Pre-Owned 2024 Chevrolet Suburban Z71 4WD SUVs
- VIN: 1GNSKDKD9RR193128
- Stock: P507019
Pre-Owned 2024 Chevrolet Suburban Z71
VIN: 1GNSKDKD9RR193128STOCK: P507019Basic Info
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Vehicle Location:Hiram, GA
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Exterior:Sterling Gray Metallic
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Drivetrain:4WD
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Interior:Jet Black
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Transmission:10-Speed Automatic
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Engine:Gas V8 5.3L/
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Fuel Efficiency:15 CITY / 19 HWY
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Mileage:34,129
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Stock Number:P507019
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VIN:1GNSKDKD9RR193128
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Description
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Vehicle Details
Exterior
- Active aero shutters, upper
- Door handles, body-color
- Fascia, front high-approach angle
- Glass, acoustic, laminated
- Glass, deep-tinted (all windows, except light-tinted glass on windshield and driver- and front passenger-side glass)
- Glass, windshield shade band
- Headlamps, LED
- IntelliBeam, automatic high beam on/off
- Lamps, stop and tail, LED
- Liftgate, rear power programmable, hands-free with emblem projection
- LPO, Assist steps, tubular, Black (dealer-installed)
- Luggage rack side rails, roof-mounted, Black
- Mirror caps, body-color
- Mirrors, outside heated power-adjustable, manual-folding, body-color
- Tire carrier, lockable outside spare, winch-type mounted under frame at rear
- Tire, spare P265/70R17 all-season, blackwall
- Tires, 275/60R20SL all-terrain, blackwall
- Wheel, full-size spare, 17 (43.2 cm)
- Wheels, 20 x 9 (50.8 cm x 22.9 cm) machined aluminum with Technical Gray pockets
- Windshield, solar absorbing
- Wiper, rear intermittent with washer
- Wipers, front intermittent, Rainsense
Interior
- Air conditioning, rear
- Air conditioning, tri-zone automatic climate control with individual climate settings for driver, right front passenger and rear seat occupants
- Assist handles, front passenger A-pillar and second row outboard B-pillar
- Assist handles, overhead, driver and front passenger, located in headliner
- Audio system feature, Bose 9-speaker stereo
- Audio system, Chevrolet Infotainment 3 Premium system with Google built-in compatibility (select service plan required, terms and limitations apply), including nav capability, 10.2 diagonal HD color touchscreen, includes multi-touch display, AM/FM stereo, Bluetooth streaming audio for music and most phones; featuring wireless Apple CarPlay and wireless Android Auto capability for compatible phones, advanced voice recognition, in-vehicle apps, personalized profiles for infotainment and vehicle settings.
- Bluetooth for phone personal cell phone connectivity to vehicle audio system
- Cargo management system
- Chevrolet Connected Access capable (Subject to terms. See onstar.com or dealer for details.)
- Console, floor with storage area and removable storage tray
- Cruise control, electronic with set and resume speed
- Defogger, rear-window electric
- Door locks, power programmable with lockout protection and delayed locking
- Driver Information Center, enhanced, 12 diagonal multi-color digital display includes speedometer and tachometer gauges
- Electronic Precision Shift
- Floor covering, color-keyed carpeting
- Floor mats, color-keyed carpeted first and second row, removable (Deleted when LPO floor mats or LPO floor liners are ordered.)
- Infotainment display, 10.2 diagonal multi-color touchscreen
- Keyless Open includes extended range Remote Keyless Entry
- Lighting, interior with dome light, driver- and passenger-side door switch with delayed entry feature, cargo lights, door handle or Remote Keyless Entry-activated illuminated entry and map lights in front and second seat positions
- Memory settings, recalls 2 driver presets for power driver seat
- Mirror, inside rearview auto-dimming
- Power outlet, front auxiliary, 12-volt, located in the center stack of instrument panel
- Power outlets, 2, 120-volt, located on the rear of the center console and rear cargo area
- Rear Seat Reminder
- Remote Start
- Seat adjusters, 10-way power includes 8-way power driver and front passenger seats with 2-way power lumbar
- Seat trim, leather-appointed front seats
- Seats, heated driver and front passenger
- Seats, second row 60/40 split-folding bench, manual
- Seats, third row 60/40 split-folding bench, manual
- Sill plates, bright, front and rear door
- SiriusXM with 360L includes a trial subscription to the Platinum Plan. Experience more channels in the vehicle, a more personalized experience and easier navigation. (IMPORTANT: The SiriusXM trial package is not provided on vehicles that are ordered for Fleet Daily Rental (FDR) use. Trial subscription subject to the SiriusXM Customer Agreement and privacy policy, visit www.siriusxm.com which includes full terms and how to cancel. All fees, content, features, and availability are subject to change. Some features require GM connected vehicle services.
