Staff
Louis Spaeth
Management
Michael Zimmerman
Management
Richard Priester
Management
Jon Ziegler
Management
Rajea Forrest
Sales Manager
Alex Garcia
Sales
Sapphire Givihan
Finance Manager
Martin Ugoji
Sales
Emmanuel Elder
Sales Professional
Frank Madonna
Finance Manager
William Bird
Sales Professional
Krystal Anderson
BDC Manager
Darren Fichter
Management
Troy Myers
Sales
Jeff Fuller
Finance Manager
Pablo Avila
Sales and Leasing Professional
Eric Packer
Sales consultant
Ken Pope
Finance Manager
Justin Brown
Sales Professional
Jo Smith
Sales Manager
David Swanson
Sales and Leasing Professional
Stephen DeCastro
Sales and Leasing Professional
Ermari Ferguson
Sales and Leasing Professional
Elijah Iniekpo
Sales and Leasing Professional
Alec Smith
Sales Consultant
Joe Shipta
Commercial/Fleet Sales Professional
Daniel Price
Commercial Sales
Christine Reynolds
Sales consultant
Dale Stine
Sales and Leasing Professional
Mike Kuhn
Sales consultant
Tori Martinez
Sales
Randy Fitch
Sales and Leasing Professional
Xenia Jones
Sales and Leasing Professional
Louis Spaeth
Management
Jan 16, 2021
Great place to buy a car and good customer support...
Great place to buy a car and good customer support because everyone you deal with is pleasant and helpful Very honest and fair pricing plus dependable service after the sale.
Jan 08, 2021
The salesperson was supposed to followup with my wife in...
The salesperson was supposed to followup with my wife in her new vehicle whicjh hadn’t happen. He stated he texted her when I advise he needed to call her but there was no text snd no followup after my call. The vehicle was not properly cleaned on delivery which was to be done later and the main reason for the call I made to contact her to schedule with her. Rating reflects follow thru process
Jan 07, 2021
Never bought a car from a dealership. They were great...
Never bought a car from a dealership. They were great never made me feel pressured and were very professional. Brett smith was the salesman and did a great job
Dec 22, 2020
Carl black Chevrolet Buick GMC is the best dealership...
Carl black Chevrolet Buick GMC is the best dealership I’ve ever been too, and I will not go anywhere else! I will highly recommend too all my friends, and I have been because they all ask where I got my 2020 Denali limited! The sales mans there are very helpful and will get u any truck you want at a great price!
Dec 21, 2020
Wes was very helpful and forthright about the truck....
Wes was very helpful and forthright about the truck. Very efficient on answering any questions I had. Finance got me a better deal than credit union offered
Michael Zimmerman
Management
Jan 19, 2021
Our sales man had great knowledge on the car we were...
Our sales man had great knowledge on the car we were looking at and made the process of purchasing easy. I definitely recommend Carl Black.
Jan 18, 2021
Angel did a wonderful job making my daughter and I feel...
Angel did a wonderful job making my daughter and I feel comfortable. Carl Black employs the best people to make the deal. Ken did a great job making sure the paperwork was understandable. I would highly recommend Carl Black for anyone looking for a new or used vehicle
Jan 08, 2021
Disappointed! Recently purchased a 2016 suburban. We were...
Disappointed! Recently purchased a 2016 suburban. We were told it had 4 wheel drive. It did not. We were given 1 key, but were told there were 2. There was not two. We called, left messages, etc. Managers did not call us back like we were told they would Did receive an email saying we bought the car so should enjoy it! We received no compensation for these lies what so ever. I have bought all my vehicles from Carl Black since moving to GA. This includes 2 Hummers and a Trail Blazer. Needless to say I will NOT be buying anymore vehicles there. Either will any of our aquantices. Very disappointed!!!!!
Jan 04, 2021
Mr.martin,Good sales person Answer all questions got to...
Mr.martin,Good sales person Answer all questions got to the point. No lies and kept his word. Good man not to many sales people out there.
Dec 31, 2020
Worst customer service experience ever, I asked a manager...
Worst customer service experience ever, I asked a manager to call me , no call , they called 10 times a day when trying to make a sale once they got my business and I asked for a call regarding and issue they won't to to me!
Richard Priester
Management
Jan 10, 2021
I went to Carl Black just to see my situation with my...
I went to Carl Black just to see my situation with my existing corolla 2019 and loan . Troy was extremely helpful and understanding of my need since the beginning. Troy called me the next they with a proposal and i got my new GMC with and excellent deal. Thank you Troy and the cark black Team.
Jan 08, 2021
The process was easy, everyone was very helpful, with...
The process was easy, everyone was very helpful, with special mention to Alex García, who explain the main features of the vehicle and answered all our questions to the point
Nov 30, 2020
Loved our experience with our salesman. Once we came to...
Loved our experience with our salesman. Once we came to an agreement, we had a long waiting period to get to finance. Would’ve preferred it to have gone quicker.
Nov 27, 2020
This was my first time purchasing a vehicle and the...
This was my first time purchasing a vehicle and the experience was great. I am very satisfied with my purchase and Pablo did a wonderful job getting me what I needed!
Nov 27, 2020
Easy as usual. I enjoyed seeing the guys again. We really...
Easy as usual. I enjoyed seeing the guys again. We really like the new Buick Encore CX. Will be back again when my other lease is up
Jon Ziegler
Management
Jan 13, 2021
Sharon, John, and Emari are great. Thank you! The buying...
Sharon, John, and Emari are great. Thank you! The buying process was simple with little pressure, but provided the guide ace needed to make for a great purchase.
