New 2027 Chevrolet Traverse Z71 All Wheel Drive SUVs
- VIN: 1GNEVJKS2VJ141012
- Stock: 31270057
New 2027 Chevrolet Traverse Z71
VIN: 1GNEVJKS2VJ141012STOCK: 31270057Basic Info
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Vehicle Location:Nashville, TN
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Exterior:Sterling Gray Metallic
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Drivetrain:All Wheel Drive
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Interior:Z71 Jet Black with Oregon (Natural Tan), Evotex seat trim
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Transmission:Automatic
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Engine:2.5L Turbo engine
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Fuel Efficiency:20 CITY / 24 HWY
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Mileage:6
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Stock Number:31270057
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VIN:1GNEVJKS2VJ141012
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Description
Important Package and Feature Information
Safety and Security
- Forward collision mitigation - Forward thinking. You look away for just a second and suddenly the vehicle in front of you has stopped. That's when the forward collision mitigation system comes to life. When it senses an impending impact, it will activate a combination of features to help prevent or reduce the severity of an accident. Forward collision mitigation is always looking ahead.
- Pedestrian impact prevention - An extra step toward safety. Pedestrians don't always stop, look, and listen, but with Pedestrian Impact Prevention, your vehicle is equipped to better see them and avoid them. This system constantly monitors the road ahead to identify and track pedestrians. It projects that image to an interior display screen, AND should an impact become likely, Pedestrian impact prevention takes steps to avoid a collision.
- Rear camera with washer - Watching your back! The rear camera helps you see obstacles and hazards you otherwise couldn't by showing enhanced images of what is behind you. Even if there are sloppy conditions, the washer keeps the camera's view clean. Rear camera with washer is an extra set of eyes that's both convenient and safe
Technology and Telematics
- Apple CarPlay/Android Auto smart device wireless mirroring
- Mobile hotspot - WiFi on the fly. Connect your devices to the Internet through your vehicle’s private mobile hotspot and take the internet wherever your journey takes you, without eating up your data allowance. Find the hotspot with mobile hotspot.
ENGINE, 2.5L TURBO DOHC SIDI WITH VARIABLE VALVE TIMING (VVT), STERLING GRAY METALLIC
FINANCING OPTIONS:
Take advantage of our attractive low-rate financing options. Our access to various Credit Unions and National Banks can provide financing for most credit levels. We can tailor a finance package to fit your needs. To get started, complete our secure online credit application.
Vehicle Details
Exterior
- Deep-tinted glass
- All windows, except the driver and front passenger side glass, feature deep tinting
- Increases privacy for you and your passengers
- Provides added protection from sun and glare
- Solar-absorbing windows, rear side
- privacy tinting
- High Gloss Black upper door moldings
- With low gloss Black belt
- May require additional optional equipment
- IntelliBeam
- At speeds above 25 mph, can automatically turn vehicle's high beams on and off according to surrounding traffic conditions
- LED headlamps
- Walk-up/exit animation and sequential/swipe turn signal
- Wheel moldings, mold-in-color Black
- 18" spare steel wheel
- Includes 18" spare tire and mechanical jack with tools
- 18" all-terrain blackwall tires
- 265/65R18SL
- Narrow rocker Moldings
- High Gloss Black Sporty Grille
- Heated power-adjustable outside mirrors with integrated turn signal indicators
- Both mirrors are heated and are activated when the rear defogger is engaged, helping to clear them of ice, snow and frost to help improve visibility
- Manual-folding feature lets you fold the mirrors in
- Integrated turn signal indicators help communicate your intention to change lanes
- Gloss Black roof-mounted side rails
- Enhances the appearance of your vehicle
- With the available cross rails, allows you to secure cargo directly to the top of your vehicle
- Body-color bodyside moldings
- 18" high gloss Black machined-face painted aluminum wheels
- Includes 18" all-terrain blackwall tires
- Wheels, 18" (45.7 cm) High Gloss Black, painted machined-face aluminum (STD)
- Tow hooks, Red
- 18" compact spare tire
- Mechanical jack and tools included
- Rear Camera Mirror Washer
- The washer routes washer fluid to the rear camera lens and can spray on command
- Fluid washes over the rear camera lens to help to remove mud, dust, snow, ice and moisture
- AutoSense power liftgate
- You can also press the liftgate open button on the key fob or use the interior or exterior release buttons
- Electronic obstacle detection will reverse an automatic open or close if it senses something in its path to help prevent damage to the liftgate
- The liftgate will open automatically when the key fob is within 3 feet of the rear of the vehicle for 3 seconds. 4 beeps sound before the liftgate will open.
