Pre-Owned 2024 Buick Envision Sport Touring All Wheel Drive SUVs
- VIN: LRBFZPE49RD015881
- Stock: P301633
Pre-Owned 2024 Buick Envision Sport Touring
VIN: LRBFZPE49RD015881STOCK: P301633Basic Info
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Vehicle Location:Nashville, TN
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Exterior:Smokey Amethyst Metallic
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Drivetrain:All Wheel Drive
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Interior:Ebony, Perforated Leather-appointed seat trim
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Transmission:Automatic
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Engine:2.0L Turbo ECOTEC 4-cylinder engine
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Fuel Efficiency:22 CITY / 29 HWY
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Mileage:39,342
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Stock Number:P301633
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VIN:LRBFZPE49RD015881
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Description
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Vehicle Details
Exterior
- Automatic on/off LED headlamps with delay feature
- Setting the control to "Auto" turns on the headlamps to normal low-beam brightness, along with the taillamps, license plate lamp and other exterior lights
- When you park and exit the vehicle, the automatic delay feature allows the headlamps to remain on to light your way
- Once the ignition is turned off, headlamps will turn off automatically, after a set amount of time, to help save battery life
- Heated power outside mirrors with memory settings
- Heated feature helps clear away ice and fog
- Power adjustments allow you to move both side mirrors with the touch of a button
- Body-color
- Driver side auto-dimming
- Light sensitive
- Manual folding
- Remote control
- Includes memory settings for outside mirrors
- Upper active aero shutters
- Shutters automatically close at high speeds to help enhance aerodynamics
- Shutters reopen at lower speeds or when needed to help cool the engine compartment
- Located in the front fascia
- Front license plate bracket
- Front bracket is included if displaying a front license plate is required in your state
- Black roof rails
- 17" spare wheel
- 20" alloy wheels with Carbon Flash Metallic and high gloss Black center cap
- Wheels, 20" (50.8 cm) alloy with Carbon Flash Metallic and high gloss Black center cap (STD)
- Hands-Free power programmable liftgate with LED logo projection
- Simply kick your foot below the left side of the license plate with the key fob in your possession, and the liftgate will open
- May require additional optional equipment
- Tires, P245/45R20 all-season
- Wheel, 17" (43.2 cm) steel spare
- Tire, spare T145/70R17 SL blackwall
- Roof rails, Black
- Shutters, front upper grille, active
- Moldings, lower trim/wheel arch moldings with Dark Gloss finish
- IntelliBeam
- Headlamps, LED
- Headlamps, Adaptive Forward Lighting
- Lamp marker, reflex, front side
- Tail lamps, LED
- Glass, deep-tinted
- Glass, laminated front doors
- Wiper, rear intermittent
- License plate front mounting package
- Door handles, body-color
- Liftgate, manual
Interior
- Front bucket seats
- Seats, front bucket (STD)
- 12-volt auxiliary cargo area power outlet
- Cabin humidity sensor
- Continuously reads the temperature and humidity inside the vehicle
- Adjusts airflow automatically to match the individual climate settings for both you and your passenger
- QuietTuning™ with Active Noise Cancellation
- Buick QuietTuning™ combines several technologies to help reduce, block and absorb unwanted sounds for a quiet interior
- Head-Up Display
- Projects vehicle information onto the windshield to help keep your eyes on the road
- Can select key vehicle information to display
- May require additional optional equipment
- Wireless Charging
- Uses induction technology for portable electronic devices1
- Buick® Connected Access capable
- Subject to terms. See onstar.com or dealer for details.
