Staff
Louis Spaeth
Management
Michael Zimmerman
Management
Richard Priester
Management
Jon Ziegler
Management
Alex Garcia
Sales
Rajea Forrest
Sales
Sapphire Givihan
Sales
Martin Ugoji
Sales
Quintin Walker
Sales
Chis Talley
Sales
Randy Erwin
Sales
Emmanuel Elder
Sales Professional
Alex Mizell
Sales
Austin Starling
Sales
Krystal Anderson
BDC Manager
Troy Myers
Sales
Darren Fichter
Management
Eric Packer
Sales consultant
Jo Smith
Sales Manager
Bryan Marichal
Sales Professional
William Bird
Sales Professional
Joe Shipta
Commercial/Fleet Sales Professional
Justin Brown
Sales Professional
Kyle Battle
Sales Professional
Cody Friedrich
Sales Professional
Tori Martinez
Sales
Christine Reynolds
Sales consultant
Mike Kuhn
Sales consultant
Tim Martin
Sales consultant
Joe Pierce
Sales Professional
Daniel Price
Commercial Sales
Brandon Ogden
Sales Professional
Vincent Vecchio
Sales Professional
Louis Spaeth
Management
Nov 06, 2019
Best service and courtesy from Will Bird.
From the moment we got there, Will gave us his undivided attention. He listened to every thing we wanted and were looking for. Very down to earth and very courteous. Frank Madonna also was very helpful and Nswered all our questions as well. Loved the no hassle experience. Thank you again.
Oct 30, 2019
Don t buy anywhere else
I have bought several cars/ SUV' s from Carl Black. I have shopped other dealers but Carl Black was always the best. The sales people are all very thoughtful and provided me with all the information I requested. They even helped me get a $700 gift card from costco that I wasn t aware of.
Oct 07, 2019
I have never warned folks regarding where not to shop....
I have never warned folks regarding where not to shop. But today I am. After Peter bought his trucks from Carl Black starting in 2002 we felt confident we would buy our next truck from them and receive the same stellar treatment. Our salesperson, Justin, did a bang up job and we chose the next truck. They appraised his current truck and worked up a fair price for the new one on their worksheet. The next morning Peter called and confirmed we wanted to buy. Unfortunately they didn’t have the color we wanted and we were told to wait. Yesterday we went in since we saw they had one in stock (from online sources). The Sales Manager, Louis, was quick to say he could get one for us since they really didn’t have any onsite. Next thing we knew, Louis was bringing the appraisal out and explained that the OWNER had made a mistake and had added an additional 9K to the “appropriate “ appraisal amount. So sorry but “either you want the car or you don’t “. Hey, we all make mistakes so we said to go ahead with the sale. The next thing we know the invoice comes out adding back the thousands they had discounted on the worksheet. I ask for the owner to come out so we could talk this over. He refused to come out, sending Louis. The worksheet Justin had initially shown us was magically missing from our file. Louis did his best suggesting we were actually buying a totally different make of truck as “ he would never have put these numbers together “ With such a lack of intergrity and character we left. Shame on you, Louis and new owner. #carlblackgmc #Buyer Beware. Was loyal customer-never again.
Sep 26, 2019
Chris Tally is an awesome salesman and great asset to your c
Chris was very professional, friendly and very knowledgeable. From the receptionist, manager and Chris were so friendly and made you feel as a valued person. I would highly recommend this Dealership.
Sep 25, 2019
Long but worth it
My experience was good but a little hassle at first but they got the deal done and I was satisfied. I would buy my next truck from them
Sep 11, 2019
Great!
Great customer service. Highly recommend this dealership. Randy and Chris were great! Thank you! Chris even came and picked my car since my needed some touch ups!
Sep 05, 2019
Chevy pickup 9-3-19
You all did a very nice job. You had a variety of truck and they were just what we were looking for. Hope to do business with you in the future, thanks.
Sep 04, 2019
New silverado
Great people to work with. Bought new truck after driving my last truck for 16 years that I bought from this dealership. Will definitely return.
Aug 09, 2019
Great experience
Short and sweet—Martin helped us choose our next leased GMC vehicle quickly, and get in and dine with paperwork very quickly. Pleasant and helpful to work with!
Jul 17, 2019
Great buying experience
This was the second vehicle I purchased from Carl Black. Each time the sales and finance team took all the time needed to answer my questions. I was never pressured and they addressed any Concerns I had about the purchase. Overall I was very satisfied with the buying experience.i will Always recommend Carl Black to my friend and family.
Jul 17, 2019
Well done
For my first experience on buying a car from a first party dealership, I thought I would of be a lot harder that. Originally I went to 3rd parities to see what was out there. Days later I decided just to go to a real dealer and buy a car. First was the Ford dealership cause I believed that they would be able to help me find a use car. After giving them a calls about what I was looking for and following up the next day it seemed like I wasn’t really important due to my young age I think. Nothing has happened in a couple of days so I gave up on Ford and give Chevrolet a try. After giving them my budget and what kind of car I wanted the nice lady over the phone immediately started looking around in her inventory while giving me info about the cars. Then she found a brand new truck in my budget with all the bells a whistles and we made a deal. Working with Alex was a great experience with probably because we were in the similar age groups. I’ve never done this but I know I will be a returning customer. To bad for Ford losing a sale
Jul 15, 2019
Did a great job recommending truck to fit my budget!!
Only down side was my sons adderall was stolen from my trade-in while on carl black property and sales person went back on her word remove cover on bed and have it installed on new purchase. Get in writing before signing paperwork.
Jul 15, 2019
Troy Myers is the best salesman
Troy and Louis made the process so easy. I walked in not knowing what I wanted or even with full intentions of buying a new car. With troy’s help I got the perfect upgrade and comparable vehicle to what I traded. I’ve spent hours in a dealership and they made it feel like I was in and out in no time! Completely satisfied. Will be buying from him again.
Jul 11, 2019
wonderful experience!
From the moment we stepped out of our car at Carl Black, we were treated so well! We had already communicated by phone with them, and they gave us Jo Smith's name to ask for, which we did. He talked with us and then turned us over to Martin Ugoji. He brought the car to front, was very patient in, taking time to show us everything about it, seemed to know what I wanted even before I asked, and was so personable and friendly! He is certainly an asset to the company! Everyone was so welcoming, answering any questions we had,, offering help in every way possible. It was a wonderful experience in every way. The friendliness and knowledge of all we had contact with was exceptional. We didn't actually work with Sapphire, but my son knew here from another time there, and he enjoyed talking with her as we waited at one point I give them an AA+++. Would recommend them to anyone! Please forgive me for not being able to name names, as I just don't remember names well at all!! I just know that all we had any dealings with, or just passed by were so nice and helpful to us!
Jul 10, 2019
Great deal and service
My salesman Chris communicated extremely well from Kennesaw to Huntsville, accepted my price offer, and worked past normal business hours to make sure I picked the car up on the day I wanted it.
Jun 27, 2019
Great dealer ship
Great dealership to deal with and a big inventory to chose from . I really liked how laid back all the staff at the dealership was .
Jun 05, 2019
I was completely satisfied.
Martin Ugoji provided outstanding customer service. He was polite, listened to what I wanted in a vehicle and delivered! Thanks Mr. Ugoji and Carl Black.
Jun 03, 2019
Exceptional
I have always had a really good experience with everyone at Carl Black. From the sales dept., finance dept., ans service dept. I always seem to get out the quickly but they seem to make sure I am completely satisfied.
May 31, 2019
Could not get more helpful!
Peter Scontras could not have been more helpful. We were the problem, but he was so patient and willing to help us in any way that he could. I would recommend him to anyone that wanted to either trade cars or buy their first car.
May 13, 2019
Quick honest buying experience
Had a great experience with Rajea. Told him what I wanted and the financial requirements I needed. He and the team quickly got me into the right vehicle and were completely upfront and honest with me the entire time. They have earned a repeat customer simply because of Rajea's level of service to me.