Jan 12, 2021
Martin was great! Very helpful getting me into my new...
Martin was great! Very helpful getting me into my new Trax the whole process was relaxed and as easy as possible! The whole team was very professional and helpful! Thank you all!
Jan 11, 2021
Nick made the process easy and enjoyable. He found the...
Nick made the process easy and enjoyable. He found the exact car I wanted at another dealer, with all the features I needed at a great price, and picked up and detailed it for me within 24 hours. Awesome.
Jan 11, 2021
Nick and Jon worked this over the phone so that when I...
Nick and Jon worked this over the phone so that when I walked in, all I had to do was approve the vehicle and pay and sign! Amazing service.
Jan 08, 2021
Great service! Nick, as well as, all of the other...
Great service! Nick, as well as, all of the other employees who helped had excellent customer service skills. Thankful I chose Chevrolet for my car!
Rajea Forrest
Sales Manager
Jan 22, 2021
Everyone was extremely kind and helpful! Meghan was great...
Everyone was extremely kind and helpful! Meghan was great to work with... by the end, she felt like parent of the family! She was very knowledgeable about Chevrolet and the Traverse that she sold me.
Jan 01, 2021
My wife absolutely liked the car. Meagan B. was very...
My wife absolutely liked the car. Meagan B. was very friendly and attentive to what we needed. Thank you for a positive experience. Frank in finance made all the paper work a smooth transition.
Jan 01, 2021
We were very pleased of the service we received from the...
We were very pleased of the service we received from the moment we got to Carl Black to the moment we left. Thank you for a great, and easy experience with buying our Chevy Colorado, which we love so very much. Tim and Tina Musto
Dec 24, 2020
Second car we have purchased from Meagan and the forth...
Second car we have purchased from Meagan and the forth for our family with Rajea and they go above and beyond to make sure that we are completely satisfied which makes us a returning customer for years to come...
Dec 18, 2020
Carl Black provides an excellent, easy assistance in...
Carl Black provides an excellent, easy assistance in purchasing a vehicle. This is our seventh or eighth purchase from them. We had a great buying experience!
Alex Garcia
Sales
Jan 16, 2021
Great place to buy a car and good customer support...
Great place to buy a car and good customer support because everyone you deal with is pleasant and helpful Very honest and fair pricing plus dependable service after the sale.
Jan 08, 2021
The process was easy, everyone was very helpful, with...
The process was easy, everyone was very helpful, with special mention to Alex García, who explain the main features of the vehicle and answered all our questions to the point
Jan 03, 2021
I was blown away by this dealership! I walked in one...
I was blown away by this dealership! I walked in one Saturday afternoon just to get some options as my lease was ending soon. I recently moved to Georgia and was unfortunately on a budget. Alex Garcia very patiently worked with me and did everything possible to help me out. Thanks to him I was able to leave that day with a new car! I was thrilled. This was my 3rd time leasing a car and have never dealt with such nice, caring people. Ken in finance is also wonderful. I am so thankful I walked into Carl Black that day and will without a doubt refer anyone I know looking for a car over to them.
Jan 01, 2021
I gave a low rating strictly because of salesman Alex...
I gave a low rating strictly because of salesman Alex Garcia and follow up calls. Didn’t spend anytime going over how anything in the vehicle actually worked which was fine—we could figure that out. Service/check engine light came on 2 miles from the dealership. He told some story about how that happens and would follow up with me the next day. Had to call him back and his solution was to drive it 120 miles back down there. Suggested it should be put on a flat bed and sent back. He said no way they could do that so I should contact one of my friends at a dealership here. After stating I didn’t have any connections he said he would call and see what he could do. Vehicle finally ended up at Integrity who said they were unaware regarding the vehicle or any contact from Carl Black dealership regarding the vehicle. Integrity did a great job and took care of the problem and I never heard from Mr. Garcia again.
Dec 10, 2020
Excelent customer service I will refer all my friends to...
Excelent customer service I will refer all my friends to this dealership they were very friendly and helpful in helping me find what I was looking for
Sapphire Givihan
Finance Manager
Jan 19, 2021
Our sales man had great knowledge on the car we were...
Our sales man had great knowledge on the car we were looking at and made the process of purchasing easy. I definitely recommend Carl Black.
Jan 18, 2021
Stephen and Sapphire made my entire experience a great...
Stephen and Sapphire made my entire experience a great one. Stephen brought the car to me and Sapphire worked magic with the financing. I appreciate how easy they made the process and the pace of mind that came with it. Highly recommend. Tell Stephen that Melissa sent you.
Jan 16, 2021
Great place to buy a car and good customer support...
Great place to buy a car and good customer support because everyone you deal with is pleasant and helpful Very honest and fair pricing plus dependable service after the sale.
Jan 11, 2021
Nick and Jon worked this over the phone so that when I...
Nick and Jon worked this over the phone so that when I walked in, all I had to do was approve the vehicle and pay and sign! Amazing service.
Jan 10, 2021
I went to Carl Black just to see my situation with my...
I went to Carl Black just to see my situation with my existing corolla 2019 and loan . Troy was extremely helpful and understanding of my need since the beginning. Troy called me the next they with a proposal and i got my new GMC with and excellent deal. Thank you Troy and the cark black Team.
Martin Ugoji
Sales
Jan 12, 2021
Martin was great! Very helpful getting me into my new...
Martin was great! Very helpful getting me into my new Trax the whole process was relaxed and as easy as possible! The whole team was very professional and helpful! Thank you all!
Jan 11, 2021
Nick and Jon worked this over the phone so that when I...