- Leather-wrapped flat-bottom steering wheel
- Sporty appearance
- Increases legroom for easier entry and exit
- 6-way manual front passenger seat
- Can be positioned forward or back and up or down
- Also includes a recline feature that raises and lowers the seatback
- 2-way adjustable rear center headrests
- Carpeted front and rear floor mats with ST logo
- May require additional optional equipment
- 40/60 split-folding rear bench seat
- Can fold one or both sides down
- Adds cargo and passenger carrying versatility to your vehicle
- Microfilter Technology
- Helps remove pollutants and fine dust
- Adaptive Cruise Control
- Automatically follows a detected vehicle ahead at a driver-selected following gap1
- If no vehicle is detected in your path, works like regular cruise control
- You can always override the feature and take control
- 8-way power driver and front passenger seats
- Easy-to-reach controls offer 8 ways to customize comfort
- Forward and back
- Up and down
- Tilt seat cushion up and down
- Recline seatback back and upright
- 6-way manual passenger seat on Preferred and ST
- Cargo cover
- Removable, helps keep items out of sight, offering security and privacy
- May require additional optional equipment
- Memory settings
- Save preferences for the outside mirrors and driver seat position
- Alloy sport pedals
- Brushed metal with raised rubber traction surfaces
- May require additional optional equipment
- Ambient interior lighting
- RGB static
- 12-volt auxiliary front power outlet
- The front covered outlet lets the driver and front passenger charge and use 12-volt compatible personal devices
- Keyless Open and Start
- With the key fob in your possession, locks and unlocks your car's doors without having to use the key fob, increasing convenience
- With the vehicle in Park or Neutral, press the brake pedal and then press the engine start/stop button to start the engine; the green indicator on the button will illuminate
- Shift to Park and press the engine start/stop button to turn off the engine
- Traffic Sign Recognition
- Can display detected speed limit signs in your instrument cluster1
- Can also chime when you may be speeding, or a new speed limit sign is detected
- Inside rearview auto-dimming mirror
- Automatically dims the inside rearview mirror when it senses bright light from behind
- Universal Home Remote
- 3-channel programmable
- Conveniently activates compatible devices such as garage door openers, security systems, and home automation devices from inside your vehicle
- May require additional optional equipment
- Remote Start
- Start your vehicle remotely and step into a comfortably warmed or cooled vehicle
- May require additional optional equipment
- Heated driver and front passenger seats
- Temperature control offers three levels of warmth, allowing you to heat the cushions and seatbacks at the touch of a button
- May require additional optional equipment
- Automatic air recirculation
- Monitors cabin air quality and automatically adjusts air flow
- May require additional optional equipment
- Heated steering wheel
- With the press of a button, the steering wheel quickly heats up to provide additional comfort
- May require additional optional equipment
- Dual-zone automatic climate control
- Automatically maintains the selected temperatures for both the driver and front passenger
- May require additional optional equipment
- Headrests, 2-way adjustable, rear, outboard seats, up/down
- Seat adjuster, driver 8-way power
- Seat adjuster, front passenger 6-way manual
- Armrest, rear center
- Cup holders, 2 in front console, 2 in rear armrest
- Floor covering, carpet
- Steering column, tilt and telescopic
- Steering wheel, leather-wrapped, flat bottom
- Speedometer, miles/kilometers
- Retained accessory power power windows, audio system and moonroof remain operational after ignition is switched off for a period of time or until a door is opened
- Remote panic alarm
- Wireless Charging
- Power outlet, 12-volt, front auxiliary
- Power outlet, 12-volt, cargo area, auxiliary
- Sensor, cabin humidity
- Air conditioning, refrigerant, low GWP
- Air vents, rear
- Air Filter with Microfilter Technology
- Defogger, rear-window electric
- Mirror, inside rearview auto-dimming
- QuietTuning Buick unique process to reduce, block and absorb noise and vibration to create a quiet interior cabin
- Interior ambient lighting (RGB static)
- Pedals, sport alloy
- Map pockets, driver and front passenger seatbacks
- Cargo compartment cover, rear
- Buick Connected Access capable (Subject to terms. See onstar.com or dealer for details.)
- Traffic Sign Recognition
Entertainment
- Wireless Apple CarPlay/Wireless Android Auto capability for compatible phones
- Can use Apple CarPlay1 and Android Auto2 wirelessly
- Charging-only USB ports
- 2 USB ports1 located in front lower console
- Wi-Fi® hotspot capable
- Terms and limitations apply. See onstar.com or dealer for details.