May 03, 2019
Purchased GMC Terrain
I contacted Carl Black online. They were very helpful and booked an appointment and test drive when it was convenient for me. They let me know if every vehicle on the lot like what I was interested in.
Apr 14, 2019
Watch out for hidden add ons they will not remove
Once you purchase they will not return calls. At lending time they try to make you take a higher interest rate even though your credit score merits a lower rate.
Apr 05, 2019
Making things right
I went to Carl black of Kennesaw on Sunday 3/31/19 and left with a not so good experience. The very next day the executive manager reached out to me about my experience and wanted to make things right. He absolutely did make it right. My husband and i went back on Tuesday to finalize the right deal. We are very thankful and excited about our brand new 2019 Terrain we purchased. Thank you Carl Black Kennesaw for making things right and helping us through this process! Peter, the sales guy is amazing and hands down the best salesman!
Apr 01, 2019
Smoothest Processs
This was the smoothest car purchasing process that I've ever dealt with an any dealership from sales to financing top notch. I would definitely recommend them.
Apr 01, 2019
Awesome Big Red Truck
The Truck is everything we wanted and some we had never thought of. Love the new GMC options. We did the deal by phone and email with Louis Spaeth. He was great to work with and made sure we were happy with our purchase. Truck was detailed and ready to go when we arrived. Finance was all ready and just took a few minutes. Peter and Chris in sales walked us thru all the operations and set up phone pairing. What more could you ask for?
Mar 25, 2019
Superior Dealership
We live 3 hours North in Tennessee and found Carl Black on Car Guru. Our interaction was outstanding ! We greatly appreciated the straight forward and honest discussions regarding a new car purchase and trade. What stood out most was the professionalism and kind concern by all employees we interacted with. Worth the short road trip to beautiful Kennesaw !
Mar 21, 2019
I love Carl Black Dealership.
Everyone is so pleasant when I’m there. I haven’t been to a dealership where everyone is friendly and putting their customers first. I’ve been going to this location since 2015 and I’ve never experienced a problem and if I had a problem or concern it was immediately taken care of. I definitely will recommend Carl Black Kennesaw to my family and friends.
Mar 13, 2019
Love Carl Black
We love Carl Black. We live in the Birmingham area of Alabama and have purchased 5 vehicles from Carl Black over the past 10 years.
Mar 12, 2019
Great experience
Sapphire, our sales person was great. She went above and beyond in servicing all my needs. Louis was also extremely accommodating and friendly as,well.
Mar 08, 2019
4 Dirty tricks
In 40 years of purchasing cars for my family this was the worst experience ever. In purchasing the car they had four new dirty tricks I hadn’t encountered before. The price was written down on salesman’s card with discount amount. When we sat down at the table the price was jacked up because of some add-ons on the car that the dealer apparently does to all cars and there’s no sticker on the windows to show this. There was a flashing brake light module $400, paint protectant for almost $1000, maintenance at the dealer which was not near my home for $328. I had to fight just to get the price down to the quoted price and it was very unpleasant. When I got to the finance room I was told that $1000 of the discount was only if I take a particular financing at 8% when I could get 3 to 5% . The 2018 Buick Encore with 4000 miles is great but the sales process was a nightmare and I will not purchase another car from Carl Black. I do not blame the salesperson or finance manager for following the compulsory program so not mentioning their names. However, I do all my service at Carl Black in Roswell and I am absolutely pleased and will continue doing so.
Mar 05, 2019
Professional
Carl Black was professional in every way. Martin was knowledgible in every aspect of the vehicle. He went over every option the Enclave has in extreme detail. Jeff in finance was spot on in every detail. Overall a great experience.
Mar 05, 2019
Very pleasant and easy to work with.
Very nice and professional during my entire purchase. I received a great price. and After the sale has been pleasant as well. Thanks Quinton Walker..
Mar 02, 2019
Love working with Carl Black
Great inventory and great salespeople. They always recognize me when I pull in and everyone is very helpful no matter what I may need that day.
Mar 01, 2019
Good experience
I had previously bought a truck from Carl Black and was looking to upgrade with a new truck. Not finding one that fit my needs Keith showed me a "used" truck. It was one they had used as a courtesy vehicle and only 4k miles. Marked way down, I got more truck than I could normally afford to fit my budget. Louis did a great job putting all the paperwork together. Will definitely go back later on down the road.
Mar 01, 2019
I’m completely satisfied
I’m completely satisfied with all of the employees that dealt with me it was a great experience . All the employees were very nice and courteous and punctual they made the truck buying experience wonderful ! And I thiank You all.
Mar 01, 2019
New truck
Had a great experience here and working with Macey was excellent! I would definitely recommend this dealership. Everyone was friendly and helpful, and made us feel at home!
Feb 22, 2019
Amazing Experience!!
It was a pleasure buying my new 2019 Chevy Silverado at Carl Black Kennessaw. Randy in Sales was very knowledgeable and helpful. Scott and Louis made all the numbers work. Amazing Experience from the moment I pulled up to the dealership!!
Feb 21, 2019
Awesome staff
The staff was friendly, welcoming and very knowledgeable. They helped me find the right truck for my budget. Martin was extremely knowledgeable about the vehicles features and explained their functionality.
Feb 16, 2019
Easy purchase
Was easy to take home and drive overnight to help decide to purchase. Easy no pressure but helpful salesman. Never bought Buick before so looking forward to reliability of name.
Feb 05, 2019
One of the best Chevrolet dealerships in Georgia.
Everyone goes above and beyond to make sure your experience is great. You leave feeling like part of a family and with a great deal.
Feb 01, 2019
Wonderfull
They went fast and have a good service very good costumer service they have nice cars easy to qualify and very good atención with the costumers
Jan 28, 2019
Love my truck Sierra GMC
The team was able to get me my dream truck and make the deal work . I got a 2018 program truck that still carried the rebates and really helped
Jan 26, 2019
Thank you
Lamar was excellent. I will recommend him to anyone. He spent the time to go over all. Also frank in finance was straightforward and I appreciated that.
Jan 17, 2019
Great experience!
Great service start to finish! Each step was handled efficiently and I was happy to not spend half of my day at the dealership! I am very happy with my new SUV and I got a great deal!
Jan 16, 2019
GMC 2019 purchase
Exceptional customer care from the management and sales rep. They were patient and understanding, and above all professional with a touch of southern hospitality! Thank you
Jan 14, 2019
Great Dealership
This has been the 2nd time we have purchased from Carl Black and these guys are awesome! Louis is fantastic and provides fist class service! Keith Harris was very helpful and easy to deal with. I would refer these guys to anyone. Thanks again for the great experience.
Jan 10, 2019
Amazing
Amazing experience, the sales team along with the finance was extremely helpful. Very quick and thorough. Walked me through it step by step. Couldn’t ask for better service. Would recommend this dealership and sales people as well as manger
Jan 10, 2019
Great experience!
Best car buying experience in 20 years! I would highly recommend buying from Carl Black. Ask for Alex Garcia and Louis Spaeth. We will be repeat customers.
Jan 08, 2019
New car purchase-good experience👍
Keith was outstanding in all respects. Price was good. Good previous service experiences. Had exactly the vehicle I wanted in Acadia Denali. Second good new car purchase experience.
Jan 08, 2019
Wonderful experience
Alex Garcia and Louis Spaeth were great! They both are very professional and made my first time car buying experience easy and comfortable! I would definitely come again!
Jan 08, 2019
Another great experience!!
Great experience as always. Lamar, Randy and Lewis were so helpful and made me feel so comfortable. They all went the extra mile, which is the reason I keep coming back!!