- To disable or enable AutoSense, press and hold the liftgate handle touchpad until the taillights flash
Interior
- Carpeted rear floor mats
- Helps protect your interior from road debris and the elements
- Engineered to fit your vehicle perfectly
- Carpeted front floor mats
- Helps protect your interior from road debris and the elements
- Engineered to fit your vehicle perfectly
- Door sill plates
- Chrome
- USB ports
- 2 total, 1-type A and 1-type C, data/charge, located in the front area of the center console1
- 8-way power driver seat
- Seat position forward and back
- Seat position up and down
- Tilt seat cushion up and down
- Recline seatback forward and back
- Also includes 2-way power lumbar
- Manual tilt and telescoping steering column
- Allows the driver to manually adjust the steering wheel and column up or down and forward or back
- Keyless Open and Start
- With the key fob in your possession, lock and unlock your car's doors by pressing the button on the exterior door handle, increasing convenience
- Shift to Park/Reverse/Drive, press the brake pedal and press the engine start/stop button to turn on/off the engine.
- Lockout protection helps you avoid locking keys in the vehicle
- Wireless Phone Charging
- Uses induction technology for portable electronic devices1
- Tri-zone automatic climate control
- Automatically maintains the selected temperatures for the driver, front passenger and rear seat passengers
- Auxiliary controls in the rear of the cabin include air delivery mode and temperature up/down settings
- Sensors strategically located around the vehicle constantly monitor the temperature, including solar heating from the windows
- 4-way manual front passenger seat
- Seat position forward and back
- Seat position up and down
- Seats, front bucket (STD)
- Inside rearview manual day/night mirror
- Adjust the tilt of the mirror to help reduce glare during nighttime driving
- Power windows with driver express-up/down and front and rear passenger express-down
- Quickly raises the window or lowers it with the touch of a button
- If an obstruction is detected, the anti-pinch feature will auto-reverse
- Adaptive Cruise Control
- Automatically follows a detected vehicle ahead at a driver-selected following gap1
- If no vehicle is detected in your path, works like regular cruise control
- You can always override the feature and take control
- Remote Start
- Start your vehicle remotely and step into a comfortably warmed or cooled vehicle, depending on the weather and your preset preferences
- Locks doors and turns on parking lamps while the engine is running
- Activates the climate control system
- Button located on the key fob
- May require additional optional equipment
- Vehicle health management
- Provides advanced warning of potential vehicle issues
- Rear air conditioning
- Cabin humidity sensor
- Continuously reads the temperature and humidity inside the vehicle
- Adjusts airflow automatically to match the individual climate settings for both you and your passenger
- Heated driver and front passenger seats
- At the touch of a button you can warm the cushions and seatbacks with multilevel temperature control
- Individually controlled
- Rear USB ports
- 2 - type A, located on the rear of the center console1
- Heated steering wheel
- Based on the vehicle's interior temperature, the automatic heated steering wheel will turn on when the automatic front heated seat (when equipped) is on
- Can turn on/off manually by pressing the button on the steering wheel
- 7-passenger seating
- Provides a 2-2-3 configuration for optimum passenger capacity and comfort
- Second row passenger-side seat features SmartSlide allowing quick and easy access to third row seating area with a simple pull of a lever
- Third row 60/40 split flat-folding 3-passenger bench seat
- Wrapped steering wheel
- USB ports
- 2-type C, charge only, located one on each outboard location1
- 11" diagonal Driver Information Center
- Allows drivers to personalize vehicle features, including warning messages and vehicle information
- Key Card
- Intended as a backup to the key FOB for vehicle entry and use
- Functionality will allow lock, unlock and start vehicle
- A touch of the Key Card over the door handle will lock or unlocks the driver door
- Upon entry the driver has approximately 2 minutes to put the vehicle in Propulsion mode for use