Nick and Jon worked this over the phone so that when I walked in, all I had to do was approve the vehicle and pay and sign! Amazing service.
Jan 04, 2021
Mr.martin,Good sales person Answer all questions got to...
Mr.martin,Good sales person Answer all questions got to the point. No lies and kept his word. Good man not to many sales people out there.
Dec 09, 2020
Martin was always very pleasant and courteous. Was very...
Martin was always very pleasant and courteous. Was very knowledgeable when ask specific questions.I would recommend Carl Black and Martin to my friends and family!
Dec 03, 2020
Experience was smooth and quick as I knew what I wanted...
Experience was smooth and quick as I knew what I wanted to purchase. Even the wait to get the battery charged happened rather quickly. Martin was great!
Emmanuel Elder
Sales Professional
Dec 18, 2020
Carl Black provides an excellent, easy assistance in...
Carl Black provides an excellent, easy assistance in purchasing a vehicle. This is our seventh or eighth purchase from them. We had a great buying experience!
Dec 16, 2020
Ermari was above and beyond one of the best salesman I...
Ermari was above and beyond one of the best salesman I have in years. He is very knowledgeable and went out of his way to help me with loaner cars until my truck came in. I ended up after three weeks of waiting on my new truck not the fault of Carl Black purchasing a new truck elsewhere. I felt bad after all that he had done to help me and I will return to Carl Black again soon.
Nov 29, 2020
Needed a car, paid a little more than expected but the...
Needed a car, paid a little more than expected but the value was worth it. Very satisfied. Love the car and will continue with Carl Black in the future.
Nov 19, 2020
The experience was very good. Ermari was professional,...
The experience was very good. Ermari was professional, patient and very knowledgeable. He is the reason we bought the traverse. He is an asset to your group. Thank you Emari. Saphire did a great job in getting everything done quickly.
Oct 21, 2020
Great experience all together! Thank you all! I will be...
Great experience all together! Thank you all! I will be returning if I ever need another car. Looking forward to working with you all again in the future if need be!
Frank Madonna
Finance Manager
Jan 13, 2021
Sharon, John, and Emari are great. Thank you! The buying...
Sharon, John, and Emari are great. Thank you! The buying process was simple with little pressure, but provided the guide ace needed to make for a great purchase.
Jan 07, 2021
Never bought a car from a dealership. They were great...
Never bought a car from a dealership. They were great never made me feel pressured and were very professional. Brett smith was the salesman and did a great job
Jan 01, 2021
My wife absolutely liked the car. Meagan B. was very...
My wife absolutely liked the car. Meagan B. was very friendly and attentive to what we needed. Thank you for a positive experience. Frank in finance made all the paper work a smooth transition.
Dec 09, 2020
Had some difficulty, but Alex Garcia worked it all out....
Had some difficulty, but Alex Garcia worked it all out. He is an excellent sales person who cares about his customers. He wants his customers to be happy and has a wonderful personality. He tells you that if you have any problems or need help to call him. Would certainly use him again. Also, Frank Madonna is a great person to.in the finance department. Very friendly. Would want to use him again. He also said call him if we have any questions. Jason Ellis is the best in the Service Dept. Could not get any better than Jason.
Dec 09, 2020
Everyone was very nice. Meagan was the best she took very...
Everyone was very nice. Meagan was the best she took very good care of us. Made us feel like family. Will be coming back if I need a new vehicle again
William Bird
Sales Professional
Dec 31, 2020
Worst customer service experience ever, I asked a manager...
Worst customer service experience ever, I asked a manager to call me , no call , they called 10 times a day when trying to make a sale once they got my business and I asked for a call regarding and issue they won't to to me!
Dec 18, 2020
Will Bird and the sales team were very accommodating and...
Will Bird and the sales team were very accommodating and helpful in the entire process. The entire experience was very satisfying. I'm a CPA and understand service and its value and will be recommending Carl Black to friends and clients.
Nov 11, 2020
This is the second car I have purchased from Carl Black...
This is the second car I have purchased from Carl Black both times it has been a great experience. A very friendly courteous staff. No pressure sales team that got me the car I wanted!
Nov 03, 2020
The process was transparent and a pleasure from the...
The process was transparent and a pleasure from the start. They were very accommodating of our special needs and provided all the information that we requested. We have been shopping with them on and off for over 5 years and they exhibited the utmost patience and treated us like we were buying a fleet of Chevy's.
Oct 31, 2020
Well I can say the dealership lived up to their...
Well I can say the dealership lived up to their reputation about being good folk to deal with. After my wife's car was totaled in an accident we had to have a new one, she was not sure what she wanted but she liked the Equinox, so we went down on Saturday to just look at talk and they did all they could do to help is get the one she really had her heart set on. They whole experience was just great and will shop there again in the future.
Krystal Anderson
BDC Manager
Dec 22, 2020
Carl black Chevrolet Buick GMC is the best dealership...
Carl black Chevrolet Buick GMC is the best dealership I’ve ever been too, and I will not go anywhere else! I will highly recommend too all my friends, and I have been because they all ask where I got my 2020 Denali limited! The sales mans there are very helpful and will get u any truck you want at a great price!
Oct 31, 2020
Well I can say the dealership lived up to their...
Well I can say the dealership lived up to their reputation about being good folk to deal with. After my wife's car was totaled in an accident we had to have a new one, she was not sure what she wanted but she liked the Equinox, so we went down on Saturday to just look at talk and they did all they could do to help is get the one she really had her heart set on. They whole experience was just great and will shop there again in the future.
Oct 22, 2020
Everyone I came into contact with made me feel at home...