Jan 08, 2019
Swimmingly
Went in for an oil change and after having a price estimate of my current truck, I easily got out of the old truck and slipped into a new truck. Wasn’t intending of getting a new truck but I love it.
Jan 05, 2019
Satisfied
Had a good experience purchasing my new vehicle, salesperson had a lot of knowledge of the vehicle he was selling , I haven't had any experience with service the vehicle is new.
Jan 03, 2019
Purchase of new Acadia
It was fast and efficient. No nonsense. Saleswoman knew her stuff I would recommend this dealership to other. Always do your homework beforehand. Good experience
Jan 03, 2019
Friendly Atmosphere
From the first step onto the lot to the last step off I was met with friendly, smiling faces who were nothing but accommodating throughout the entire car buying process!
Jan 03, 2019
very good service
I needed to do a deal on a truck but had very little time . Everyone was helpful and kind found me the truck I was looking for at one of their other locations.They put me in a loaner truck until they could deliver my truck to me . Very good service along with a good price
Dec 21, 2018
Great
Very good job with your sales department. No pressure sale or misleading statements. Lamar was very knowledgeable about the features of the car and other areas of the truck.
Dec 12, 2018
Well taken care of...
Made the whole process of buying a vehicle an unexpected pleasure. Michael Honea took great care of us. Will recommend him and the dealership to others.
Dec 07, 2018
Professional and knowledgeable of all vehicles.
Matt Guerra was wonderful. He was actually running back and forth to service his customers. We didn't see any other salesperson that committed. He was very patient, kind and knowledgeable. He deserves a raise! When recommending Carl Black, we will also recommend Matt to be your salesman. M. Monroe
Dec 04, 2018
Tori Martinez
My friend Tori Martinez i have known him for more then ten years and he has always helped us me n my family on choosing the right vehicle that fits us I would definitely recommend him to more family n friends thank you for helping me
Dec 03, 2018
Great experience
Told the salesman what I wanted in a new truck and he said I’ll be right back. He pulled a truck around that was almost exactly what I described to him. The number one thing I loved about the salesman was his knowledge of the vehicle. All the tech that goes into new vehicles he knew everything. I say that because I went to three dealers before I selected the one I got and these other salesman really struggled on all the gadgets and how they work. I would of been 100% happy if the price was a little better but all and all I’m happy.
Dec 03, 2018
Thorough customer service
Very helpful in financing . Given a multitude of options. Very thorough walk through of the vehicle after the sale. Truck was detailed perfectly inside and out.
Dec 01, 2018
Personal & Valued
I was searching for an upgrade from my 2013 Ford Escape. Right when my fiancé and I walked in the door, we were acknowledged and taken care of immediately. We didn’t have to wait for a salesperson to come talk to us, he was there waiting for us to finish our conversation. To sum it up, working with Mike Honea was excellent - he made our experience personal and made us feel like valued customers. He did not make us feel like he was just trying to make another sale. Although we politely declined each time, he regularly asked us if we would like water, coffee, etc. which was a nice touch considering it was very chilly out. Mike also didn’t mind taking me to see the very many (but very similar) vehicles I was interested in - he was determined to make sure I got EXACTLY what I wanted. Once I found the one, he ensured we were comfortable while waiting for the financial advisor. The only downfall to my entire experience was my interaction with the financial advisor. I felt as if he was not trying to get me the best rate, just trying to get us out the door. Then, Louis Spaeth, the General Sales Manager, stepped in. He made a personal call to one of his contacts with the bank we were financing through and got us a great rate. Talk about customer service! We had such a great experience that my fiancé went back to see Mike the next day and traded in his truck for new car! We love our new vehicles - thank you!
Nov 29, 2018
Great Experience
Very friendly staff, helpful and dedicated to making sure you have a great experience. Michael Honea and Louis Spaeth were great to work with and were always able help with any questions through the process. Would highly recommend.
Nov 29, 2018
Great Dealer
This is my second new Sierra purchase from Carl Black. Lamar (my salesman) was awesome! Down to earth and very knowledgeable and patient (says a lot because I’m pretty picky). He also drove my old truck home for me so that I didn’t have to make arrangements to pick it up. That is definitely going the extra mile. I will definitely send my company to him for new company work trucks. My only complaint I have is that the financing “deals” all felt like scams. I think that is how dealers are designed so I don’t really hold it against them but I’m refinancing immediately. Also, for some reason GMC isn’t a brand option selection in this survey so I picked Chevrolet but that needs corrected.
Nov 27, 2018
Poor overall experience
Salesman was nice but inexperienced. Finance didn’t comlete paperwork timely and try to have you sign forms that aren’t necessary.. Music was loud in sales area and building ceiling is moldy and falling in. Would have walked out if I could have found the car I wanted elsewhere.
Nov 22, 2018
Excellent Service
I am a supervisor for fortune 500 company and have been in customer service for over 20 years. I have never felt comfortable and at ease during the process of purchasing my vehicle with Michael. He was informative, professional, and truly honest with us through out the process. I will purchase another vehicle and tell others of your service.
Nov 20, 2018
Disappointing experience.
Did not communicate in a manner that accurately explained every nuisance of the incentives, time incentive was available, what was is included in incentive and what was not included incentive. Not professional on that level.
Nov 15, 2018
Great customer service. Love my new car!
I was very pleased with my experience at Carl Black. Sales, service and parts were all so helpful. Quick and pleasant experience buying a new car. Definitely would recommend to friends.
Nov 12, 2018
Pleasant experience that ended up with a new SUV
I was looking for a new third row SUV. Went to Carl Black to see one type of car. Once there, bought a different one. Great experience. Friendly staff. Great selection and customer service.
Nov 09, 2018
My New AT4
As always Carl Black, Lewis, and Alex knocked it out of the park. Price is always where it needs to be but the service is second to none! This is the very reason my family drives GMC and all of them say Carl Black!
Nov 01, 2018
Great experience
The staff was very helpful with any questions I had. Definitely would come back. I would also be very likely to recommend this dealership to friends and family.
Nov 01, 2018
Got a very good deal
Troy, stephanie, and the financial services department worked hard to get me the best deal possible, thank you guys for the awesome job.i would recommend this dealership to all.
Oct 31, 2018
The experience was great!!
It was a great experience. Enjoyed the staff and the buying experience was awesome!! I will definitely let my friends as well as my family know about Carl Black GMC. Everywhere that I go, everyone loves my truck. Some of my friends are now shopping around for trucks. Lol
Oct 26, 2018
Process was quick & easy
I was able to obtain the exact vehicle I was looking for. Chris Talley was very helpful in the process. also helpful in setting up some systems in the truck.
Oct 19, 2018
Always awesome
I have never had a problem getting my car serviced or repaired. Awesome technicians and advisors. I also switched my car from a lease to a purchase during my service visit with no problems.
Oct 19, 2018
Ask for Randy Erwin!
The entire sales team was great! Randy Erwin was very knowledgeable and easy to work with. I would highly recommend Randy, Louis and the team to anyone seeking a vehicle.
Oct 17, 2018
Great Service and a great Price. I couldn't be happier.
Rajea and Louis went the extra mile to get the SUV I wanted at a great price. My wife loves her new Acadia. It was my second purchase at Carl Black and I will be back next time and hopefully work with the same great guys. Thanks
Oct 16, 2018
Satisfecho
Profesional y ayuda aunque varios Pensé en comprar o no me convence el precio y era lo que necesitaba y creó fue más rápido de lo que pensaba
Oct 12, 2018
New 2018 GMC Sierra SLT
I have purchased or leased over a dozen cars and trucks form Carl Black and have always got a fabulous deal and terrific service. Thanks Randy Erwin for all of you help.
Oct 11, 2018
Quality
One of the best car buying experiences I’ve had. I would recommend them to anyone buying new or used. The staff was very helpful and knowledgeable.