- Rear Camera Mirror
- Uses a camera to provide you with the option of using a wide and less obstructed view behind your vehicle while driving instead of a traditional rearview mirror1
- The feature also allows brightness, vertical tilt and zoom adjustments
- Third row all-weather floor liner
- Protect your interior from road debris and the elements
- Contoured to fit the third row
- May require additional optional equipment
- 120-volt power outlet
- Plug in electrical equipment such as a cell phone or a portable device
- When not in use, the outlet's protective cover snaps into place
- Integrated cargo liner
- Non-skid surface minimizes movement and is easy to clean
- Protects seatbacks and cargo area floor
- Mounts to the back of the third row seats
- Stays in place when carrying passengers in the third row
- First and second row all-weather floor liners
- Contoured to fit the first and second rows
- Includes vehicle logo on 1st row liner
- Provides ultimate protection going up the interior vehicle footwell
- Easy to clean
- May require additional optional equipment
Entertainment
- SiriusXM with 360L Trial Subscription
- With your trial subscription, get access to all of your favorite entertainment from SiriusXM to enjoy in your vehicle and on the SiriusXM app - from ad-free music, talk and sports, to comedy, news, podcasts and more1
- Enjoy channels curated by DJs, personalities and tastemakers for a listening experience you can't live without
- Plus, take the full SiriusXM experience with you everywhere you go with the SiriusXM app - at home, on your phone or connected devices, and unlock other exclusives that bring you even closer to your favorite stars, artists, creators, hosts and athletes
- Wi-Fi® Hotspot capable
- Terms and limitations apply. See onstar.com or dealer for details.
- 17.7" diagonal advanced color LCD display with Google built-in compatibility
- Includes navigation capability1
- Connected apps, and personalized profiles for each driver's setting
- Natural voice recognition and phone integration
- Bose premium audio system
- 12 speakers
- Provide clear, authentic acoustic reproduction of your favorite music
- Bose is renowned for expert sound engineering and high-quality audio and with premium speakers positioned throughout the cabin, you'll get rich, concert-like sound
- May require additional optional equipment
Mechanical
- Hill Descent Control
- Uses antilock braking to help provide a smooth, controlled descent
- Helps driver maintain control of the vehicle without depressing the brake pedal
- Hitch View
- Shows a close-up view of the trailer hitch1
- In Reverse, the view can be used to line up your hitch to your trailer
- When driving, the view can be used to check your trailer hitch
- Shifting to Park automatically engages the Electric Parking Brake (if equipped)
- 2.5L Turbo engine
- 328 hp @ 5500 rpm
- 326 lb-ft of torque @ 3500 rpm
- Variable Valve Timing and Spark Ignition Direct Injection
- Dual Overhead Camshaft design
- Engine, 2.5L Turbo DOHC SIDI with Variable Valve Timing (VVT) (328 hp [244 kW] @ 5500 rpm, 326 lb-ft of torque [442 N-m] @ 3500 rpm) (STD)
- Heavy-duty cooling system
- Engineered to help your engine dissipate heat to help prevent temporary overheating during severe operating conditions
- Included with Trailering package
- May require additional optional equipment
- 4-wheel antilock disc brakes
- Help reduce wheel lockup and maintain steering control during hard braking on most slippery surfaces
- Hitch Guidance
- When in Reverse, displays a centered guideline on the Rear Vision Camera view1
- Can help you line up the hitch to your trailer
- When driving, lets you check the trailer using Rear Vision Camera view
- Unique Ride and Handling Suspension
- Fully independent suspension is tuned for a smooth ride and optimum handling
- 8-speed automatic transmission
- Electronic Precision Shift
- Located on the steering column
- Transmission, 8-speed automatic (STD)
- All-wheel drive
- Allows drivers to activate or deactivate AWD system depending on weather situations or needs
- Helps you stay in control in low-traction situations like rain, sleet and snow
- Located on the drive mode panel
Safety
- Seat belts, 3-point driver and front passenger
- includes pretensioners and load limiters