- Steering column lock, electrical
- Steering column, manual tilt and telescopic
- Steering wheel controls, mounted audio Driver Information Center, cruise control, Forward Collision Alert following gap button and heated steering wheel (when equipped)
- Steering wheel, wrapped
- Theft-deterrent system, electrical, unauthorized entry
- Universal Home Remote includes garage door opener, programmable
- USB charging-only ports, 4 type-C, (2) located on rear of center console and (2) in 3rd row
- USB data ports, 4 total; 2, one-type-A and one type-C located within center console and 2, one type-A and one type-C located on instrument panel (When (DCH) power-sliding center console is ordered, deletes 2 USB ports located within center console.)
- Visors, driver and front passenger illuminated vanity mirrors, sliding
- Wi-Fi Hotspot capable (Terms and limitations apply. See onstar.com or dealer for details.)
- Window, power with driver Express-Up/Down
- Window, power with front passenger Express-Up/Down
- Windows, power with rear Express-Down
- Wireless Apple CarPlay/Wireless Android Auto
- Wireless charging
- Driver Information Center, enhanced, 12" diagonal multi-color digital display includes speedometer and tachometer gauges
- Remote start
- Wireless Charging
Entertainment
- Audio system feature, Bose 9-speaker stereo
- Wi-Fi Hotspot capable (Terms and limitations apply. See onstar.com or dealer for details.)
Mechanical
- 4-wheel drive
- Air filter, heavy-duty
- Alternator, 220 amps
- Automatic Stop/Start
- Battery, 730 cold-cranking amps with 80 amp hour rating
- Brakes, 4-wheel antilock, 4-wheel disc with DURALIFE rotors
- Cooling, auxiliary transmission oil cooler, heavy-duty air-to-oil
- Cooling, external engine oil cooler, heavy-duty air-to-oil integral to driver side of radiator (Deleted when (LM2) Duramax 3.0L Turbo-Diesel I6 engine is ordered.)
- Differential, mechanical limited-slip
- Engine air filtration monitor
- Engine control, stop/start system disable button, non-latching
- Engine, 5.3L EcoTec3 V8 with Dynamic Fuel Management, Direct Injection and Variable Valve Timing, includes aluminum block construction (355 hp [265 kW] @ 5600 rpm, 383 lb-ft of torque [518 Nm] @ 4100 rpm)
- Exhaust, single system, single-outlet
- Fuel, gasoline, E15
- GVWR, 7700 lbs. (3493 kg)
- Hill Descent Control
- Hitch Guidance
- Keyless start, push button
- Mechanical Jack with tools
- Rear axle, 3.23 ratio
- Recovery hooks, Red, horizontal-mounted
- Skid plate, front
- Steering, power
- Suspension, front coil-over-shock with stabilizer bar
- Suspension, Premium Smooth Ride
- Suspension, rear multi-link with coil springs
- Trailer sway control
- Trailering equipment includes trailering hitch platform, 7-wire harness with independent fused trailering circuits mated to a 7-way connector and 2 trailering receiver
- Transfer case, active, 2-speed electronic Autotrac with rotary controls, includes neutral position for dinghy towing
- Transmission, 10-speed automatic electronically controlled with overdrive, includes Traction Select System including tow/haul
- Trailering equipment includes trailering hitch platform, 7-wire harness with independent fused trailering circuits mated to a 7-way connector and 2" trailering receiver
- Steering, power,
Safety
- 3 Years of OnStar Remote Access. The OnStar Remote Access Plan gives you simplified remote control of your properly equipped vehicle and unlocks a variety of great features in your myChevrolet mobile app. See dealer for details. (OnStar Remote Access Plan does not include emergency or security services. Fleet customers will get Fleet Remote Access through OnStar Vehicle Insights. See onstar.com for details and limitations. Available on select Apple and Android devices. Service availability, features and functionality vary by vehicle, device, and the plan you are enrolled in. Terms apply. Device data connection required.