Oct 11, 2018
Very satisfied with the customer service
Everyone was very friendly and helpful in helping me find my new car, which I love! I would definitely recommend others coming to this location.
Oct 11, 2018
New Truck Sierra 1500 SLT
Experience was Perfect! Louis Spaeth GSM handled My Deal Very Professionally! Experience with Jeff Fuller in Finance was Perfect as Well! Be Sure to ask for Louis on your next Auto Purchase! Thanks as Well to GM T Scott Jordon!
Oct 07, 2018
Training
While the experience was satisfactory overall, the "detailing" crew needs training. Windshield looked like it had been swiped with a dirty sponge and left to dry. Multiple spots not cleaned at all. Looked as if the crew hurried through and gave the truck a lick and a promise as if was near time to quit for the day. Very disappointing.
Oct 03, 2018
Amazing service
Randy Irwin. Salesman of the year in my wife’s eye and mine. This guy goes above and way far above the rest. Just amazing !!
Oct 02, 2018
Everything was great !!!!
Highly recommend this dealership customer service really nice salesman Alex Garcia does really good sales really good deals really good people works with you in anything
Oct 02, 2018
New car purchase can be painless!
My wife needed to update her daily driver, I called Chris Talley, the salesman who sold me a new GMC Sierra several months ago and relayed our wishes for a new Buick Enclave. He then setup several options for us to look at. We discovered the exact vehicle we wanted wasn't in stock, but Chris was able to locate one we were satisfied with and had it delivered and prepped for our purchase two days later. All of the paper work was ready when we went to trade in our old vehicle and finalize the purchase. This was as painless and easy a new car purchase can be. We are very satisfied with our experience with Carl Black Kennesaw and the staff. We would recommend them to anyone interested in purchasing a vehicle.
Sep 27, 2018
Wonderful experience
All of the people were absolutely amazing! Everyone was friendly and open. Definitely will be back in the future for more car purchases! Awesome deals on prices and rebates!
Sep 27, 2018
Excellent customer service
Always a wonderful experience when I visit Carl Black. Been doing business with them for many many years. Service is also the best. Always very clean and all the folks are very friendly.
Sep 24, 2018
Awesome-
I was looking for a good value 2018 Buick Encore for my 16 year old daughter- we are in a smaller city and the availability is much better in ATL and CLT- after being baited and switched several times by other dealers, I contacted Carl Black (I had missed them before because they were out of the 150 mile radius of GVL, SC)- Within less than 24 hours we had an agreement and the car was waiting on us when we arrived. Great people, no games.
Sep 19, 2018
2019 HD 2500
Walked on the lot met salesperson picked out the truck I wanted bought it completely satifyed . Rode around in golf cart Drank two free bottles of water.
Sep 18, 2018
Good service and willing to work with us
The service they provided was excellent. We needed to trade in our vehicle for something else and they were willing to work with us to get us what we needed at the price we needed.
Sep 06, 2018
Yordan was awesome!
Yordan was terrific at showing us what was available and the differences and similarities between each type of vehicle. He was personable and made our experience very pleasurable.
Sep 06, 2018
Outstanding Customer Service!
Over 2 days, Yordan helped my wife and I find the new perfect vehicle. We drove several Buicks, Chevys & GMCs. He was very well versed in the features, pros and cons of every vehicle. This was the first time I was not focused on a particular vehicle that I wanted. By the third day we had decided which vehicle worked for us and purchased. As usual the process was seamless and quick. Big thanks to Louis & Frank for making it so smooth and actually fun. This is the 5th vehicle I have purchased at Carl Black in 11 years. There are many reasons the dealership has been number 1 so many times. Three of those reasons are Yordan, Frank & Louis. Thanks Guys!
Aug 30, 2018
Painless
Keith Harris is very knowledgeable and helpful in explain about the vehicle features and setting up the blue tooth for my phones and setting up the OnStar and WiFi hotspot
Aug 27, 2018
Well taken care of!
Even though this is the second new car we bought from here, and the second time we had to come to the dealership twice because we couldn’t come to an agreement the first time.... we live an hour and a half away, so this was a pain! That being said.... we made a deal and when I showed up with a check for what we agreed on there was a misunderstanding and they still made good on the deal. So over all we are very happy with the service here as usual!
Aug 24, 2018
If you need a car, see Ronje at Carl Black in Kennesaw
Ronje at Carl Black in Kennesaw was awesome! He listened to our needs, was personable, and found the right car for us. We went with the intent to look for a bit and then head to another dealership, but Ronje found the car we wanted at a price we could afford.
Aug 22, 2018
Dealer review
Had a great experience buying a 2019 Colorado, will return when I am ready to buy another in the future. Great customer service from all that helped.
Aug 20, 2018
nice people good to work with not pushy good deals
I bought a new truck with carl black in 1997 .good people to deal with. good service over the years. Bought a 2017 GMC Sierra 08-15- 2018. happy with the deal. Friendly personnel in all the dept.
Aug 09, 2018
The place to go for a GMC vehicle
The salesman, Randy Erwin, was outstanding. So, so many car sales reps insist on taking you on a forced march through a series of tired, manipulative, intensely annoying questions they learned at the latest “how to sell” seminar. Randy did none of that nonsense. We had a congenial, intelligent conversation about what I wanted and reached a conclusion that made us both happy. The whole dealership had a very professional, no fuss - no muss vibe. Note: I bought a GMC Yukon, not a Buick as checked below. There was no choice for GMC.
Aug 01, 2018
Great experience
Yordan was very helpful and willing to make our car buying as easy as possible he made sure the truck was ready to pick up upon our arrival
Jul 31, 2018
Fantastic service
When tin and they immediately were able to help me find what I was looking for. And had the keys the same day. Just a great overall experience and would definitely recommend Randy at Carl black for all your truck/vehicle needs.
Jul 31, 2018
Outstanding as always.
Carl black employees always go out of their way to exceed our family’s expectstions. Have been a customer for over 10 years and will continue to be for many more years.
Jul 25, 2018
Best car purchase ever
Treated fairly and great experience - will buy again and send referrals. Louis and Keith did an outstanding job! They truly went over and above in making this deal work.
Jul 17, 2018
Wonderful!
Rajea Forest was the young man who waited on us, he was nice, friendly, and very helpful. I new what I wanted when I got there, my husband met Rajea, while I started to look, soon they stoped me, and took me to where my car waited for me. We took a test drive and I was sold, we made a deal . I got a good deal on my trade in, and two days later I took my new on a trip to see my daughter and family! Louis Spaeth was very nice and helped Rajea put our deal together.
Jul 13, 2018
Excellent experience!!!
Simple, honest, efficient. My salesman Yordan didn’t pressure me and helped me find the truck that I liked and fit my budget. He was friendly and relaxed. The purchase process was simple and quick. Throughout the process, I never felted pressured or deceived. In the past, I hated shopping for a new car. But shopping at Carl Black changed my mind. I won’t go anywhere else to buy cars in the future.
Jul 12, 2018
Had a great experience
Have not used service yet. We like the new truck so far. We will be back at the delarship within 7 days to see yordan
Jul 07, 2018
In and Out Very Professional
The crew and Sapphire at Carl Black was professional, attentive and had me in and out. I will definitely use them for years to come!
Jul 06, 2018
Straightforward buying experience
I recently purchased a vehicle from Carl Black Kennesaw. The negotiations and customer service were straight forward and easily understandable. The dealership worked with me to finalize the pricing and financing terms in a way that met my needs.
Jul 04, 2018
It started out great...