- Intersection Automatic Emergency Braking
- Can help you avoid or reduce the severity of an intersection collision with a detected cross-traffic vehicle1
- Can automatically provide hard emergency braking or enhance your hard braking
- LATCH System
- Lower Anchors and Tethers for CHildren system helps make it easy to install and secure a compatible child restraint seat
- Rear Cross Traffic Braking
- When in Reverse, alerts you and automatically provides hard emergency braking to help prevent a collision with detected vehicles crossing behind you1
- Teen Driver
- Helps encourage safe driving habits for teens by providing an in-vehicle report card1
- Activates certain safety systems, if equipped, when a Teen Driver-designated key fob is used
- Mutes the radio until the front-seat occupants fasten their seat belts
- Rear Park Assist
- When in Reverse, provides alerts of nearby detected vehicles and objects behind your vehicle1
- Alerts can help you park and avoid collisions
- Automatic Occupant Sensing display
- OnStar® services capable
- See onstar.com for details and limitations. Services vary by model. Service plan required.
- Safety Alert Seat
- Uses left-, right- or both-side driver seat vibration pulses to help you detect and identify the direction of potential crashes1
- You can also switch to beeping crash avoidance alerts
- Seat belt restraint pretensioner, rear
- Passenger Sensing System
- Automatically switches the front passenger seat frontal airbag on or off and illuminates a status light that indicates whether the airbag is on or off1
- Mechanical jack with tools
- For use with spare wheel
- Buckle to Drive
- Helps remind the driver to buckle their seat belt before driving by preventing the vehicle from being shifted out of PARK temporarily when the driver's seat belt is not buckled
- The feature also reminds the front passenger to buckle up, if equipped
- Front Pedestrian and Bicyclist Braking
- At speeds between 5 and 50 mph, can help you avoid or reduce the severity of a collision with a pedestrian or bicyclist it detects directly in front of you1
- Provides alerts and can automatically provide hard emergency braking or enhance driver's hard braking
- Limited nighttime and low visibility performance
- Replaces Front Pedestrian Braking within the Chevy Safety Assist Package
- Seat belt, 3 point, driver
- with pretensioner and load limiter
- Following Distance Indicator
- Displays the following time in seconds between your vehicle and a detected vehicle in front of you1
- Designed to help you maintain a safe following distance
- 7 airbags
- Frontal airbags for driver and front passenger1
- Driver inboard seat-mounted side-impact airbag1
- Seat-mounted side-impact airbags for driver and front passenger1
- Head-curtain airbags for all rows in outboard seating positions1
- Passenger sensing system for front passenger1
- LED Reflective Windshield Collision Alert
- Can provide a flashing red windshield collision alert drawing your eyes to the road when certain front collision threats are detected1
- HD Rear Vision Camera
- Shows high-resolution digital image of area directly behind your vehicle while in Reverse1
- Can help you park or avoid vehicles and objects
- You can also display an overlay of where your vehicle is heading
- Tire Pressure Monitoring System
- Monitors the pressure in each tire and alerts you if there is a low-pressure condition in one or more of the tires1
- Enhanced Automatic Emergency Braking
- Can help you avoid or reduce the severity of collisions with a detected vehicle you're following1
- Radar and camera technology are used to automatically provide hard emergency braking or enhance the driver's hard braking
- Works at speeds above 2 mph
- Replaces Automatic Emergency Braking within the Chevy Safety Assist Package
- Side Bicyclist Alert
- Alerts you to a detected bicyclist that is approaching a side blind zone1
- During a brief time after parking, the feature can alert you when a detected bicyclist is approaching so you don't open your door
- Forward Collision Alert
- Warns you if it detects a potential collision with a detected vehicle you're following so you can take action1
- Can also provide a tailgating alert if you're following a vehicle much too closely
- OnStar Basics
- Drive with confidence and convenience using core OnStar services, featuring1