- Charge / Data USB ports
- 2 USB ports1 located on instrument panel
- Ultrawide 30" diagonal premium display with Google built-in compatibility
- Navigation capability
- In-vehicle apps1
- Personalized profiles for each driver's settings
- Natural Voice Recognition
- Phone Integration for Wireless Apple CarPlay2/Wireless Android Auto3 for compatible phones
- SiriusXM® 3-month Platinum Trial Subscription
- The ultimate entertainment experience1
- Expertly curated ad-free music and exclusive artist created music channels
- Premium sports coverage with live play-by-plays from every major sport, and sports talk including official league and college conference channels
- You also get Howard Stern, exclusive comedy, talk and news
- Discover even more when you stream on the SXM App, with Xtra music channels for any mood or activity, podcasts including SiriusXM originals, personalized Pandora stations and SiriusXM video
- Bose premium 9-speaker audio system
- Bose®1 is renowned for expert sound engineering and high-quality audio and with premium speakers positioned throughout the cabin, you'll get rich, concert-like sound
- Includes AudioPilot® noise compensation technology that monitors cabin noise levels and seamlessly adjusts volume level and equalization
- Enjoy clear, true sound reproduction
- May require additional optional equipment
- Noise control system, active noise cancellation
- USB ports, front lower console, dual, charge-only
- USB ports, 2, Charge/Data ports located on instrument panel
Mechanical
- Driver Shift Control
- Allows shifting the automatic transmission similar to a manual transmission
- Engine air filter life monitor
- Determines when the engine air filter needs to be replaced
- Trailering provisions
- Includes connector for accessory wiring harness
- Power steering
- Electric, non-variable ratio
- Intelligent All-Wheel Drive with active twin clutch
- To help maximize traction, available Intelligent All-Wheel Drive with active twin clutch sends power to the wheel(s) with the most grip in dry or slippery weather situations
- 4-wheel antilock disc brakes
- Help reduce wheel lockup and maintain steering control during hard braking on most slippery surfaces
- Axle, 3.47 final drive ratio
- Road emergency tool kit
- Helps keep you prepared for the unexpected
- Electronic Grade Braking
- Helps the driver maintain a constant speed without having to ride the brakes while the vehicle is heading downhill
- Engine control stop/start with system override
- 5-link rear suspension
- 9-speed automatic transmission
- Electronically controlled transmission with overdrive and Driver Shift Control
- Transmission, 9-speed automatic (STD)
- 2.0L Turbo ECOTEC 4-cylinder engine
- 228 hp @ 5000 rpm
- 258 lb-ft of torque @ 1500-4000 rpm
- Engine Stop/Start capable, with deactivation switch that allows customers to choose whether or not they want to use the auto-stop function
- Engine, 2.0L Turbo, 4-cylinder, SIDI (228 hp [170 kW] @ 5000 rpm, 258 lb-ft of torque [350 N-m] @ 1500-4000 rpm) (STD)
- MacPherson strut front suspension
- Engine, 2.0L Turbo, 4-cylinder, SIDI (228 hp [170 kW] @ 5000 rpm, 258 lb-ft of torque [350 N-m] @ 1500-4000 rpm)
- Fuel, gasoline, E15
- Engine air filtration monitor
- Engine control, stop/start
- Engine control, stop/start system override
- Electronic Grade Braking
- Driver shift control, tap-up/tap-down on shifter
- Axle, electronic positraction, twin-clutch
- All-wheel drive
- Trailering provisions includes connector for accessory wiring harness
- GVWR, 5180 lbs (2350 kg)
- Suspension, front MacPherson strut
- Suspension, rear 5-link
- Steering, power, non-variable ratio, electric
- Brakes, 4-wheel antilock, 4-wheel disc, 17" front and rear
- Brake, parking, electronic
- Brake lining, high-performance
- Coolant protection, engine
- Tool kit, road emergency
Safety
- LED headlamps with enhanced functionality
- Includes welcome light sequence with the press of a key fob button
- Cornering lamps
- Country low-beam light distribution
- Buckle to Drive
- Helps remind the driver to buckle their seat belt before driving by preventing the vehicle from being shifted out of PARK temporarily when the driver's seat belt is not buckled
- The feature also reminds the front passenger to buckle up, if equipped
- StabiliTrak, electronic stability control system with traction control
- Automatically helps enhance control, particularly during emergency maneuvers, by adjusting the brakes and engine torque to help you stay on your intended path
- Rear Pedestrian Alert
- When you're in Reverse, alerts you to detected pedestrians directly behind your vehicle1
- Limited nighttime and low visibility performance
- OnStar® and Buick® Connected Services capable
- Terms and limitations apply. See onstar.com or dealer for details.