The sales guy Alex was amazing. He did a great job and very knowledgeable about the suburban we purchased. Once his part was done, it took entirely too long to get out of there. We got there at 4:30, test drove within 10 minutes and decided to buy it by 5:15. We did not leave the dealership in our new car until after 8pm. The finance part took 3 hours and it was very frustrating as there was hardly anyone there. The finance guy was nice but he was rude to my husband when we told him we didn’t need any extra warranties because my husband is a master mechanic. And the finance guy laughed at him and said, “not for these cars” well actually he builds chevy’s in our garage and has been trained at several dealerships. I am an insurance agent and told them I don’t need gal insurance, yet they kept pushing and saying we did need it. Then he called the sales manager in to tell us that we did need it. I do not appreciate being laughed at and treated like I don’t know what I want or not want. I have purchased 5 cars in the past decade and I’ve never been treated like this before. If I didn’t love the car, I would have walked out. I had already agreed to a sales price and a trade in price for my car- I was a paying customer and they were too pushy about extended warranty and gap insurance. I’m no idiot either. None of the negative reviews reflect the sales man Alex Mizelle as he really was the best part of the experience and the sole purpose we bought the car.
Jun 29, 2018
Awesome very helpful
They were wonderful in helping me find the exact car I was looking for. Their goal was not to sell but to make sure I was absolutely satisfied. Which I was!!!! I would recommend them to everyone!
Jun 28, 2018
New car buy
Always have great service out of Randy Erwin at Carl Black GMC. Randy is a straight shooter and works to get me a great deal.
Jun 27, 2018
Purchase of 2018 Sierra 2500 HDHad a great experience workin
Purchase of 2018 Sierra 2500 HD Had a great experience working with Rajea. I had a very specific truck that I wanted and cons of their large inventory I was able to find exactly what I wanted. I’m very pleased with my choice.
Jun 27, 2018
Final purchase from Carl Black
Turned down an offer at another dealership because of a promise to beat their deal. Got to Carl Black and what was promised by a salesman was not met which costed me money. After agreeing to a price that still wasn’t beating the previous dealership I had went to I asked for window tint as visors seeing as how they were on the truck I was trading in and the salesman told my self and my wife behind my back tha I needed to quit reading blogs on how to purchase vehicles and continued to get an attitude with my wife and I. After getting into the finance office I was under the assumption that the price was $49,120.00 because that’s what the salesman that I was dealing with sent me in a text only to find out that it had been raised to $49,500.00 after asking for the window tint. The sales man came into the finance office and got into a confrontation in front of the finance guy with me. These vehicles were purchased from Carl black after the horrible salesmanship but will also be or last as well as making all this know to friends and family. The salesman are too young and know little about professionalism.
Jun 20, 2018
Gave me a deal I was comfortable with
The staff were great and worked very hard to get me to where I felt comfortable with the monthly payment. My salesperson was Austin Starking and for he was very accommodating. He was very knowledgeable and if he wasn’t sure of an answer he doubled check to make sure I was not misled in any way. I came back with a very small issue with my truck and he is working with me to resolve it.
Jun 10, 2018
Great experience!
Another great experience. Friends and family have purchased or leased over 25 vehicles since 1991. Thank you!! Enjoyed working with Keith and Louis. Will be back next year for trade on Buick Envision.
Jun 09, 2018
Be thorough in your evaluation.
I have rated this dealership a three star due to some disappointing findings after the buying process.. 1. Financials of the purchase for my vehicle weren’t fully explained to me......case in point I was led to believe this was a brand new car....... not a program car with approximately 4500 miles on speedometer. 2. Inadequately described features of vehicle and etc.
Jun 08, 2018
Great Service
We went in to look at a truck we saw from the road, just to see the price since there had been a lot of after market stuff done to it. We were greeted by our salesman and we discussed what we were looking for and, after seeing price told him it was beyond our range. We walked the lot to see the other inventory and decided to leave. Martin told us if we liked the truck he could go talk to the manager about pricing to see if there was the possibility of getting it inside our budget. Martin was able to work out a great deal for us with haggling or pressure! We went home with plans to come back the next day; Martin worked to have the paperwork started and the truck cleaned up for us when we got there!
Jun 08, 2018
Service Center has been very Professional
Carl Black is easy to deal with and schedule appointments with. They offer quick turn around on repairs and service. I have been very pleased with them over the last decade.
Jun 08, 2018
Great Experience and Deals
Carl Black has treated us right for years. So much so that we have bought 5 cars from them over the last couple of years for the whole family. They are very professional and easy to deal with
Michael Zimmerman
Management
Nov 07, 2019
Always a great experience
I’ve never had anything but positive experiences with Carl Black, Alex was beyond helpful. He made the whole process a smooth as possible. Would definitely recommend.
Oct 30, 2019
Great experience
Our sales person Randy was fantastic, he worked with us on pricing and answered all of our questions about the vehicle. Randy went above and beyond and made car buying a great experience.
Oct 23, 2019
Used truck. Easy deal!
Very quick and responsive. Sales team was a pleasure to deal with and the prices are very fair. Hard to find a place to buy a vehicle and be comfortable. You don’t have to worry about getting railroaded by a typical car salesman. 10/10 experience!
Oct 17, 2019
New car purchase
Justin did an awesome job as sales associate! He negotiated on behalf of the customer in a very effective way. Great job to the overall team!
Oct 16, 2019
Awesome
I came up to the dealership and Kyle was amazing! This dealership is by far one of the best I’ve been too. I would highly recommend stopping by if you are getting a used car, they have a great selection and quality cars. I felt very welcomed and informed about everything on my used vehicle.
Oct 09, 2019
Buying review
Great pricing and quick response. The sales manager responded quickly to a chat with the dealer and helped with the final pricing request to finalize the deal
Oct 09, 2019
Justin Brown was so connected to my needs for a used car.
Best experience! Justin Brown found an excellent deal on an SUV. One that was just traded in but not on the lot yet. This car was loaded! Best Customer Care I could only dream about was at Carl Black GMC. I received a follow-up call from Justin that night to see if I was happy. YES, Justin, I am happy. Thank you! Charlotte S.
Oct 02, 2019
Great service! Wonderful experience!
We were looking for a vehicle for our 16-year old daughter and had a received an email from the dealership about some 2019's they were wanting to move to make room for the 2020 models. This was the second Buick we have purchased from this dealership. I called to schedule a test drive for my daughter, but my husband couldn't go with us. They let us take the car home and drive it for a couple of days to see how my daughter would like it and so my husband could check it out. I called to let them know we would be back in to buy it. I did a preliminary credit app online, and the process, once we got to the dealership went smoothly and very quickly. We received a competitive interest rate from one of their finance companies, and it wasn't long before we were driving off the lot with my daughter's new Encore! They couldn't have made it any easier or more pleasant. No high pressure sales tactics either. It was truly a great customer service experience!!
Oct 02, 2019
Amazing!
A great place! Alex did everything to get me the best deal and he was very patient with me! I would definitely and already have recommended this place to my friends and family and anyone I hear that is getting a car. i know I’ll be back if my car needs any work.
Sep 25, 2019
Long but worth it
My experience was good but a little hassle at first but they got the deal done and I was satisfied. I would buy my next truck from them
Aug 19, 2019
Terrain
On my trip to Carl black as a former sales rep there. I was very familiar with the process and such when it came to purchasing a car. However the sales guy was very friendly and helpful did a very good overview and walk through of the vehicle and did a great job moving the process along quickly.
Aug 14, 2019
Greatest car buying experience ever!!
THANK YOU!! Dealing with Frank Madonna made my purchase easy and seamless. He was very knowledgeable and professional regarding details about the vehicle, price, paperwork, and finance. The staff did an excellent job of cleaning, detailing, and servicing the vehicle. Again, the greatest car buying experience ever. I am recommending Carl Black to friends, family, and neighbors.
Jul 12, 2019
Great experience
Had problem with lease and this dealership straighten everything out for me. I purchased my car and am very happy. They found me a great rate for financing. What had me almost in tears when I came in was solved and I was treated like the most important person who had ever walked through their doors.