- Built-in voice assistance
- Real-time navigation
- Access to audio streaming apps
- With your vehicle mobile app, you can seamlessly manage your vehicle by sending commands and enjoy peace of mind knowing Automatic Crash Response can connect you to help if you're in need
- Reverse Automatic Braking
- Alerts you and/or automatically provides hard emergency braking when in Reverse1
- Can help avoid collisions with detected vehicles and objects directly behind you
- Blind Zone Steering Assist
- Can alert you and provide a brief, firm turn of the steering wheel when a potential crash is detected with a moving vehicle in the lane you're entering1
- Driver Attention Assist
- Can provide alerts if it detects you are distracted or drowsy1
- If severe drowsiness is detected, can prompt you to phone a friend, open a playlist or navigate to the nearest place of interest2
- May require additional optional equipment
- 3 Years OnStar One
- Elevate your everyday drives with OnStar One1
- Have peace of mind with 24/7 access to Emergency Advisors and Stolen Vehicle Assistance
- Plus, stay connected and entertained with an in-vehicle Wi-Fi hotspot and on eligible vehicles get access to expanded in-vehicle apps, including internet browser, games and video streaming
- HD Surround Vision
- Provides selectable digital camera views of the area around your vehicle1
- Can help you park or avoid vehicles and objects
- You can also display a guideline to show where your vehicle is heading
- Enables Surround Vision Recorder
- Super Cruise®, advanced driver assistance technology
- Allows hands-free driving on compatible roads1
- While you're using the technology, it helps prompt you to pay close attention to the road so you're ready to take control
- Includes 3 years of OnStar One with Super Cruise upgrade2
- Rear Pedestrian Alert
- When you're in Reverse, alerts you to detected pedestrians directly behind your vehicle1
- Limited nighttime and low visibility performance
- Enhanced Automatic Parking Assist
- Can automatically steer, brake, and shift gears to park your vehicle into a detected parallel or perpendicular parking space1
- Can also help you unpark your vehicle
- You must always be prepared to override the feature and take control
- Traffic Sign Recognition
- Can display detected speed limit signs in your instrument cluster1
- Can also chime when you may be speeding, or a new speed limit sign is detected2
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Customer Reviews
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Contact a Top Rated Specialist
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Carl Black Chevrolet Kennesaw Specialists
Alex Garcia
Sales
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Mar 17, 2023
I will not be buying from Carl Black again.
I will not be buying from Carl Black again. I called around to multiple dealerships to ask if they had a "mandatory" dealer additional cost over MSRP, Carl Black told me no they didn't. On Jan 4 2022 I went into the dealership to place an order for a Chevrolet Suburban Z71 with the 6.2 V8. I had met with theor top salesman, Alex. I again asked if there was a mandatory dealer add over MSRP, was told no once again. We shook hands and placed the order for the vehicle. (After I left, I communicated I wanted a sunroof, we had to order a 2nd because the first didn't have a sunroof, this is relative to a later issue) 2 months later, the vehicle arrives, we go to do all the paperwork and there is the mandatory fee of $3xxx. Alex tells me we will work it off when we trade this Suburban in on the next one with the sunroof (this was at the height of used vehicle prices, they would mark it up and sell at a high price very quickly. The sunroof would still be $1500 or maybe free depending on the trade value at the time). I kept asking about the replacement Suburban, month after month they said any day. Finally was told it was "cancelled" by Chevrolet and we could try to reorder for the next year's model. The vehicle base price had increased $1500 and the used market calmed down, I would end up losing on it in the end. I elected to keep the Suburban, it just got a new engine at 28,400 miles. I should have waited and found a dealer anywhere else to get it at MSRP rather than pay the premium to a dealer 45 mins away from my house.