Everyone I came into contact with made me feel at home (even during a pandemic). I made my wishes very clear at the onset of our meeting and everyone met my expectations.
Sep 30, 2020
Ok slow overall took way too long and first price was not...
Ok slow overall took way too long and first price was not in the realm of what i wanted to spend and felt unhappy overall
Sep 16, 2020
Quick and easy. Didn’t spend long at dealership. We have...
Quick and easy. Didn’t spend long at dealership. We have bought 17 vehicles in 28 years and wouldn’t go anywhere else. Excellent and friendly service. Very professional!
Darren Fichter
Management
Jan 01, 2021
Excellent customer service; accommodating, professional,...
Excellent customer service; accommodating, professional, organized. Everything I’d expect from a top tier sales company with long-term, loyal employees. We return time and again and always receive the same, incredible buying experience.
Jan 01, 2021
The overage service was great. The shortest time at a...
The overage service was great. The shortest time at a dealership from start to finish. Would recommend them to any one. Thank you for making it a good experience.
Jan 01, 2021
Smoothest and quickest vehicle purchase I have ever...
Smoothest and quickest vehicle purchase I have ever experienced. Christine Reynolds is my kind of sales person. We were in and out in under an hour and a half.
Dec 31, 2020
Chris Reynolds is a sales NINJA!!! From start to finish...
Chris Reynolds is a sales NINJA!!! From start to finish everything SHE was responsible for was top notch! The used car department is a different story.. I know what the trade value should have been but I'm used to the used car guys low-ball tactics. I would have preferred a straight answer on the trade value vs the cheesy reasoning used to drop the trade value $1500 (i.e. because you're trading as part of the deal, your TAVT is $1,500 less so were giving you $1,500 less on trade). Weak.....very weak! Other than that everything was Peachy!
Nov 25, 2020
Great selection, great customer service and I was very...
Great selection, great customer service and I was very impressed from the beginning to the end. Salesman knew his products and was very helpful and I will buy again.
Troy Myers
Sales
Jan 10, 2021
I went to Carl Black just to see my situation with my...
I went to Carl Black just to see my situation with my existing corolla 2019 and loan . Troy was extremely helpful and understanding of my need since the beginning. Troy called me the next they with a proposal and i got my new GMC with and excellent deal. Thank you Troy and the cark black Team.
Nov 12, 2020
Great place to shop for a new vehicle! Richard Priester...
Great place to shop for a new vehicle! Richard Priester is the best! His assistant was great as well! Carl Black is the best dealership around!!
Oct 22, 2020
Everyone I came into contact with made me feel at home...
Everyone I came into contact with made me feel at home (even during a pandemic). I made my wishes very clear at the onset of our meeting and everyone met my expectations.
Oct 21, 2020
Great experience all together! Thank you all! I will be...
Great experience all together! Thank you all! I will be returning if I ever need another car. Looking forward to working with you all again in the future if need be!
Sep 25, 2020
I had a very easy buying process at Carl Black. It was...
I had a very easy buying process at Carl Black. It was seamless; and the staff was so very helpful! I wouldn’t buy anywhere else!
Jeff Fuller
Finance Manager
Jan 08, 2021
The process was easy, everyone was very helpful, with...
The process was easy, everyone was very helpful, with special mention to Alex García, who explain the main features of the vehicle and answered all our questions to the point
Jan 01, 2021
We were very pleased of the service we received from the...
We were very pleased of the service we received from the moment we got to Carl Black to the moment we left. Thank you for a great, and easy experience with buying our Chevy Colorado, which we love so very much. Tim and Tina Musto
Dec 21, 2020
Wes was very helpful and forthright about the truck....
Wes was very helpful and forthright about the truck. Very efficient on answering any questions I had. Finance got me a better deal than credit union offered
Dec 17, 2020
People were very helpful and friendly. Took the time to...
People were very helpful and friendly. Took the time to explain most things on vehicle and made a great suggestion for dinner. Also made us feel welcome
Dec 09, 2020
Martin was always very pleasant and courteous. Was very...
Martin was always very pleasant and courteous. Was very knowledgeable when ask specific questions.I would recommend Carl Black and Martin to my friends and family!
Pablo Avila
Sales and Leasing Professional
Nov 30, 2020
There was some miscommunication on financing the vehicle,...
There was some miscommunication on financing the vehicle, but it was taken care of. Pablo told me and my wife he'd fill up the tank for me, but did not. Truck also has a couple of issues I need to get sorted out.
Nov 27, 2020
This was my first time purchasing a vehicle and the...
This was my first time purchasing a vehicle and the experience was great. I am very satisfied with my purchase and Pablo did a wonderful job getting me what I needed!
Nov 05, 2020
It was an awesome experience. Very nice folks and not...
It was an awesome experience. Very nice folks and not pushy at all. Pablo was excellent, very knowledgeable and enjoyable to work with. Great guy! Frank Madonna was so nice and helpful and very fast! It was an enjoyable experience overall.
Oct 26, 2020
My sales person Pablo was great, knowledgeable about...
My sales person Pablo was great, knowledgeable about trucks and we'll versed in sales. We talked for about an hour and he helped me find the exact truck I wanted
Oct 22, 2020
La atencion fue muy buena solo Durante la compra despues...
La atencion fue muy buena solo Durante la compra despues nada fue igual el servicio de taller pesima todo un dia para cambiar un vidrio
Eric Packer
Sales consultant
Jan 01, 2021
Excellent customer service; accommodating, professional,...
Excellent customer service; accommodating, professional, organized. Everything I’d expect from a top tier sales company with long-term, loyal employees. We return time and again and always receive the same, incredible buying experience.