- Airbag system
- Frontal and seat-mounted side-impact for driver and front passenger1
- Knee airbag for driver1
- Roof-rail mounted head-curtain for outboard seating positions1
- Safety Alert Seat
- Uses left-, right- or both-side driver seat vibration pulses to help you detect and identify the direction of potential crashes1
- You can also switch to beeping crash avoidance alerts
- Intersection Automatic Emergency Braking
- Can help you avoid or reduce the severity of an intersection collision with a detected cross-traffic vehicle1
- Can automatically provide hard emergency braking or enhance your hard braking
- Blind Zone Steering Assist
- Can provide a brief, firm turn of the steering wheel when a potential crash is detected with a moving vehicle in the lane you're entering1
- Forward Collision Alert
- Warns you if it detects a potential collision with a detected vehicle you're following so you can take action1
- Can also provide a tailgating alert if you're following a vehicle much too closely
- 3 Years of OnStar® Remote Access
- The OnStar Remote Access Plan1 lets you start or stop your vehicle, lock and unlock doors, even check the fuel level and tire pressure (depending on vehicle equipment) – all from your smartphone2
- Enhanced Automatic Emergency Braking
- Can help you avoid or reduce the severity of collisions with a detected vehicle you're following1
- Radar and camera technology are used to automatically provide hard emergency braking or enhance the driver's hard braking
- Works at speeds above 2 mph
- Speed Limit Assist
- Uses a camera to identify the posted speed limit and automatically adjusts the vehicle's maximum set speed1
- You can adjust the set speed relative to the detected limit
- Only works when not using cruise control
- Reverse Automatic Braking
- Alerts you and/or automatically provides hard emergency braking when in Reverse1
- Can help avoid collisions with detected vehicles and objects directly behind you
- Side Bicyclist Alert
- Alerts you to a detected bicyclist that is approaching a side blind zone1
- During a brief time after parking, the feature can alert you when a detected bicyclist is approaching so you don't open your door
- Front Pedestrian and Bicyclist Braking
- At speeds between 5 and 50 mph, can help you avoid or reduce the severity of a collision with a pedestrian or bicyclist it detects directly in front of you1
- Provides alerts and can automatically provide hard emergency braking or enhance driver's hard braking
- Limited nighttime and low visibility performance
- Hill Descent Control
- Uses antilock braking to help provide a smooth, controlled descent
- Helps driver maintain control of the vehicle without depressing the brake pedal
- Lane Keep Assist with Lane Departure Warning
- Uses a brief steering wheel turn to alert you when it detects you are unintentionally drifting out of your lane lines1
- System alerts do not occur if you're using your turn signal, or it detects you may be intentionally leaving your lane
- You may receive additional Lane Departure Warning alerts if needed
- Following Distance Indicator
- Displays the following time in seconds between your vehicle and a detected vehicle in front of you1
- Designed to help you maintain a safe following distance
- Rear Cross Traffic Braking
- When in Reverse, alerts you or automatically provides hard emergency braking to prevent a collision with detected vehicles crossing behind you1
- Rear Park Assist
- When in Reverse, provides alerts of nearby detected vehicles and objects behind your vehicle1
- Alerts can help you park and avoid collisions
- LATCH System
- Lower Anchors and Tethers for CHildren system helps make it easy to install and secure a compatible child restraint seat
- Teen Driver
- Helps encourage safe driving habits for teens by providing an in-vehicle report card1