Dec 09, 2021
The service department has a lot to be desired where it...
The service department has a lot to be desired where it takes forever to do an oil change 2 hours just to do an oil change 1st thing in the morning and then check a car and do a oil change it is a 5 hour wait
Martin Ugoji
Sales
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Jun 08, 2026
The team was so helpful , Martin was awesome .
The team was so helpful , Martin was awesome . This is my second car bought with him and he made the process smooth . The finance department was amazing and quick. No one likes dropping new car money but it was overall 10 out of 10 fron start to finish
May 26, 2026
This is my second time buying a new car with Martin and I
This is my second time buying a new car with Martin and I was so pleased with his service and professionalism. He took care of me like I was family . 30 thumbs up
Randy Erwin
Sales
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Jul 23, 2020
My wife and I came to Carl Black to purchase our first...
My wife and I came to Carl Black to purchase our first new vehicle after a recommendation from my father. He purchased a new truck from there when I was my sons age. Randy Erwin exemplified every attribute I hoped to encounter in this process. He listened to our needs and found us what we wanted. Sapphire Givihan was our point of contact for the financial side and even though we were the customer that stayed late she helped us to get the numbers we wanted after the vehicle was picked out. Overall Randy and Sapphire were a absolute pleasure to work with.
Jun 25, 2020
Had a great experience- LOVE my Envision. They were easy...
Had a great experience- LOVE my Envision. They were easy to work with and very accommodating! I was even allowed to take the car home for the night!
Troy Myers
Sales
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Feb 01, 2021
Very helpful and not pushy or forceful they respect the...
Very helpful and not pushy or forceful they respect the customer they don’t hound you on the phone. Honest and do what they say they will.
Jan 10, 2021
I went to Carl Black just to see my situation with my...
I went to Carl Black just to see my situation with my existing corolla 2019 and loan . Troy was extremely helpful and understanding of my need since the beginning. Troy called me the next they with a proposal and i got my new GMC with and excellent deal. Thank you Troy and the cark black Team.
Tori Martinez
Sales
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Oct 14, 2022
This is the second time we bought a car from Chevrolet
This is the second time we bought a car from Chevrolet and the second time with this seller, this man did not give me confidence the first time and this second time I wanted to give him the opportunity because my husband know him , but he cheated again, he is only here to sell and make money and not to help the client and meet their expectations. Esta es la segunda vez que compramos un auto de Chevrolet y la segunda vez con este vendedor, este hombre no me dio confianza la primera vez y esta segunda vez quise darle la oportunidad porque mi esposo lo conoce, pero me volvió a engañar, solo está aquí para vender y ganar dinero y no para ayudar al cliente y cumplir con sus expectativas. Comunidad hispana no se dejen envolver por este señor.
Feb 15, 2021
Great experience, thoroughly helped.Was quick and easy,...
Great experience, thoroughly helped.Was quick and easy, no hassle. Everyone was kind. Helped me find my perfect car that met my needs, lifestyle, and price range!
Alexia Zapien
Sales Professional
Sep 01, 2026
You can tell this team cares about their customers &
You can tell this team cares about their customers & takes pride in what they do.