Jan 01, 2021
Smoothest and quickest vehicle purchase I have ever...
Smoothest and quickest vehicle purchase I have ever experienced. Christine Reynolds is my kind of sales person. We were in and out in under an hour and a half.
Dec 31, 2020
Chris Reynolds is a sales NINJA!!! From start to finish...
Chris Reynolds is a sales NINJA!!! From start to finish everything SHE was responsible for was top notch! The used car department is a different story.. I know what the trade value should have been but I'm used to the used car guys low-ball tactics. I would have preferred a straight answer on the trade value vs the cheesy reasoning used to drop the trade value $1500 (i.e. because you're trading as part of the deal, your TAVT is $1,500 less so were giving you $1,500 less on trade). Weak.....very weak! Other than that everything was Peachy!
Nov 05, 2020
Joe is the man. That is all! CB CB CB CB CB CB CB CB CB...
Joe is the man. That is all! CB CB CB CB CB CB CB CB CB CB CB CB C BC BC BC CB CB
Aug 10, 2020
NEW BLAZER!
Joe & Eric did a great job on getting me a great deal on my new Blazer! I was looking at other dealers but Carl Black had the car, options & price i wanted!
Ken Pope
Finance Manager
Jan 18, 2021
Angel did a wonderful job making my daughter and I feel...
Angel did a wonderful job making my daughter and I feel comfortable. Carl Black employs the best people to make the deal. Ken did a great job making sure the paperwork was understandable. I would highly recommend Carl Black for anyone looking for a new or used vehicle
Jan 12, 2021
Martin was great! Very helpful getting me into my new...
Martin was great! Very helpful getting me into my new Trax the whole process was relaxed and as easy as possible! The whole team was very professional and helpful! Thank you all!
Jan 11, 2021
Nick made the process easy and enjoyable. He found the...
Nick made the process easy and enjoyable. He found the exact car I wanted at another dealer, with all the features I needed at a great price, and picked up and detailed it for me within 24 hours. Awesome.
Jan 03, 2021
I was blown away by this dealership! I walked in one...
I was blown away by this dealership! I walked in one Saturday afternoon just to get some options as my lease was ending soon. I recently moved to Georgia and was unfortunately on a budget. Alex Garcia very patiently worked with me and did everything possible to help me out. Thanks to him I was able to leave that day with a new car! I was thrilled. This was my 3rd time leasing a car and have never dealt with such nice, caring people. Ken in finance is also wonderful. I am so thankful I walked into Carl Black that day and will without a doubt refer anyone I know looking for a car over to them.
Dec 24, 2020
Second car we have purchased from Meagan and the forth...
Second car we have purchased from Meagan and the forth for our family with Rajea and they go above and beyond to make sure that we are completely satisfied which makes us a returning customer for years to come...
Justin Brown
Sales Professional
Jul 30, 2020
Came in not knowing what I really wanted but Justin...
Came in not knowing what I really wanted but Justin quickly showed me around and helped me find what I liked and Rajea helped secure the deal.
Jun 18, 2020
When we pulled into the dealership it was hot outside and...
When we pulled into the dealership it was hot outside and I didn’t want to get out of the car. We had already spent the morning at another dealership and I didn’t feel like talking with another call salesman. But Justin quickly changed my bad attitude with his genuine kindness. It was because of him that I decided to but from Carl Black GMC. He was so kind and made us laugh. He listened very carefully to what our needs and budget and found us a great GMC truck that we are very pleased with. Justin was awesome to work with and I’ll buy from him again!
May 13, 2020
Justin Brown customer service is the reason why I came...
Justin Brown customer service is the reason why I came back to your dealership to make a purchase. Sapphire Givihan is the reason for the purchase, her customer service skills are phenomenal! Overall, the sales department of this dealership is, in my opinion, 2nd to none!
May 08, 2020
Second car purchased from there they were very helpful I...
Second car purchased from there they were very helpful I every way!!! Make it so easy for me first time I ever bought a car on my own
Apr 01, 2020
I looked for weeks on end for a truck. Louis and Justin...
I looked for weeks on end for a truck. Louis and Justin did a great job calling to let me know of new arrivals. It was a great experience.
Jo Smith
Sales Manager
Dec 17, 2020
People were very helpful and friendly. Took the time to...
People were very helpful and friendly. Took the time to explain most things on vehicle and made a great suggestion for dinner. Also made us feel welcome
Oct 22, 2020
Everyone I came into contact with made me feel at home...
Everyone I came into contact with made me feel at home (even during a pandemic). I made my wishes very clear at the onset of our meeting and everyone met my expectations.
Aug 24, 2020
I’ve been a customer of Carl Black for over 20 years...
I’ve been a customer of Carl Black for over 20 years because they have the most friendliest and best costumer service in the industry
Aug 23, 2020
Xenia Jones was nice to deal with and so was Emmanuel...
Xenia Jones was nice to deal with and so was Emmanuel Elder. Joe Smith was also helpful. I am still not sure that they weren’t quite honest about the bottom line price on our Denali. It should have been $2k less than it was, if it was the same truck as the first one we were supposed to get. The first ones start price was 80k the second one's start price was 78k. A bit shady if you ask me. We purchased a new 2020 Denali diesel truck. It wss not an option on the choices below. Therefore, I marked Chevy.
Jul 01, 2020
The only place to buy a Car or Truck !!
One great dealership. They work very hard to get the deal worked out. Mr. Ferguson took great care of me to make sure everything was right. Carl Black has the best service department also.