- Activates certain safety systems, if equipped, when a Teen Driver-designated key fob is used
- Mutes the radio until the front-seat occupants fasten their seat belts
- HD Surround Vision
- Provides selectable digital camera views of the area around your vehicle1
- Can help you park or avoid vehicles and objects1
- You can also display a guideline to show where your vehicle is heading1
- Rear Seat Reminder
- Helps to remind the driver to check the back seat(s) before leaving the vehicle1
- Activates when rear doors are opened and closed up to 10 minutes before or anytime while your vehicle is on
- Under certain conditions, once the vehicle is switched off, designed to sound audible chimes and display a visual message within the driver display
- Activates only once each time the vehicle is turned on and off, and would require re-activation on a second trip
- Tire Pressure Monitoring System with Tire Fill Alert
- Monitors the pressure in each tire and alerts you if there is a low-pressure condition in one or more of the tires1
- Provides visual and audible alerts outside the vehicle when inflating an under inflated tire to the recommended tire pressure
- Front Pedestrian and Bicyclist Braking
- StabiliTrak, stability control system with Traction Control
- Hill Descent Control
- Headlamps, enhanced LED functionality
- Daytime Running Lamps, separate cavity, LED
- Airbags, frontal and seat-mounted side-impact for driver and front passenger, knee airbag for driver, and roof-rail mounted head-curtain for outboard seating positions (Always use seat belts and child restraints. Children are safer when properly secured in a rear seat in the appropriate child restraint. See the Owner's Manual for more information.)
- Blind Zone Steering Assist
- Following Distance Indicator
- Rear Cross Traffic Braking
- Rear Pedestrian Alert
- Rear Seat Reminder
- Safety Alert Seat
- Buckle to Drive prevents vehicle from being shifted out of Park until driver seat belt is fastened; times out after 20 seconds and encourages seat belt use, can be turned on and off in Settings or Teen Driver menu
- Seat belts, 3-point, driver and front passenger includes pretensioners and load limiters
- Seat belts, 3-point, rear, all seating positions
- Seat belt indicator, driver
- Seat belt indicator, rear seat
- Seat belt restraint pretensioner, rear
- Speed Limit Assist, automatic
- Teen Driver a configurable feature that lets you activate customizable vehicle settings associated with a key fob, to help encourage safe driving behavior. It can limit certain available vehicle features, and it prevents certain safety systems from being turned off. An in-vehicle report card gives you information on driving habits and helps you to continue to coach your new driver
- LATCH system (Lower Anchors and Tethers for CHildren) for child restraint seats
- Tire Pressure Monitoring System, auto learn
- Side Bicyclist Alert
Tech Specs
- Vehicle Name: Buick Envision
- Body Style: Sport Utility Vehicle
- Drivetrain: All Wheel Drive
- EPA Classification: 4WD Sport Utility Vehicle
- Passenger Capacity: 5
- Passenger Volume: 100.4
- Base Curb Weight: 3964
- Number of Passenger Doors: 4
- Fuel Economy Est-Combined: 25 (2023)
- EPA Fuel Economy Est - City: 22 (2023)
- EPA Fuel Economy Est - Hwy: 29 (2023)
- Tons/yr of CO2 Emissions @ 15K mi/year: 7.1 (2023)
- Dead Weight Hitch - Max Trailer Wt.: 1500
- Dead Weight Hitch - Max Tongue Wt.: 150
- Wt Distributing Hitch - Max Trailer Wt.: 1500
- Wt Distributing Hitch - Max Tongue Wt.: 150
- Engine Order Code: LSY
- Engine Type: Turbocharged Gas I4
- Displacement: 2.0L/- TBD -
- Fuel System: Direct Injection
- SAE Net Horsepower @ RPM: 228 @ 5000
- SAE Net Torque @ RPM: 258 @ 1500-4000
- Trans Order Code: M3H
- Trans Type: 9