- Airbags, Frontal airbags for driver and front outboard passenger; Seat-mounted side-impact airbags for driver and front outboard passenger; Driver inboard seat-mounted side-impact airbag; Head-curtain airbags for all rows in outboard seating positions (Always use seat belts and child restraints. Children are safer when properly secured in a rear seat in the appropriate child restraint. See the Owner's Manual for more information.)
- Automatic Emergency Braking
- Buckle to Drive prevents vehicle from being shifted out of Park until driver seat belt is fastened; times out after 20 seconds and encourages seat belt use, can be turned on and off in Settings or Teen Driver menu
- Daytime Running Lamps, LED
- Door locks, rear child security, manual
- Following Distance Indicator
- Forward Collision Alert
- Front and Rear Park Assist
- Front outboard Passenger Sensing System for frontal outboard passenger airbag (Always use seat belts and child restraints. Children are safer when properly secured in a rear seat in the appropriate child restraint. See the Owner's Manual for more information.)
- Front Pedestrian Braking
- HD Rear Vision Camera (Replaced by (UV2) HD Surround Vision when (WPL) Luxury Package is ordered.)
- Hill Start Assist
- Lane Keep Assist with Lane Departure Warning
- LATCH system (Lower Anchors and Tethers for CHildren), for child restraint seats lower anchors and top tethers located in all second-row seating positions, top tethers located in third row seating positions
- OnStar and Chevrolet connected services capable (Terms and limitations apply. See onstar.com or dealer for details.)
- StabiliTrak, stability control system with brake assist, includes traction control
- Teen Driver a configurable feature that lets you activate customizable vehicle settings associated with a key fob, to help encourage safe driving behavior. It can limit certain available vehicle features, and it prevents certain safety systems from being turned off. An in-vehicle report card gives you information on driving habits and helps you to continue to coach your new driver
- Tire Pressure Monitoring System auto learn, includes Tire Fill Alert (does not apply to spare tire)
- Warning tones headlamp on, driver and right-front passenger seat belt unfasten and turn signal on
Tech Specs
- Vehicle Name: Chevrolet Suburban
- Body Style: Sport Utility Vehicle
- Body Code: - TBD -
- Drivetrain: Four Wheel Drive
- Passenger Capacity: 8
- Gross Axle Wt Rating - Front: 3800
- Gross Axle Wt Rating - Rear: 4300
- Curb Weight - Front: 3001
- Curb Weight - Rear: 2722
- Gross Vehicle Weight Rating Cap: 7700
- Fuel Economy Est-Combined: 16 (2023)
- EPA Fuel Economy Est - City: 15 (2023)
- EPA Fuel Economy Est - Hwy: 19 (2023)
- Tons/yr of CO2 Emissions @ 15K mi/year: 11.1 (2023)
- Gross Combined Wt Rating: 14000
- Dead Weight Hitch - Max Trailer Wt.: 5000
- Dead Weight Hitch - Max Tongue Wt.: 500
- Wt Distributing Hitch - Max Trailer Wt.: 7600
- Wt Distributing Hitch - Max Tongue Wt.: 760
- Fifth Wheel Hitch - Max Trailer Wt.:
- Fifth Wheel Hitch - Max Tongue Wt.:
- Maximum Trailering Capacity: 8000
- Engine Order Code: L84
- Engine Type: Gas V8
- Displacement: 5.3L/- TBD -
- Fuel System: Direct Injection
- SAE Net Horsepower @ RPM: 355 @ 5600
- SAE Net Torque @ RPM: 383 @ 4100
- Trans Order Code: MHS
- Trans Type: 10
- Trans Description Cont.: Automatic
- Trans Description Cont. Again:
- First Gear Ratio (:1): 4.69
- Second Gear Ratio (:1): 2.98
- Third Gear Ratio (:1): 2.14
- Fourth Gear Ratio (:1): 1.77
- Fifth Gear Ratio (:1): 1.52
- Sixth Gear Ratio (:1): 1.27
- Seventh Gear Ratio (:1): 1.00
- Eighth Gear Ratio (:1): 0.85
- Ninth Gear Ratio (:1): 0.69
- Tenth Gear Ratio (:1): 0.63
- Reverse Ratio (:1): 4.86
- Clutch Size:
- Trans Power Take Off:
- Trans PTO Access:
- Transfer Case Model:
- Transfer Case Gear Ratio (:1), High: 1
- Transfer Case Gear Ratio (:1), Low: - TBD -
- Transfer Case Power Take Off:
- Cold Cranking Amps @ 0° F (Primary): 730
- Cold Cranking Amps @ 0° F (2nd):
- Maximum Alternator Capacity (amps): - TBD -
- Maximum Alternator Watts:
- Total Cooling System Capacity: - TBD -
- Engine Oil Cooler:
- Frame Type: - TBD -
- Suspension Type - Front: Independent
- Suspension Type - Rear: Multi-Link
- Spring Capacity - Front: - TBD -
- Spring Capacity - Rear: - TBD -
- Axle Type - Front: - TBD -
- Axle Type - Rear: - TBD -
- Axle Capacity - Front: - TBD -
- Axle Capacity - Rear: - TBD -
- Axle Ratio (:1) - Front: 3.23
- Axle Ratio (:1) - Rear: 3.23
- Shock Absorber Diameter - Front: - TBD -
- Shock Absorber Diameter - Rear: - TBD -
- Stabilizer Bar Diameter - Front: - TBD -
- Stabilizer Bar Diameter - Rear: - TBD -
- Front Tire Order Code: QAE
- Rear Tire Order Code: QAE
- Spare Tire Order Code: XCQ
- Front Tire Size: 275/60R20SL
- Rear Tire Size: 275/60R20SL
- Spare Tire Size: P265/70R17
- Front Tire Capacity: - TBD -
- Rear Tire Capacity: - TBD -
- Spare Tire Capacity: - TBD -
- Revolutions/Mile @ 45 mph - Front: N/A
- Revolutions/Mile @ 45 mph - Rear: N/A
- Revolutions/Mile @ 45 mph - Spare: N/A
- Front Wheel Size: 20 x 9.0
- Rear Wheel Size: 20 x 9.0
- Spare Wheel Size: 17 x - TBD -
- Front Wheel Material: Aluminum
- Rear Wheel Material: Aluminum
- Spare Wheel Material: Steel
- Steering Type: Pwr
- Steering Ratio (:1), On Center: - TBD -
- Steering Ratio (:1), At Lock: - TBD -
- Turning Diameter - Curb to Curb: 43.3
- Turning Diameter - Wall to Wall: N/A
- Brake Type: Pwr
- Brake ABS System: 4-Wheel
- Brake ABS System (Second Line):
- Disc - Front (Yes or ): Yes
- Disc - Rear (Yes or ): Yes
- Front Brake Rotor Diam x Thickness: 13.5 x 1.2
- Rear Brake Rotor Diam x Thickness: 13.6 x 1.0
- Drum - Rear (Yes or ):
- Rear Drum Diam x Width:
- Fuel Tank Capacity, Approx: 28
- Aux Fuel Tank Capacity, Approx:
- Fuel Tank Location: - TBD -
- Aux Fuel Tank Location:
- Front Head Room: 42.3
- Front Leg Room: 44.5
- Front Shoulder Room: 66.0
- Front Hip Room: 61.5
- Second Head Room: 38.9
- Second Leg Room: 42.0
- Second Shoulder Room: 64.8
- Second Hip Room: 61.3
- Third Head Room: 38.2
- Third Leg Room: 36.7
- Third Shoulder Room: 62.8
- Third Hip Room: 49.4
- Wheelbase: 134.1
- Length, Overall: 225.7
- Width, Max w/o mirrors: 81.1
- Height, Overall: 75.7
- Overhang, Front: - TBD -
- Overhang, Rear w/bumper: - TBD -
- Ground to Top of Load Floor: - TBD -
- Ground Clearance, Front: 8
- Ground Clearance, Rear: 8
- Rear Door Type: Liftgate
- Rear Door Opening Height: - TBD -
- Rear Door Opening Width: - TBD -
- Side Door Type:
- Side Door Opening Height:
- Side Door Opening Width:
- Step Up Height - Front: - TBD -
- Step Up Height - Side:
- Cargo Area Length @ Floor to Console: - TBD -
- Cargo Area Length @ Floor to Seat 1: - TBD -
- Cargo Area Length @ Floor to Seat 2: - TBD -
- Cargo Area Length @ Floor to Seat 3: - TBD -
- Cargo Area Length @ Floor to Seat 4:
- Cargo Area Width @ Beltline: - TBD -
- Cargo Box Width @ Wheelhousings: 49.4
- Cargo Box (Area) Height: - TBD -
- Cargo Volume to Seat 1: 144.7
- Cargo Volume to Seat 2: 93.8
- Cargo Volume to Seat 3: 41.5
- Cargo Volume to Seat 4:
- Model Group: Suburban
- Vehicle Segment: Large Sport Utility
- Vehicle Type: Sport Utility
- Engine Displacement Units: 5.3
- Engine Camshaft: OHV
- Engine Block Type: aluminum
- Engine Cylinder Count: 8
- Engine Valve Count: 2
- Country of Origin: United States Chevrolet Active MPV
Customer Reviews
Contact a Top Rated Specialist
Alex Garcia
Sales
Martin Ugoji
Sales
Randy Erwin
Sales
Carl Black Chevrolet Kennesaw Specialists
Alex Garcia
Sales
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Mar 17, 2023
I will not be buying from Carl Black again.
