car in 8 years. Your company as always been a friendly , fair pricing, and unbelievable service department each time. See you on my next purchase!! Thx again
Jan 25, 2021
Very responsive and willing to work with you. This was...
Very responsive and willing to work with you. This was my second purchase from the dealership I’ll be back for my next purchase as well.
Jan 18, 2021
Stephen and Sapphire made my entire experience a great...
Stephen and Sapphire made my entire experience a great one. Stephen brought the car to me and Sapphire worked magic with the financing. I appreciate how easy they made the process and the pace of mind that came with it. Highly recommend. Tell Stephen that Melissa sent you.
Jo Smith
Sales Manager
Dec 17, 2020
People were very helpful and friendly. Took the time to...
People were very helpful and friendly. Took the time to explain most things on vehicle and made a great suggestion for dinner. Also made us feel welcome
Oct 22, 2020
Everyone I came into contact with made me feel at home...
Everyone I came into contact with made me feel at home (even during a pandemic). I made my wishes very clear at the onset of our meeting and everyone met my expectations.
Aug 24, 2020
I’ve been a customer of Carl Black for over 20 years...
I’ve been a customer of Carl Black for over 20 years because they have the most friendliest and best costumer service in the industry
Aug 23, 2020
Xenia Jones was nice to deal with and so was Emmanuel...
Xenia Jones was nice to deal with and so was Emmanuel Elder. Joe Smith was also helpful. I am still not sure that they weren’t quite honest about the bottom line price on our Denali. It should have been $2k less than it was, if it was the same truck as the first one we were supposed to get. The first ones start price was 80k the second one's start price was 78k. A bit shady if you ask me. We purchased a new 2020 Denali diesel truck. It wss not an option on the choices below. Therefore, I marked Chevy.
Jul 01, 2020
The only place to buy a Car or Truck !!
One great dealership. They work very hard to get the deal worked out. Mr. Ferguson took great care of me to make sure everything was right. Carl Black has the best service department also.
David Swanson
Sales and Leasing Professional
Feb 04, 2021
Great dealership with great people who are knowledgeable...
Great dealership with great people who are knowledgeable about the car business. When you deal with Carl Black, you feel at ease and at home!
Dec 05, 2020
Nice service nice sales I really like my track and GMC...
Nice service nice sales I really like my track and GMC pick up is really good now.thank you very much for helping me buy such a nice car
Nov 19, 2020
Friendly staff, quick and easy buying experience for busy...
Friendly staff, quick and easy buying experience for busy work schedule. Great to have new truck delivered to home and trade in taken back. Awesome!
Oct 31, 2020
Well I can say the dealership lived up to their...
Well I can say the dealership lived up to their reputation about being good folk to deal with. After my wife's car was totaled in an accident we had to have a new one, she was not sure what she wanted but she liked the Equinox, so we went down on Saturday to just look at talk and they did all they could do to help is get the one she really had her heart set on. They whole experience was just great and will shop there again in the future.
Oct 28, 2020
Excellent service always top notch in everything they do....
Excellent service always top notch in everything they do. From T Scott to sales to Ken Pope experience was 1 st class. Keep up the amazing work.
Ermari Ferguson
Sales and Leasing Professional
Feb 03, 2021
My wife and I were very pleased with service we received...
My wife and I were very pleased with service we received from Emarie. He helped us find exactly the car we wanted at a price that was almost within the budget we had set. His attention after the sale was even more impressive.
Jan 13, 2021
Sharon, John, and Emari are great. Thank you! The buying...
Sharon, John, and Emari are great. Thank you! The buying process was simple with little pressure, but provided the guide ace needed to make for a great purchase.
Dec 18, 2020
Fake people with a terrible business model. The only...
Fake people with a terrible business model. The only reason I purchased a truck here is to get 7,500$ off a turbo diesel. Lied to my face about offering me the overnight test drive and buy the next day. Had me fill out all the paper work and then 3 hours later claimed I could not take the car home until I paid for it. The next day I paid cash for the entire car. Shows who really follows through on their offers. The sales manager rajea was extremely rude and discriminatory.
Dec 17, 2020
People were very helpful and friendly. Took the time to...
People were very helpful and friendly. Took the time to explain most things on vehicle and made a great suggestion for dinner. Also made us feel welcome
Dec 16, 2020
Ermari was above and beyond one of the best salesman I...
Ermari was above and beyond one of the best salesman I have in years. He is very knowledgeable and went out of his way to help me with loaner cars until my truck came in. I ended up after three weeks of waiting on my new truck not the fault of Carl Black purchasing a new truck elsewhere. I felt bad after all that he had done to help me and I will return to Carl Black again soon.
Joe Shipta
Commercial/Fleet Sales Professional
Feb 01, 2021
Great service finding a truck for our company. Joe also...