- Trans Description Cont.: Automatic
- Trans Description Cont. Again:
- First Gear Ratio (:1): 4.69
- Second Gear Ratio (:1): 3.31
- Third Gear Ratio (:1): 3.01
- Fourth Gear Ratio (:1): 2.45
- Fifth Gear Ratio (:1): 1.92
- Sixth Gear Ratio (:1): 1.45
- Seventh Gear Ratio (:1): 1.00
- Eighth Gear Ratio (:1): 0.75
- Ninth Gear Ratio (:1): 0.62
- Reverse Ratio (:1): 2.94
- Clutch Size:
- Final Drive Axle Ratio (:1): 3.47
- Transfer Case Gear Ratio (:1), High: - TBD -
- Transfer Case Gear Ratio (:1), Low: - TBD -
- Cold Cranking Amps @ 0° F (Primary): - TBD -
- Maximum Alternator Capacity (amps): - TBD -
- Total Cooling System Capacity: - TBD -
- Suspension Type - Front: MacPherson Strut
- Suspension Type - Rear: 5-Link Independent
- Suspension Type - Front (Cont.):
- Suspension Type - Rear (Cont.):
- EPA MPG Equivalent - City:
- Shock Absorber Diameter - Front: - TBD -
- Shock Absorber Diameter - Rear: - TBD -
- Stabilizer Bar Diameter - Front: - TBD -
- Stabilizer Bar Diameter - Rear: - TBD -
- Front Tire Order Code: XD9
- Rear Tire Order Code: XD9
- Spare Tire Order Code: QCS
- Front Tire Size: P245/45R20
- Rear Tire Size: P245/45R20
- Spare Tire Size: T145/70R17
- Front Wheel Size: 20 x - TBD -
- Rear Wheel Size: 20 x - TBD -
- Spare Wheel Size: 17 x - TBD -
- Front Wheel Material: Aluminum
- Rear Wheel Material: Aluminum
- Spare Wheel Material: Steel
- Steering Type: Electric Power Rack-and-Pinion
- Steering Ratio (:1), Overall: - TBD -
- Lock to Lock Turns (Steering): - TBD -
- Turning Diameter - Curb to Curb: 38.0
- Turning Diameter - Wall to Wall: - TBD -
- Brake Type: Pwr
- Brake ABS System: 4-Wheel
- Disc - Front (Yes or ): Yes
- Disc - Rear (Yes or ): Yes
- Front Brake Rotor Diam x Thickness: 12.6 x - TBD -
- Rear Brake Rotor Diam x Thickness: 12.4 x - TBD -
- Drum - Rear (Yes or ):
- Rear Drum Diam x Width:
- Fuel Tank Capacity, Approx: 16.1
- Front Head Room: 39.6
- Front Leg Room: 40.4
- Front Shoulder Room: 56.7
- Front Hip Room: 55.1
- Second Head Room: 38.9
- Second Leg Room: 39.3
- Second Shoulder Room: 55.9
- Second Hip Room: 47.4
- Wheelbase: 109
- Length, Overall: 182.7
- Width, Max w/o mirrors: 74.1
- Height, Overall: 64.6
- Track Width, Front: 63.3
- Track Width, Rear: 63.3
- Min Ground Clearance:
- Rear Door Opening Height:
- Rear Door Opening Width:
- Cargo Area Length @ Floor to Seat 1:
- Cargo Area Length @ Floor to Seat 2:
- Cargo Area Length @ Floor to Seat 3:
- Cargo Area Width @ Beltline:
- Cargo Box Width @ Wheelhousings:
- Cargo Box (Area) Height:
- Liftover Height:
- Cargo Volume to Seat 1: 52.7
- Cargo Volume to Seat 2: 25.2
- Cargo Volume to Seat 3:
- Model Group: Envision
- Vehicle Segment: Compact Sport Utility
- Vehicle Type: Sport Utility
- Engine Displacement Units: 2.0
- Engine Camshaft: DOHC
- Engine Block Type: aluminum
- Engine Cylinder Count: 4
- Engine Valve Count: 4
- Country of Origin: China MPV
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Sales Professional
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Courtney Hardy
Sales Professional
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Devin Hale
Sales and Leasing Professional
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Jackson Hall
Sales Professional
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Keyomo Butler
Sales and Leasing Professional
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Mark Whittaker
Sales and Leasing Professional
Jul 08, 2026
I was excited to purchase my new vehicle here, but the