I will not be buying from Carl Black again. I called around to multiple dealerships to ask if they had a "mandatory" dealer additional cost over MSRP, Carl Black told me no they didn't. On Jan 4 2022 I went into the dealership to place an order for a Chevrolet Suburban Z71 with the 6.2 V8. I had met with theor top salesman, Alex. I again asked if there was a mandatory dealer add over MSRP, was told no once again. We shook hands and placed the order for the vehicle. (After I left, I communicated I wanted a sunroof, we had to order a 2nd because the first didn't have a sunroof, this is relative to a later issue) 2 months later, the vehicle arrives, we go to do all the paperwork and there is the mandatory fee of $3xxx. Alex tells me we will work it off when we trade this Suburban in on the next one with the sunroof (this was at the height of used vehicle prices, they would mark it up and sell at a high price very quickly. The sunroof would still be $1500 or maybe free depending on the trade value at the time). I kept asking about the replacement Suburban, month after month they said any day. Finally was told it was "cancelled" by Chevrolet and we could try to reorder for the next year's model. The vehicle base price had increased $1500 and the used market calmed down, I would end up losing on it in the end. I elected to keep the Suburban, it just got a new engine at 28,400 miles. I should have waited and found a dealer anywhere else to get it at MSRP rather than pay the premium to a dealer 45 mins away from my house.
Dec 09, 2021
The service department has a lot to be desired where it...
The service department has a lot to be desired where it takes forever to do an oil change 2 hours just to do an oil change 1st thing in the morning and then check a car and do a oil change it is a 5 hour wait
Martin Ugoji
Sales
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Jun 08, 2026
The team was so helpful , Martin was awesome .
The team was so helpful , Martin was awesome . This is my second car bought with him and he made the process smooth . The finance department was amazing and quick. No one likes dropping new car money but it was overall 10 out of 10 fron start to finish
May 26, 2026
This is my second time buying a new car with Martin and I
This is my second time buying a new car with Martin and I was so pleased with his service and professionalism. He took care of me like I was family . 30 thumbs up
Randy Erwin
Sales
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Jul 23, 2020
My wife and I came to Carl Black to purchase our first...
My wife and I came to Carl Black to purchase our first new vehicle after a recommendation from my father. He purchased a new truck from there when I was my sons age. Randy Erwin exemplified every attribute I hoped to encounter in this process. He listened to our needs and found us what we wanted. Sapphire Givihan was our point of contact for the financial side and even though we were the customer that stayed late she helped us to get the numbers we wanted after the vehicle was picked out. Overall Randy and Sapphire were a absolute pleasure to work with.
Jun 25, 2020
Had a great experience- LOVE my Envision. They were easy...
Had a great experience- LOVE my Envision. They were easy to work with and very accommodating! I was even allowed to take the car home for the night!
Troy Myers
Sales
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Feb 01, 2021
Very helpful and not pushy or forceful they respect the...
Very helpful and not pushy or forceful they respect the customer they don’t hound you on the phone. Honest and do what they say they will.
Jan 10, 2021
I went to Carl Black just to see my situation with my...
I went to Carl Black just to see my situation with my existing corolla 2019 and loan . Troy was extremely helpful and understanding of my need since the beginning. Troy called me the next they with a proposal and i got my new GMC with and excellent deal. Thank you Troy and the cark black Team.