Carlos Criddle
Sales Professional
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Courtney Hardy
Sales Professional
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Devin Hale
Sales and Leasing Professional
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Jackson Hall
Sales Professional
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Keyomo Butler
Sales and Leasing Professional
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Mark Whittaker
Sales and Leasing Professional
Jul 08, 2026
I was excited to purchase my new vehicle here, but the
I was excited to purchase my new vehicle here, but the experience after the sale has been one of the most frustrating customer service experiences I’ve ever had. The night I purchased my vehicle, it was already around 10:00 p.m. My dash cam was hardwired into my trade-in, and removing it wasn’t something that could be done in a few minutes. My son was going to help remove it, and I was told I could come back the next day while my new vehicle was being detailed. The next day, I even received the dealership’s customer satisfaction survey call. I told the representative I was coming back to clean out my trade-in and have my new car detailed, and that I’d discuss the survey in person. When I arrived, my trade-in had already been sent away. The staff told me they would retrieve my dash cam from the wholesale lot. I left without worrying because they assured me they would get it back to me. I even have text messages from my salesperson stating: “It’s been sent to our wholesale lot so I will call them and see if they can take it out.” Fast forward more than a month, and instead of returning my property, I was offered a cheap generic dash cam from Temu as a replacement for my Anker Roav dash cam that I purchased myself. Then, to make matters worse, my salesperson later claimed he never told me I could come back for my belongings. Throughout this entire ordeal, I waited for return calls from Mr. Zimmerman and Mr. Whitaker. Neither ever called me back despite multiple promises. There were also issues with the “detail” on my new vehicle that were never resolved. The vehicle wasn’t properly cleaned, there was a handprint left on the dashboard, and there was a scratch near the shifter that I reported immediately. Those concerns were also ignored. Mistakes happen. Losing a customer’s property is unfortunate but fixable. Ignoring the customer, changing the story, failing to return calls, and offering an inferior replacement instead of making things right is what earned this review. If you buy a vehicle here, remove every single personal item before handing over your keys, because if something goes missing, don’t expect anyone to take ownership of the problem.
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Why Choose Carl Black Chevrolet Buick GMC Kennesaw
The team at Carl Black Chevrolet Buick GMC Kennesaw is dedicated to providing you with the absolute best customer service possible. From the minute you step inside our showroom our professional staff will focus on your priorities and preferences so that we can suggest the right car for your individual situation and needs. We’re aware that the car-buying experience hasn’t always been a pleasant one, so our goal is to make the process as easy and stress-free as possible for you.
Disclaimer:
New vehicle pricing includes all offers and incentives. Appropriate Tax, Title, and Tag are not included in vehicle prices shown and must be paid by the purchaser. See dealer for details. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (678) 269-6431 or by visiting us at the dealership.
Prices do not include government fees which include tax, tag, title and WRA (Warranty Rights Act) fees. All pricing, vehicle information, and availability are subject to change without notice. All offers and vehicle pricing are before tax, tag, title, mv rights act fee, and license. Out of state buyers are responsible for all state, county, city taxes and fees, as well as title/registration fees in the state that the vehicle will be registered. All prices and offers include all rebates and incentives which the dealer retains unless otherwise specifically provided. Dealer not responsible for errors and omissions; all offers subject to change without notice. Contact dealer for the most current information.
Some vehicles listed on this site may not be physically located at this dealership and may be available for transportation. Transportation costs (if any) may not be included. Please verify availability and pricing by contacting us at: (678) 269-6431.
**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 4.9% interest and 20% downpayment.
The Carl Black Care Package is available for an optional purchase on all new (non-commercial/fleet) vehicles for $1,195 and is not included in the sale price of the vehicle. If the package is not purchased, the vehicle protection benefits, warranty coverage, and annual product reapplications will not be active. See or contact dealer for full details.
This Carl Black Care Package offers valuable enhancements to your new vehicle, including:
– Adam’s Polishes Paint Care Kit for a stunning, long-lasting exterior finish, complete with warranty coverage against paint fading, cracking, and environmental damage.
– Aquapel Window Treatment, lasting up to 6x longer than other treatments, improving visibility and safety, increasing windshield wiper life, and providing annual reapplications for three years.
The Brake Plus Rear-End Collision Deterrent System is available for an optional purchase on all new (non-commercial/fleet) vehicles for $299 and is not included in the sale price of the vehicle. This system helps minimize the risk of rear-end collisions. See or contact dealer for full details.
The Manufacturer’s Suggested Retail Price excludes tax, title, license, dealer fees and optional equipment. Dealer sets final price.