I was excited to purchase my new vehicle here, but the experience after the sale has been one of the most frustrating customer service experiences I’ve ever had. The night I purchased my vehicle, it was already around 10:00 p.m. My dash cam was hardwired into my trade-in, and removing it wasn’t something that could be done in a few minutes. My son was going to help remove it, and I was told I could come back the next day while my new vehicle was being detailed. The next day, I even received the dealership’s customer satisfaction survey call. I told the representative I was coming back to clean out my trade-in and have my new car detailed, and that I’d discuss the survey in person. When I arrived, my trade-in had already been sent away. The staff told me they would retrieve my dash cam from the wholesale lot. I left without worrying because they assured me they would get it back to me. I even have text messages from my salesperson stating: “It’s been sent to our wholesale lot so I will call them and see if they can take it out.” Fast forward more than a month, and instead of returning my property, I was offered a cheap generic dash cam from Temu as a replacement for my Anker Roav dash cam that I purchased myself. Then, to make matters worse, my salesperson later claimed he never told me I could come back for my belongings. Throughout this entire ordeal, I waited for return calls from Mr. Zimmerman and Mr. Whitaker. Neither ever called me back despite multiple promises. There were also issues with the “detail” on my new vehicle that were never resolved. The vehicle wasn’t properly cleaned, there was a handprint left on the dashboard, and there was a scratch near the shifter that I reported immediately. Those concerns were also ignored. Mistakes happen. Losing a customer’s property is unfortunate but fixable. Ignoring the customer, changing the story, failing to return calls, and offering an inferior replacement instead of making things right is what earned this review. If you buy a vehicle here, remove every single personal item before handing over your keys, because if something goes missing, don’t expect anyone to take ownership of the problem.
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Why Choose Carl Black Chevrolet Buick GMC Kennesaw
The team at Carl Black Chevrolet Buick GMC Kennesaw is dedicated to providing you with the absolute best customer service possible. From the minute you step inside our showroom our professional staff will focus on your priorities and preferences so that we can suggest the right car for your individual situation and needs. We’re aware that the car-buying experience hasn’t always been a pleasant one, so our goal is to make the process as easy and stress-free as possible for you.
Disclaimer:
Pre-Owned vehicle pricing includes all offers and incentives. Appropriate Tax, Title, and Tag are not included in vehicle prices shown and must be paid by the purchaser. See dealer for details. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (678) 269-6431 or by visiting us at the dealership.
Prices do not include government fees which include tax, tag, title and WRA (Warranty Rights Act) fees. All pricing, vehicle information, and availability are subject to change without notice. All offers and vehicle pricing are before tax, tag, title, mv rights act fee, and license. Out of state buyers are responsible for all state, county, city taxes and fees, as well as title/registration fees in the state that the vehicle will be registered. All prices and offers include all rebates and incentives which the dealer retains unless otherwise specifically provided. Dealer not responsible for errors and omissions; all offers subject to change without notice. Contact dealer for the most current information.
Some vehicles listed on this site may not be physically located at this dealership and may be available for transportation. Transportation costs (if any) may not be included. Please verify availability and pricing by contacting us at: (678) 269-6431.
**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 5.9% interest and 20% downpayment.