David Swanson
Sales and Leasing Professional
Dec 05, 2020
Nice service nice sales I really like my track and GMC...
Nice service nice sales I really like my track and GMC pick up is really good now.thank you very much for helping me buy such a nice car
Nov 19, 2020
Friendly staff, quick and easy buying experience for busy...
Friendly staff, quick and easy buying experience for busy work schedule. Great to have new truck delivered to home and trade in taken back. Awesome!
Oct 31, 2020
Well I can say the dealership lived up to their...
Well I can say the dealership lived up to their reputation about being good folk to deal with. After my wife's car was totaled in an accident we had to have a new one, she was not sure what she wanted but she liked the Equinox, so we went down on Saturday to just look at talk and they did all they could do to help is get the one she really had her heart set on. They whole experience was just great and will shop there again in the future.
Oct 28, 2020
Excellent service always top notch in everything they do....
Excellent service always top notch in everything they do. From T Scott to sales to Ken Pope experience was 1 st class. Keep up the amazing work.
Oct 16, 2020
Outstanding customer service and they made it incredibly...
Outstanding customer service and they made it incredibly comfortable and easy for me purchasing my first new vehicle from a dealership. I also LOVE the truck I bought.
Stephen DeCastro
Sales and Leasing Professional
Jan 18, 2021
Stephen and Sapphire made my entire experience a great...
Stephen and Sapphire made my entire experience a great one. Stephen brought the car to me and Sapphire worked magic with the financing. I appreciate how easy they made the process and the pace of mind that came with it. Highly recommend. Tell Stephen that Melissa sent you.
Dec 10, 2020
Excelent customer service I will refer all my friends to...
Excelent customer service I will refer all my friends to this dealership they were very friendly and helpful in helping me find what I was looking for
Nov 19, 2020
No pressure, pleasant to work with. Followed up on...
No pressure, pleasant to work with. Followed up on questions in a timely manner. Just good people doing good work. We’ll be back for another vehicle
Oct 02, 2020
The car buying was a great experience and my sales person...
The car buying was a great experience and my sales person was excellent and very patient and knowledgeable. He was professional and a pleasure to work with.!
Oct 01, 2020
Great dealership! No pressure sales! My salesman (Stephen...
Great dealership! No pressure sales! My salesman (Stephen Decastro) was great and was able to put me in a low mileage luxury car that was in perfect condition. The entire process went very smoothly! Thanks Stephen 😀
Ermari Ferguson
Sales and Leasing Professional
Jan 13, 2021
Sharon, John, and Emari are great. Thank you! The buying...
Sharon, John, and Emari are great. Thank you! The buying process was simple with little pressure, but provided the guide ace needed to make for a great purchase.
Dec 18, 2020
Fake people with a terrible business model. The only...
Fake people with a terrible business model. The only reason I purchased a truck here is to get 7,500$ off a turbo diesel. Lied to my face about offering me the overnight test drive and buy the next day. Had me fill out all the paper work and then 3 hours later claimed I could not take the car home until I paid for it. The next day I paid cash for the entire car. Shows who really follows through on their offers. The sales manager rajea was extremely rude and discriminatory.
Dec 17, 2020
People were very helpful and friendly. Took the time to...
People were very helpful and friendly. Took the time to explain most things on vehicle and made a great suggestion for dinner. Also made us feel welcome
Dec 16, 2020
Ermari was above and beyond one of the best salesman I...
Ermari was above and beyond one of the best salesman I have in years. He is very knowledgeable and went out of his way to help me with loaner cars until my truck came in. I ended up after three weeks of waiting on my new truck not the fault of Carl Black purchasing a new truck elsewhere. I felt bad after all that he had done to help me and I will return to Carl Black again soon.
Nov 19, 2020
The experience was very good. Ermari was professional,...
The experience was very good. Ermari was professional, patient and very knowledgeable. He is the reason we bought the traverse. He is an asset to your group. Thank you Emari. Saphire did a great job in getting everything done quickly.
Elijah Iniekpo
Sales and Leasing Professional
Dec 20, 2020
Elijah was the most awesome sales consultant. He was...
Elijah was the most awesome sales consultant. He was extremely informative, attentive, no pressure and very kind. LOVE LOVE HIM! Anyone that I know wants to purchase a vehicle, will be sent to Elijah!
Dec 17, 2020
People were very helpful and friendly. Took the time to...
People were very helpful and friendly. Took the time to explain most things on vehicle and made a great suggestion for dinner. Also made us feel welcome
Nov 30, 2020
Loved our experience with our salesman. Once we came to...
Loved our experience with our salesman. Once we came to an agreement, we had a long waiting period to get to finance. Would’ve preferred it to have gone quicker.
Nov 05, 2020
It was an awesome experience. Very nice folks and not...
It was an awesome experience. Very nice folks and not pushy at all. Pablo was excellent, very knowledgeable and enjoyable to work with. Great guy! Frank Madonna was so nice and helpful and very fast! It was an enjoyable experience overall.
Oct 21, 2020
Great service and they care! The sales rep listened to...
Great service and they care! The sales rep listened to our concerns and helped us get out of a vehicle that was not for us! In fact it was another Chevrolet dealership that sold us a lemon! It was Carl Black that cleaned up baby brothers mess! Thank YOU! We love our Malibu!!! Just close all the other Chevrolet dealerships and let Carl Black Chevrolet be the only place you need to go to! GREAT People! GREAT TEAM!!!! Glenn & Ivonne LONG
Alec Smith
Sales Consultant
Dec 16, 2020
Alec was knowledgeable about Tahoe features and quickly...