Jul 05, 2019
Excellent Salesperson
First there was a lot of vehicles to choose from on the lot, Quinton was so knowledgeable about the vehicles and the different options. Was eager to show us anything we wanted to look at without pushing any one vehicle and encouraged us to decide on the one that best fit our needs. Followed up with us a few days later to make sure we were okay and if we had any questions.
Jul 02, 2019
Pleasurable.
Pleasurable is a word normally not associated with buy a car a dealer, I have to say that was my experience with Peter at Carl Black.
Jun 29, 2019
Great experience
We have used Carl Black for both of our vehicle purchases. Very friendly staff, plenty of options and overall great experience! We will be repeat customers
Jun 26, 2019
A truck purchase
Excellent service! William and Sapphire went out of their way to help and make the purchase as easy as possible. I appreciated their promptness in securing the vehicle from another location.
Jun 26, 2019
Purchase of leased car
Sapphire did a great job of customer service. She had us take autos home for inspection and that was very helpful. Also, she set up the purchase with Frank in finance.
Jun 14, 2019
Great
Was the quickest ever from start to finish. I bought a 2019 Terrain. Favorite car to fate. Would recommend dealership and Sapphire and the whole team
May 30, 2019
Alex Garcia is the best. Straight up; no haggling
I normally hate buying new vehicles because the deal is always back and forth with the sales manager. Not so with Alex. Best deal right out of the box. I was surprised.
May 30, 2019
Amazing service!
Get with Alex, he's the man! He was very friendly and superefficient. I would definitely recommend doing business with him again and the price was dead on!
Apr 17, 2019
Very pleasant experience
I have leased one and purchased one vehicle from Carl Black and have had wonderful experiences both times. I did my research before I went in, knew exactly what I wanted and was in and out in less than 2 hours! They were wonderful to work with and will definitely go back for my next vehicle in the future!
Mar 28, 2019
Excellent customer service.
Alex Garcia and Jeff in the financial department are my go to people every time I purchase/lease a vehicle. I have used Carl Black as my dealership for over 20 years!
Mar 23, 2019
Very friendly dealership
I have a very good deal. when I took the truck home . I took a closer look I find out I need two Front tires 🤔
Mar 04, 2019
Great customer service
Will did a fantastic job! Walked us thru everything. Helped us get a great deal for my new 2019 GMC Acadia , very satisfied with my purchase
Feb 28, 2019
Great Experience!
Drove from Cleveland TN b/c of the better selection of trucks. Greeted right away by Sapphire. She gave us space and time to look around, but was close enough so we didnt have to look for her when we had questions. I had to leave the truck overnight so service dept. could install step bars. I was very pleased when she called to let me know the status of the install since we were driving so far. She called again when the truck was ready for me to pickup. That level of customer service is why this was my 2nd truck I've bought from Carl Black, and why I will come back again in the future.
Feb 25, 2019
Poor Customer Servce
Bought a used truck from Carl Black GMC. Was disappointed that the dealership did not at least top the fuel off as most dealerships do as a courtesy to the customer. Truck was also missing a key to the back tonneau cover and dealer would not even look into finding a replacement key for me. I needed up ordering the key my self. This was disappointed as I bought a truck with an important part missing.
Feb 17, 2019
Pickup Shuffle
Our salesman, Alex, went above and beyond in helping us. He not only went and got the first truck from a different lot, he brought two others over after the wife changed her mind (twice). He is your go to guy!!
Feb 12, 2019
Great dealership!
Wonderful experience buying my new GMC Denali from Carl Black! I got a great vehicle at a no-hassle great price! What more could you want? I recommend them highly and will never buy my trucks anywhere else!
Feb 08, 2019
The best in GA
My wife and I were looking for a used SUV and we were able to find one. Talk to a awesome sales person named Alex and he went out of his way to see to it that we get something to meet our need for now from the finance manager to servicing the vehicle everything went well we appreciate this dealership this is my second purchase from Carl Black.
Feb 03, 2019
Very very good
Bc they help u out as much as they can great people. ALEX GARCIA. I will sen others to them bc they are the best.
Jan 30, 2019
Buying A Car
Our sales person,Alex Mizell,was excellent to work with. He spent ample time to show us how everything worked on the car. It was all new to us. We would be happy to recommend him to our friends and family as a very thorough salesman.
Jan 25, 2019
Great help with pre-owned truck
Sean wuckly determined my preferences, and then walked me straight to the perfect buy for me. The team jumped n to action to comlete the dal and the process. I felt lke I was treated as well as the folks shopping for new vehicles. Stopped to just “ look around”, but left with a great truck. No pressure, just solid cstomer service!
Jan 25, 2019
Excellent
Excellent customer service every time I walk into this location! I definitely recommend shopping here! Our sales consultant Alex Garcia, helped us choose our family vehicle! And I love it!
Jan 17, 2019
Buy a new truck
Eric helped us through the whole process from first meeting to leaving with the new truck. No high pressure sales, just answered questions as needed.
Jan 16, 2019
easy peezie.
No pressure dealership. No BS. I stopped to look at vehicle. Made an offer, unaccepted. They contacted me again and through realistic negotiation we were able to make a deal. Chris Talley was a perfect salesman. No pressure, easy deal. I bought their used vehicle with No buyers remorse! Thank You Carl Black!
Jan 10, 2019
Amazing
Amazing experience, the sales team along with the finance was extremely helpful. Very quick and thorough. Walked me through it step by step. Couldn’t ask for better service. Would recommend this dealership and sales people as well as manger
Jan 04, 2019
Great experience again
This dealership has the best service, selection, and pricing. Randy Erwin always goes above and beyond his duty to make sure that I am satisfied!
Jan 03, 2019
Overview
I always in joy visiting Alex, but anytime I want to buy it takes forever and coffee and water is great but not enough., when it takes 6 plus hours. How about something to eat???
Jan 03, 2019
Love Carl Black!!
I bought my first car here recently. After going to several other dealerships and having the most exhausting experience, the Carl Black family helped me find the perfect car! They made the process exciting for me and gave me everything I could ask for, even when I was just buying a used car. I would definitely recommend Carl Black, & Austin Starling particularly, to everyone I know!
Jan 02, 2019
New purchase
Alex was great, all of my family has worked with him and it’s very nice to have someone we can trust with that kind of purchase. Thanks Alex.
Jan 01, 2019
Easy car buying
We worked with Alex Garcia, this is the 3rd car I purchase at this dealership but our first time interacting with him. He is very informative in a non pushy way which allowed us to make the correct choice in peace. I traded in my Chevy Cruize and walked out with a beautiful Yukon Denali XL. I will recommend to our family and friends.
Dec 31, 2018
Great service!
I bought a new car not too long ago at Carl Black in Kennesaw. I had an idea of what I wanted with a price that I could manage. Lamar helped me find the car that I wanted in a price range that was manageable! I would recommend family and friends to go there!
Dec 31, 2018
Such amazing people
Alex Garcia was such a great help! He took care of us and provided us with really good information and help us choose such a good truck
Dec 28, 2018
GMC Terrain 2019
Martin and Michael were so helpful and amazing! They made the process so comfortable. I would recommend Carl Black to all of my family and friends!
Dec 19, 2018
Great experience
The salesman and the finance manager were great. Pleasurable experience. 4th vehicle purchased here. They went out of their way to make this a very good deal.
Dec 19, 2018
Was a great experiance.
Was a great experiance. I enjoy my truck very much. I got exactly what I wanted for a good price. Everyone was very friendly and helpful.