Great service finding a truck for our company. Joe also spoke to my superintendent to make him comfortable with the model truck we were thinking of purchasing.
Nov 05, 2020
Joe is the man. That is all! CB CB CB CB CB CB CB CB CB...
Joe is the man. That is all! CB CB CB CB CB CB CB CB CB CB CB CB C BC BC BC CB CB
Oct 01, 2020
Joe was very professional and so easy to work with. He...
Joe was very professional and so easy to work with. He took the time to bring the vehicle to us and go over the paperwork. It took no time to make the sale, and the sale was one of the smoothest transactions.
Sep 01, 2020
A quality dealership with great hardworking sales people....
A quality dealership with great hardworking sales people. Joe Shipta worked hard to get my company the right truck for my type of business at a great price.
Aug 10, 2020
NEW BLAZER!
Joe & Eric did a great job on getting me a great deal on my new Blazer! I was looking at other dealers but Carl Black had the car, options & price i wanted!
Christine Reynolds
Sales Consultant
Jan 26, 2021
Greatest dealership of all time! I wish they sold my...
Greatest dealership of all time! I wish they sold my dream car I would know exactly where to go! They’ve helped grow my business more than I can imagine thru this Pandemic. Thank you guys!
Jan 01, 2021
Excellent customer service; accommodating, professional,...
Excellent customer service; accommodating, professional, organized. Everything I’d expect from a top tier sales company with long-term, loyal employees. We return time and again and always receive the same, incredible buying experience.
Jan 01, 2021
Smoothest and quickest vehicle purchase I have ever...
Smoothest and quickest vehicle purchase I have ever experienced. Christine Reynolds is my kind of sales person. We were in and out in under an hour and a half.
Dec 31, 2020
Chris Reynolds is a sales NINJA!!! From start to finish...
Chris Reynolds is a sales NINJA!!! From start to finish everything SHE was responsible for was top notch! The used car department is a different story.. I know what the trade value should have been but I'm used to the used car guys low-ball tactics. I would have preferred a straight answer on the trade value vs the cheesy reasoning used to drop the trade value $1500 (i.e. because you're trading as part of the deal, your TAVT is $1,500 less so were giving you $1,500 less on trade). Weak.....very weak! Other than that everything was Peachy!
Nov 20, 2020
Great service! Will buy here all the time! Best dealer in...
Great service! Will buy here all the time! Best dealer in GA. Made the car buying experience simplified and easy. One trip to the physical dealership for each purchase!
Dale Stine
Sales and Leasing Professional
Feb 23, 2021
Dale was awesome. He answered all our questions and made...
Dale was awesome. He answered all our questions and made buying a truck a wonderful experience. Wr have more cars to buy in the future and I will come to Dale.
Jan 25, 2021
Very professional. Very friendly. Enjoyed working with...
Very professional. Very friendly. Enjoyed working with Dale. Overall a terrific experience. Will be buying future vehicles at Carl Black. Very impressed. Love my truck.
Jan 08, 2021
The salesperson was supposed to followup with my wife in...
The salesperson was supposed to followup with my wife in her new vehicle whicjh hadn’t happen. He stated he texted her when I advise he needed to call her but there was no text snd no followup after my call. The vehicle was not properly cleaned on delivery which was to be done later and the main reason for the call I made to contact her to schedule with her. Rating reflects follow thru process
Nov 27, 2020
Easy as usual. I enjoyed seeing the guys again. We really...
Easy as usual. I enjoyed seeing the guys again. We really like the new Buick Encore CX. Will be back again when my other lease is up
Nov 12, 2020
Great place to shop for a new vehicle! Richard Priester...
Great place to shop for a new vehicle! Richard Priester is the best! His assistant was great as well! Carl Black is the best dealership around!!
Daniel Price
Commercial Sales
Jan 01, 2021
The overage service was great. The shortest time at a...
The overage service was great. The shortest time at a dealership from start to finish. Would recommend them to any one. Thank you for making it a good experience.
Nov 25, 2020
Great selection, great customer service and I was very...
Great selection, great customer service and I was very impressed from the beginning to the end. Salesman knew his products and was very helpful and I will buy again.
Nov 20, 2020
No hassle, great dealership!!!! Easy to work with and...
No hassle, great dealership!!!! Easy to work with and fast deal. Will definitely do business with them again in future. Thank y’all for all your help.
Nov 11, 2020
Fast and easy transition. Ready to go when i arrived at...
Fast and easy transition. Ready to go when i arrived at the lot. Daniel was super easy to work with. Will recommend to anyone looking.
Sep 15, 2020
A great experience purchasing and new 2020 Chevrolet 3500...
A great experience purchasing and new 2020 Chevrolet 3500 with landscape upfit. Daniel was great to work with throughout the process. We had it delivered to us in Wichita KS which is something we haven't had done in the past. We'll definitely look to Carl Black when we're ready for additional trucks for our fleet. Thanks, Andy SLM Inc.