Alec was knowledgeable about Tahoe features and quickly found the perfect one for me. The shopping and purchase activities were accomplished quickly with very nice people.
Nov 15, 2020
Not happy at all with the transaction, felt that all I...
Not happy at all with the transaction, felt that all I got for six weeks was lies. Deal was made and they tried to change the deal four days later. Several times was told something completely different
Nov 05, 2020
I had a wonderful experience with both the salesperson...
I had a wonderful experience with both the salesperson and his manager! Fast and friendly and very nice store. Would recommend Alec Smith & Carl Black to family and friends.
Oct 21, 2020
Great service and they care! The sales rep listened to...
Great service and they care! The sales rep listened to our concerns and helped us get out of a vehicle that was not for us! In fact it was another Chevrolet dealership that sold us a lemon! It was Carl Black that cleaned up baby brothers mess! Thank YOU! We love our Malibu!!! Just close all the other Chevrolet dealerships and let Carl Black Chevrolet be the only place you need to go to! GREAT People! GREAT TEAM!!!! Glenn & Ivonne LONG
Oct 15, 2020
I have been part a wonderful team with Carl Black...
I have been part a wonderful team with Carl Black Chevrolet since 2016 ( my first car). When I walked in I didn’t know what type of vehicle I needed; however, Alec Smith and his team was very proficient in helping to see what type of vehicle and finances that fit my needs. I have never been happier with such great service!!!
Joe Shipta
Commercial/Fleet Sales Professional
Nov 05, 2020
Joe is the man. That is all! CB CB CB CB CB CB CB CB CB...
Joe is the man. That is all! CB CB CB CB CB CB CB CB CB CB CB CB C BC BC BC CB CB
Oct 01, 2020
Joe was very professional and so easy to work with. He...
Joe was very professional and so easy to work with. He took the time to bring the vehicle to us and go over the paperwork. It took no time to make the sale, and the sale was one of the smoothest transactions.
Sep 01, 2020
A quality dealership with great hardworking sales people....
A quality dealership with great hardworking sales people. Joe Shipta worked hard to get my company the right truck for my type of business at a great price.
Aug 10, 2020
NEW BLAZER!
Joe & Eric did a great job on getting me a great deal on my new Blazer! I was looking at other dealers but Carl Black had the car, options & price i wanted!
Jul 23, 2020
After several weeks of deciding which vehicle Joe Shipta...
After several weeks of deciding which vehicle Joe Shipta stayed in the process patiently awaiting for me to decide. The finance department was just as helpful as they guided me into a finance option for my business. Thanks to all involved!!
Daniel Price
Commercial Sales
Jan 01, 2021
The overage service was great. The shortest time at a...
The overage service was great. The shortest time at a dealership from start to finish. Would recommend them to any one. Thank you for making it a good experience.
Nov 25, 2020
Great selection, great customer service and I was very...
Great selection, great customer service and I was very impressed from the beginning to the end. Salesman knew his products and was very helpful and I will buy again.
Nov 20, 2020
No hassle, great dealership!!!! Easy to work with and...
No hassle, great dealership!!!! Easy to work with and fast deal. Will definitely do business with them again in future. Thank y’all for all your help.
Nov 11, 2020
Fast and easy transition. Ready to go when i arrived at...
Fast and easy transition. Ready to go when i arrived at the lot. Daniel was super easy to work with. Will recommend to anyone looking.
Sep 15, 2020
A great experience purchasing and new 2020 Chevrolet 3500...
A great experience purchasing and new 2020 Chevrolet 3500 with landscape upfit. Daniel was great to work with throughout the process. We had it delivered to us in Wichita KS which is something we haven't had done in the past. We'll definitely look to Carl Black when we're ready for additional trucks for our fleet. Thanks, Andy SLM Inc.
Christine Reynolds
Sales consultant
Jan 01, 2021
Excellent customer service; accommodating, professional,...
Excellent customer service; accommodating, professional, organized. Everything I’d expect from a top tier sales company with long-term, loyal employees. We return time and again and always receive the same, incredible buying experience.
Jan 01, 2021
Smoothest and quickest vehicle purchase I have ever...
Smoothest and quickest vehicle purchase I have ever experienced. Christine Reynolds is my kind of sales person. We were in and out in under an hour and a half.
Dec 31, 2020
Chris Reynolds is a sales NINJA!!! From start to finish...
Chris Reynolds is a sales NINJA!!! From start to finish everything SHE was responsible for was top notch! The used car department is a different story.. I know what the trade value should have been but I'm used to the used car guys low-ball tactics. I would have preferred a straight answer on the trade value vs the cheesy reasoning used to drop the trade value $1500 (i.e. because you're trading as part of the deal, your TAVT is $1,500 less so were giving you $1,500 less on trade). Weak.....very weak! Other than that everything was Peachy!
Nov 20, 2020
Great service! Will buy here all the time! Best dealer in...
Great service! Will buy here all the time! Best dealer in GA. Made the car buying experience simplified and easy. One trip to the physical dealership for each purchase!
Nov 19, 2020
Great experience with this dealership and Service,...
Great experience with this dealership and Service, efficient sales process! Megan was awesome. Luis was awesome and Jeff did a great job making the numbers work.
Dale Stine
Sales and Leasing Professional
Jan 08, 2021
The salesperson was supposed to followup with my wife in...
The salesperson was supposed to followup with my wife in her new vehicle whicjh hadn’t happen. He stated he texted her when I advise he needed to call her but there was no text snd no followup after my call. The vehicle was not properly cleaned on delivery which was to be done later and the main reason for the call I made to contact her to schedule with her. Rating reflects follow thru process
Nov 27, 2020
Easy as usual. I enjoyed seeing the guys again. We really...