Dec 17, 2018
Empty Promises
This is my second truck I’ve bought from Carl black of Kennesaw. I had two requests when I bought my new 2018 Denali 1500, which was to replace the chrome handles with OEM white handles and the chrome wheel inserts with black inserts. 2 weeks after purchasing it I’ve still not had my handles or inserts. When I asked Alex (my salesman) about them he told me he wouldn’t be able to get the handles in white to match my truck and that the black inserts are on back order. But he recommended that I go on eBay and purchase the inserts myself. I can’t believe that this is being brushed to the side and that someone said they would do something and gave their word, only to back out after the deal was made. But I’ve learned this is just a typical sales strategy of Carl Black of Kennesaw. I will not buy another vehicle from here and I will encourage others to go elsewhere after my experience. Poor customer service all around guys. Don’t make promises that you can’t keep.
Dec 14, 2018
Purchase of Sierra Pickup Truck
Just like us, Mason Russell lives the promise of Philippians 4:13. Mason demonstrated his commitment by completing the best deal for everyone. Thank you Mason!
Dec 12, 2018
New SUV
Keith was excellent to deal with. Very knowledgeable, not pushy and answered all of our questions. Very positive experience. Other dealerships talked about how good they were but Carl Black delivered.
Dec 05, 2018
Good service
Exelent personal good prices and exelent service 100 % recomended great experience in my new car bay good location detailing deparment do exelent job is real a best choice
Dec 04, 2018
Truck buying event
Mason Russell was a joy to work with. He presented the vehicle and explained many of the features. He was never pushy and was willing to work with me to come up with an offer that we both could live with. He did everything he said he would do and worked to earn my business. I am recommending him to some of my friends.
Dec 03, 2018
President, Owner
Always a great job in providing my company with over 25 vehicles in the last few years! I would recommend highly! Very Dependable and great service center!
Dec 03, 2018
No hassle purchase
The entire purchase process was smooth and hassle free. The price was competitive, fair without haggling. The delivery process was smooth. The vehicle was clean and ready when i came to pick it up. The vehicle features were pointed out and explained to me.
Dec 01, 2018
Great.
Great. I've worked with Troy before and was pleased by the professionalism without sales tricks. I specifically decided to come back to this dealer though because of my service advisor, Andre Grammer.
Nov 29, 2018
Standard of Excellence
This is the third vehicle I've purchased from them. Great customer service and attentiveness from the jump. From sales to service, these guys are on it.
Nov 28, 2018
Buying a car from this dealership was a pleasant experience.
Buying a car from this dealership was a pleasant experience. The customer service was good, as well as the price of the car. I would recommend this dealership to others.
Nov 23, 2018
New truck purchase
The price is what got me in the door first. Sapphire was great, she is the reason we ultimately decided to make the purchase!AWESOME!
Nov 21, 2018
Great job
I gave five stars because I called about a truck which the salesman said was sold. I just didnt believe him. So I came in for a look. Well, I found what I wanted but I didnt use the salesman that I talked to. So I asked a manager and he said let's make a deal. The total process on a Friday night took two hours which I was very happy with. Walked out with my Z71 4x4 Sierra at a very good price
Nov 20, 2018
Great place, great people!
Carl Black is a relaxed and casual environment with a very knowledgeable and attentive sales staff. There was no overwhelming pressure to make a purchase which made it so much easier to focus on the vehicle and the different options and features offered. We highly recommend this dealership and will definitely consider using them again for any future vehicle needs.
Nov 12, 2018
Purchasing a truck
Great customer service and sales. Quick with process of buying a truck attention to customer concerns. Excellent representative for sales associate for dealership Carl Black of Kennesaw.
Nov 09, 2018
Great Experience!
We had a great experience from the time we walked through the door until we drove out of the parking lot in our new truck! Highly recommended!
Nov 08, 2018
Great
Very helpful in finding the right truck for my needs , searched the whole dealer til we found the truck I wanted , had good service for as busy as they were
Nov 08, 2018
Quick and easy
Sapphire was great to work with! Super nice and easy to get along with. I wasn’t planning on buying while I was there but walked away with a good deal.
Nov 03, 2018
New Canyon Denali
Great service. No pressure. Friendly sales team. Your survey only gives me the choice of Chevy or Buick for the brand of vehicle. You sold me a GMC but it’s not a choice in the drop down
Nov 02, 2018
Good deals and Eric was outstanding
Good customer service great deals wry knowledgeable sales team great cars and trucks cheap prices they were Able to get me the right financing I would highly recommend them
Nov 02, 2018
Great Dealership
Awesome experience. I purchased a new vehicle there in 2015 as well and it was a great experience too. I highly recommend this dealership and will be sending other folks there as well. Thanks again.
Nov 02, 2018
Great customer services
Mason did a great job . He was very patient to help "OnStar" and very knowledgeable about the vehicles. I will definitely refer to my friends.
Nov 01, 2018
Worth the drive
Fun place to by a truck they were have there Halloween party went all out we will be doing business with Alex Garcia again he knows his stuff!
Oct 31, 2018
Acadia purchase was smooth and easy
Good experience Alex was easy to work with and worked hard to get what we wanted. He explained everything and is still working to get us out floor mats that were not in stock
Oct 29, 2018
Perfect.
Alex Garcia does a great job of giving you options and negotiating a fair price. This is the second new car he has sold to us in the last three months. The first was totalled in an accident (other driver's fault) three days after purchase. He was able to get us in an almost identical car.
Oct 19, 2018
Tulley was very friendly and helpful.
My salesman was very helpful. Good selection of vehicles. Custmer services is good. Had couple issues with trade said they will get them handled for me. This is a good thing.
Oct 12, 2018
very good customer service
always very nice people, best place to buy a vehicle, very good deals in vehicles. 100% profesional people, they are always thier to see if you need help with something.
Oct 02, 2018
great
I Went in for service of my 2015 Sierra slt with computer issues and ended up purchasing a new 2018 Sierra SLT from Alex and micheal
Oct 01, 2018
2018 GMC
Disappointed that we Have NOT received our GM Rewards points for this purchase. It's been 2 weeks since we completed this purchase. Maybe today.
Sep 27, 2018
Best Experience Ever!!
Our new car buying experience was great! Our sake man, Blaine, was courteous, patient, and informative and took the time needed to complete our transaction!
Sep 12, 2018
Overall Experience
No pressure sales staff that listen to our wants for a new vehicle. Friendly helpful staff in all areas of the dealership. Blane our salesman was great at helping us find the perfect vehicle that fit our budget.
Sep 12, 2018
Awesome
It was great, Alex is a friend of mine and he gave me a great deal. Carl black has a awesome atmosphere and I recommend to everyone.
Sep 10, 2018
Love our Yukon
Quintin was amazing all around. We absolutely love our new Yukon. The experience was above and beyond any other vehicle purchase I have made. Thank you!
Sep 06, 2018
Great experiencing purchasing a car after 18 years.
Great experience purchasing a car after 18 years. I was immediately greeted by Martin on the lot, he answered all my questions, and I never felt pressured. He helped me work with Mike to negotiate the final contract along with my trade-in value. So far, have been very happy with the level of service from this dealership and I am enjoying the car.
Sep 04, 2018
My husbands New Truck!
My husband and I took my Terrain in for its service check up, and while we were waiting we walked around and looked at new and used trucks. With the help of Mr. Garcia we found the perfect truck for my husband. Mr. Garcia went above and beyond for us and we will recommend many friends and family to visit him.
Aug 30, 2018
Could have been better
Did not review financing options before paperwork or get my downpayment ahead of time before papers. Said would give $500 for trade in and paperwork came back $250. Does not feel honest and open.
Aug 30, 2018
Outstanding, quick and painless
Stopped in just to test drive a few different trucks for a good comparison when we were ready to purchase something. We met Austin outside and he completely went out of his way to make sure we had a chance to look at everything we wanted and test drive anything on the lot. There was never any pressure to look at something we weren't interested in and Austin had a very good knowledge of the vehicles we looked at. Austin's professionalism and service is the reason we stopped looking and decided to purchase a vehicle that day. His no hassle, no pressure attitude and his effort to go out of his way for people will take him far and has put us on the Carl Black bandwagon. The dealership as a whole did a great job making our purchase comfortable, effortless, timely and a overall pleasure. Purchasing a vehicle should always be this easy! The manager gets 5 stars due to Austin's work ethic but we never did meet any managers which was a little bit of a surprise.
