Should I service my truck at a dealership?

Two men under the hood of a car

There are many benefits to working with Carl Black Kennesaw, but perhaps one of the key highlights is our state-of-the-art service center. Our large facility is staffed by a friendly team of experts who can help with anything your car, truck, SUV or commercial vehicle might need, including major repair, maintenance and parts. That said, are there any benefits to going to a dealership for service vs. a small repair shop? Yes, in fact, there are many key advantages.

OEM factory-trained and authorized staffA mechanic polishing the door frame of a car

First and foremost, the Carl Black Kennesaw Service Department is OEM (original equipment manufacturer) factory authorized, which means we have been authorized by Chevrolet, GMC and Buick to perform warranty work. Most importantly, we are experts on Chevrolet, GMC and Buick vehicles and know how to maintain each to the highest factory standards. What’s more is our service technicians are factory-trained and certified and know how to solve the most complicated automotive projects.

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Specialized tools and equipment

We have a wide variety of OEM-specific equipment and diagnostic tools and software necessary to identify and solve even the most complicated automotive problems. Thanks to our OEM-specific software and equipment, we can diagnose and fix issues quickly. In addition to our specialized tools, we have access to the latest recalls and safety bulletins open on your vehicle. It’s in this way that we can identify and repair automotive issues fast.

Genuine parts and accessories

At Carl Black Kennesaw we use the highest-quality, OEM-specific parts and accessories to help keep your vehicle in top-notch condition. In fact, we carry a huge selection of OEM parts and accessories, which we use and sell to the public at fair market prices. Whether your vehicle is in for an oil change or repair, you can always count on our team to use the highest-quality OEM parts.


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We invite you to experience the Carl Black Kennesaw difference for yourself with a visit to our beautiful service department today. From all of us at At Carl Black Kennesaw, we look forward to speaking with you.