Tori Martinez
Sales
Feb 15, 2021
Great experience, thoroughly helped.Was quick and easy,...
Great experience, thoroughly helped.Was quick and easy, no hassle. Everyone was kind. Helped me find my perfect car that met my needs, lifestyle, and price range!
Jan 27, 2021
Excellent customer service, best sales guy. Excellent...
Excellent customer service, best sales guy. Excellent explanation of vehicle features and great ability of the salesman, great personality. I am very happy with my purchase and I would recommend it to all my friends and family.
Nov 26, 2020
I been using this dealership for more than 8 years and...
I been using this dealership for more than 8 years and never been disappointed, always available to help and find what im looking for and willing to pay for, thanks
Oct 19, 2020
Torry Martínez, is amazing. He always does he’s best to...
Torry Martínez, is amazing. He always does he’s best to satisfy and meet our needs. He takes great care of my family and us!highly recommend Carl Black!
Mar 01, 2019
Excelente
Excelente servicio por parte de Tory Martinez, la agencia y el personal en general muy atentos en todo momento gracias por su atencion y los recomendaria con toda confianza a todos mis amigos
Mike Kuhn
Sales consultant
Nov 12, 2020
Great place to shop for a new vehicle! Richard Priester...
Great place to shop for a new vehicle! Richard Priester is the best! His assistant was great as well! Carl Black is the best dealership around!!
Oct 15, 2020
I have been part a wonderful team with Carl Black...
I have been part a wonderful team with Carl Black Chevrolet since 2016 ( my first car). When I walked in I didn’t know what type of vehicle I needed; however, Alec Smith and his team was very proficient in helping to see what type of vehicle and finances that fit my needs. I have never been happier with such great service!!!
Aug 03, 2020
Many thanks to Mike Kuhn for his patience and assistance...
Many thanks to Mike Kuhn for his patience and assistance during my recent purchase at Carl Black. He hung in there and made the experience worthwhile.
May 02, 2020
It was a great experience to deal with them the salesman...
It was a great experience to deal with them the salesman show me the features about the truck an a walk around the dealership. I would recommend them to anybody great service.
Oct 20, 2019
Purchase of new truck
My husband was very pleased with Carl Black and their staff during the purchase of his new truck. They were very helpful and continue to be after the sale as he figures out all of the uipgrades on this beautiful new truck. Thank you.
Eric Willis
Sales Consultant
Feb 17, 2021
All the people at Carl Black GMC were very courteous and...
All the people at Carl Black GMC were very courteous and very professional services. I will recommend this dealership to all of my friends and family
Feb 13, 2021
Great costumer service the staff was awesome.. Sapphire...
Great costumer service the staff was awesome.. Sapphire was the best Eric was one of the most outgoing salesman I ever met went out of way to make it happen Outstanding 🙏 Thanks Carl Black Love my New Truck
Feb 02, 2021
Awesome service! I had my doubts about GM when I got...
Awesome service! I had my doubts about GM when I got horrible service at a near by Chevy dealer. Carl Black Chevy really changed everything around with there great customer service, and honesty.
Meagan Bonsignore
Sales Consultant
Feb 16, 2021
Everyone I dealt with at Carl Black Chevrolet Kennesaw...
Everyone I dealt with at Carl Black Chevrolet Kennesaw was very friendly. The salespeople were informative, but not excessively pushy. This was a very smooth and pleasant car buying experience.
Feb 04, 2021
Hands down the best car buying experience I have ever...
Hands down the best car buying experience I have ever had! The entire staff was friendly and welcoming. Meagan was very patient and took the time to answer all my questions. This was a very large and long term purchase and never once did we feel pressured or rushed. The whole process was simply enjoyable and stress free. I am so happy I chose Carl Black Chevrolet.
Wesley Neadow
Sales Consultant
Feb 16, 2021
Great service. Very professional sales staff. Very...
Great service. Very professional sales staff. Very impressed!! Look Forward to making a purchase again. They were quick to get back to me on all my needs.
Feb 15, 2021
I was able to work out a fair deal on a new Acadia...
I was able to work out a fair deal on a new Acadia without all the drama-professional approach. Good people and attentive processing made it a nice transaction.
Brett Smith
Sales Consultant
Feb 11, 2021
Very friendly and knowledgeable. Would buy another...
Very friendly and knowledgeable. Would buy another vehicle from this dealership. Overall a good experience. A little pushy on the extended warranty part of the deal.
Tyler Whaley
Sales Consultant
Feb 16, 2021
We had a great experience and loved how no one rushed us...
We had a great experience and loved how no one rushed us in choosing our vehicle and took their time for us to be happy!! Very much satisfied and would definitely recommend to friends and family. Thank you Tyler for all your help you where amazing !! We loved our 2021 GMC CANYON !!