Aug 24, 2018
Amazing and easy
I gave five stars because Zerric the salesman helping me did an amazing job! He was very friendly and informative and made buying my first new car a breeze! I will definitely be going back to Carl black for future purchases and recommending zerric and Carl black to friends and family!
Aug 23, 2018
Great group of people and great trucks!
I came to gmc very interested in a 2016 sierra i saw online. They were gonna let me take it home for 3days to test drive it! But i only needed one day to make my decision to buy. The crew cut me a good deal and were very personable. Highly recommend this location. Be sure to see Mason!
Aug 19, 2018
Good service
Fue un enselente serbisio mejusto fue muy serbisial lo reconmendaria para que fueran ay a conprar su carro y les doy 10 puntos thank x todo
Aug 18, 2018
Great
Had the truck. Wide selection of new trucks . Very good sale man. When I buy another car it will be form here. John laracco thanks for the help
Aug 09, 2018
Great car buying experience
My experience there was great the salesman Yordan was extremely helpful and made us feel very comfortable he showed us w lot of choices and didn’t rush us we enjoyed buying a truck from him
Aug 08, 2018
Good negotiation for both sides. Your folks were very helpfu
Great. To wo work with your folks... see above “Title of review where I stayed the negations were open and fair to both sides. Thanks
Aug 02, 2018
I got excelent servise from Alex
i got excelent service from Alex Garcia. They worked to get me the best deal on my new truck. They listened to what i was wanting
Jul 25, 2018
Best car purchase ever
Treated fairly and great experience - will buy again and send referrals. Louis and Keith did an outstanding job! They truly went over and above in making this deal work.
Jul 20, 2018
Awesome!
I came in for service and found a vehicle I wanted and bought it that morning. I traded in a Buick and bought a GMC.
Jul 19, 2018
They take care of you
Paid off my other veh and I keep it they gave me several discounts got me financing that I could deal with It was a good experience
Jul 18, 2018
Wonderful experience!
Wonderful experience! A++++++++++ Been using a different dealership for many years, but after our experience we will definitely be back to see Martin Ugoji at Carl Black.
Jul 18, 2018
Very professional
The staff was very friendly and professional. They made it easy for me to understand the paperwork. Over all it was a pleasant experience to shop at this dealership..
Jul 18, 2018
Great experience
They were very helpfull, they listen to my needs and help me find the vehicle that meet my requirements. Financial department was easy and no ‘pushy’ which was great!
Jul 14, 2018
Great sales service
I got a great deal on my new truck.would recondmend them to anyone looking for a new car or truck. Great price and service.
Jul 12, 2018
No pressure. Best car buying experience.
They were very courteous and worked very hard with me with the financial end of things Michael Honea was great. Would definitely recommend.Also Dwayne was great to work with.
Jul 07, 2018
excelente
great people working here especially alex garcia thanks a lot you’re the best I will recommend everyone to come at carl black and see alex
Jul 05, 2018
Great
Good experience. Friendly people. Good service overall. Easy to deal with. Fair and easy to work with on pricing and financing. Overall good experience for car buying
Jul 03, 2018
Great fast service on the purchase
We are a business who wanted a no hassle deal done over the phone. Carl Black exceeded our expectations And we did not have to go and spend hours at the dealership
Jun 29, 2018
Great group of people
10 vehicle in 12 years same place same salesman theres a reason I always come back Great bunch of guys always going the extra mile
Jun 22, 2018
Great Service
My wife and I came here knowing exactly what type of vehicle we were looking for. Our salesman was friendly, knowledgeable and outgoing to make sure we had a great experience.
Jun 21, 2018
Absolutely the Best
Our experience at Carl Black of Kennesaw was absolutely the best. Awesome place to do business!!! Excellent customer service!!! Our salesman Alex Garcia was outstanding. Everyone at Carl Black of Kennesaw was professional and extremely helpful. We had a wonderful experience.
Jun 20, 2018
Easy to find a car here and make a deal
Friendly and willing to work to find what we were looking for in a car. It’s a process to work thru but we found a great car to meet our needs
Jun 20, 2018
My review of Carl Black
Excellent customer experience from the Service department as always. Andre Grammar provides excellent service and detailed explanation of service necessary to keep your vehicle on the road. The Sales department - Sapphire and especially Lamar Yarborough provided excellent service and assistance in getting me into a new vehicle as did Frank Madonna who handled the financial part.
Jun 20, 2018
Great
Great salesman in and out real fast got what I wanted Alex Garcia Did not pressure us into buying a car would recommend this dealership see Alex Garcia
Jun 08, 2018
Great purchase experience
Came in just to look, but came away with a great deal on a Canyon over Memorial Day Weekend. The salesman, sales manager and finance manager worked with me to make this experience a pleasure and I love my new truck!
Richard Priester
Management
Oct 27, 2019
New day new truck!
Austin was the best sales associate! He listened carefully to exactly what we wanted and helped us locate the right truck at the right price. Everyone associated with the process was highly professional and supportive. Would definitely recommend this dealership.
Oct 24, 2019
We some experience purchasing my Very first Band new car
I’m definitely enjoying my 2019 Buick Encore and am very thank to this dealership for my first purchase of a Brand new car.. Thankful
Oct 21, 2019
Great car and truck buying experience.
Just purchased another new vehicle from Carl Black Chevrolet. This purchase makes number four. Wouldn’t go anywhere else. My next purchase will be from Carl Black.
Sep 25, 2019
Great Experience
Our salesman Kyle was great. Never any pressure. He answered all our questions. Helped us see and drive multiple options to figure out what was perfect for my wife and I. Cant say enough good things about Kyle. We left feeling good about our purchase.
Sep 18, 2019
Great Customer Service
All individuals involved in my vehicle purchase were professional, responsive, knowledgeable, and courteous. Overall great experience. I negotiated my sale from out of town and drove 90 minutes to the dealership to finalize it. Everyone did a great job of keeping me informed and helping me to feel comfortable with making the trip because I felt like I was getting a good deal and would have a good experience.
Sep 18, 2019
It’s always a great experience
They people here are always great. Hardworking and make things happen for their customers. Everyone is always nice and greets you with a smile. Thanks.
Sep 18, 2019
Exceptional Group
Everyone knew their jobs and made the buying experience quick and painless as possible. It was especially important to me to see an invoice the day before to answer my questions on what discounts and trade in allowances that I received.
Sep 06, 2019
from stressed to the company satisfying me
First day I went from being stressed to many in the Company going out of their way to pleasing me. I’m very head strong person and stand my ground, Many people in this Dealership went over and above to please me for three days they jump through hoops to make sure I had everything I wanted to get my truck . This really shows me that this is the Dealership I wanted to buy my truck from. I feel I got the price and payments that I want and very happy. Thank you Emmanuel for being so kind and patient and treating me like I’m someone worthy. First day I drove my truck I was able to pick up Donations for the Homeless. Love my Truck
Aug 27, 2019
Great Nob
Enjoyed the process! Great work. Emmanuel was straight forward and helped me and my wife through all our questions. I don’t like going to dealerships but Emmanuel help change my opinions of salesman.
Aug 08, 2019
Great Experience!!!
Overall great experience buying my wife a new car , I wish we could have gotten more for our trade-in,,, but everything else was great !!!
Jul 29, 2019
From window shopping To ownership!!!
Great customer service! Sales person was very patient and knowledgeable. We appreciate the level of flexibility that was provided from start to finish. Definitely worth telling family and friends about our experience!
Jul 12, 2019
Great experience
Troy Myers was a great help when it came to picking out my new Chevy he gave me a great deal l will be back