Easy as usual. I enjoyed seeing the guys again. We really like the new Buick Encore CX. Will be back again when my other lease is up
Nov 12, 2020
Great place to shop for a new vehicle! Richard Priester...
Great place to shop for a new vehicle! Richard Priester is the best! His assistant was great as well! Carl Black is the best dealership around!!
Oct 16, 2020
My experience at the dealership was very impressive. The...
My experience at the dealership was very impressive. The salesman and finance manager were very professional. I am sure I will be back in the future and will recommend you to my family and friends
Oct 15, 2020
Louis and Dale were both awesome to deal with. I always...
Louis and Dale were both awesome to deal with. I always get what I need and want when coming to Carl Black in Kennesaw. the service is the best around.
Mike Kuhn
Sales consultant
Nov 12, 2020
Great place to shop for a new vehicle! Richard Priester...
Great place to shop for a new vehicle! Richard Priester is the best! His assistant was great as well! Carl Black is the best dealership around!!
Oct 15, 2020
I have been part a wonderful team with Carl Black...
I have been part a wonderful team with Carl Black Chevrolet since 2016 ( my first car). When I walked in I didn’t know what type of vehicle I needed; however, Alec Smith and his team was very proficient in helping to see what type of vehicle and finances that fit my needs. I have never been happier with such great service!!!
Aug 03, 2020
Many thanks to Mike Kuhn for his patience and assistance...
Many thanks to Mike Kuhn for his patience and assistance during my recent purchase at Carl Black. He hung in there and made the experience worthwhile.
May 02, 2020
It was a great experience to deal with them the salesman...
It was a great experience to deal with them the salesman show me the features about the truck an a walk around the dealership. I would recommend them to anybody great service.
Oct 20, 2019
Purchase of new truck
My husband was very pleased with Carl Black and their staff during the purchase of his new truck. They were very helpful and continue to be after the sale as he figures out all of the uipgrades on this beautiful new truck. Thank you.
Tori Martinez
Sales
Nov 26, 2020
I been using this dealership for more than 8 years and...
I been using this dealership for more than 8 years and never been disappointed, always available to help and find what im looking for and willing to pay for, thanks
Oct 19, 2020
Torry Martínez, is amazing. He always does he’s best to...
Torry Martínez, is amazing. He always does he’s best to satisfy and meet our needs. He takes great care of my family and us!highly recommend Carl Black!
Mar 01, 2019
Excelente
Excelente servicio por parte de Tory Martinez, la agencia y el personal en general muy atentos en todo momento gracias por su atencion y los recomendaria con toda confianza a todos mis amigos
Mar 01, 2019
Great people that went above and beyond
We told Torinwhat we wanted. We went and looked at the lot and they had exactly what we were looking for and Tori did what he had to do to make it work for us.
Dec 04, 2018
Tori Martinez
My friend Tori Martinez i have known him for more then ten years and he has always helped us me n my family on choosing the right vehicle that fits us I would definitely recommend him to more family n friends thank you for helping me
Randy Fitch
Sales and Leasing Professional
Aug 08, 2020
A pleasant experience
Everyone, from Randy Fitch to the very nice lady who is your financilal manager, was very easy to work and was happy to answer my questions.
Jul 29, 2020
Such a great place to do business. We told the salesman...
Such a great place to do business. We told the salesman what we were looking for. He showed us a couple of vehicles. We talked some more and made an appointment for the next afternoon. He brought out a vehicle that was exactly what we wanted. SOLD. Very courteous, knowledgeable and helpful.
Jul 24, 2020
My wife and I came to Carl Black to purchase our first...
My wife and I came to Carl Black to purchase our first new vehicle after a recommendation from my father. He purchased a new truck from there when I was my sons age. Randy Erwin exemplified every attribute I hoped to encounter in this process. He listened to our needs and found us what we wanted. Sapphire Givihan was our point of contact for the financial side and even though we were the customer that stayed late she helped us to get the numbers we wanted after the vehicle was picked out. Overall Randy and Sapphire were a absolute pleasure to work with.
Jul 07, 2020
It was a fast and easy experience. Everyone was very...
It was a fast and easy experience. Everyone was very friendly and helpful. Randy was knowledgeable about the vehicle we bought and made the whole process enjoyable.
Xenia Jones
Sales and Leasing Professional
Oct 08, 2020
I bought a 2017 Nissan Titan from Xenia Jones . She was...
I bought a 2017 Nissan Titan from Xenia Jones . She was the best salespeople I have ever dealt with. Not only was she professional but she had a great sense of humor. I would definitely buy from her again, she was trustworthy.
Aug 23, 2020
Xenia Jones was nice to deal with and so was Emmanuel...
Xenia Jones was nice to deal with and so was Emmanuel Elder. Joe Smith was also helpful. I am still not sure that they weren’t quite honest about the bottom line price on our Denali. It should have been $2k less than it was, if it was the same truck as the first one we were supposed to get. The first ones start price was 80k the second one's start price was 78k. A bit shady if you ask me. We purchased a new 2020 Denali diesel truck. It wss not an option on the choices below. Therefore, I marked Chevy.
Aug 07, 2020
MS. JONES IS MY SALES PERSON. SHE IS HONEST AND EXHIBITS...
MS. JONES IS MY SALES PERSON. SHE IS HONEST AND EXHIBITS A HIGH STANDARD OF PROFESSIONALISM. AND JOE THE SALES MANAGER WAS VERY SUPPORTIVE AND HELPFUL RESOLVING MY CONCERNS