Tori Martinez
Sales
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Oct 14, 2022
This is the second time we bought a car from Chevrolet
This is the second time we bought a car from Chevrolet and the second time with this seller, this man did not give me confidence the first time and this second time I wanted to give him the opportunity because my husband know him , but he cheated again, he is only here to sell and make money and not to help the client and meet their expectations. Esta es la segunda vez que compramos un auto de Chevrolet y la segunda vez con este vendedor, este hombre no me dio confianza la primera vez y esta segunda vez quise darle la oportunidad porque mi esposo lo conoce, pero me volvió a engañar, solo está aquí para vender y ganar dinero y no para ayudar al cliente y cumplir con sus expectativas. Comunidad hispana no se dejen envolver por este señor.
Feb 15, 2021
Great experience, thoroughly helped.Was quick and easy,...
Great experience, thoroughly helped.Was quick and easy, no hassle. Everyone was kind. Helped me find my perfect car that met my needs, lifestyle, and price range!
Alexia Zapien
Sales Professional
Sep 01, 2026
You can tell this team cares about their customers &
You can tell this team cares about their customers & takes pride in what they do.
Carlos Criddle
Sales Professional
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Courtney Hardy
Sales Professional
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Devin Hale
Sales and Leasing Professional
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Jackson Hall
Sales Professional
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Keyomo Butler
Sales and Leasing Professional
Jul 14, 2026
Carl Black Kennesaw Buick Gmc is amazing!
Carl Black Kennesaw Buick Gmc is amazing!! We have a huge selection of inventory!! Come see us!!
Mark Whittaker
Sales and Leasing Professional
Jul 08, 2026
I was excited to purchase my new vehicle here, but the
I was excited to purchase my new vehicle here, but the experience after the sale has been one of the most frustrating customer service experiences I’ve ever had. The night I purchased my vehicle, it was already around 10:00 p.m. My dash cam was hardwired into my trade-in, and removing it wasn’t something that could be done in a few minutes. My son was going to help remove it, and I was told I could come back the next day while my new vehicle was being detailed. The next day, I even received the dealership’s customer satisfaction survey call. I told the representative I was coming back to clean out my trade-in and have my new car detailed, and that I’d discuss the survey in person. When I arrived, my trade-in had already been sent away. The staff told me they would retrieve my dash cam from the wholesale lot. I left without worrying because they assured me they would get it back to me. I even have text messages from my salesperson stating: “It’s been sent to our wholesale lot so I will call them and see if they can take it out.” Fast forward more than a month, and instead of returning my property, I was offered a cheap generic dash cam from Temu as a replacement for my Anker Roav dash cam that I purchased myself. Then, to make matters worse, my salesperson later claimed he never told me I could come back for my belongings. Throughout this entire ordeal, I waited for return calls from Mr. Zimmerman and Mr. Whitaker. Neither ever called me back despite multiple promises. There were also issues with the “detail” on my new vehicle that were never resolved. The vehicle wasn’t properly cleaned, there was a handprint left on the dashboard, and there was a scratch near the shifter that I reported immediately. Those concerns were also ignored. Mistakes happen. Losing a customer’s property is unfortunate but fixable. Ignoring the customer, changing the story, failing to return calls, and offering an inferior replacement instead of making things right is what earned this review. If you buy a vehicle here, remove every single personal item before handing over your keys, because if something goes missing, don’t expect anyone to take ownership of the problem.
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Why Choose Carl Black Chevrolet Buick GMC Kennesaw
The team at Carl Black Chevrolet Buick GMC Kennesaw is dedicated to providing you with the absolute best customer service possible. From the minute you step inside our showroom our professional staff will focus on your priorities and preferences so that we can suggest the right car for your individual situation and needs. We’re aware that the car-buying experience hasn’t always been a pleasant one, so our goal is to make the process as easy and stress-free as possible for you.
Disclaimer:
Pre-Owned vehicle pricing includes all offers and incentives. Appropriate Tax, Title, and Tag are not included in vehicle prices shown and must be paid by the purchaser. See dealer for details. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (678) 269-6431 or by visiting us at the dealership.
Prices do not include government fees which include tax, tag, title and WRA (Warranty Rights Act) fees. All pricing, vehicle information, and availability are subject to change without notice. All offers and vehicle pricing are before tax, tag, title, mv rights act fee, and license. Out of state buyers are responsible for all state, county, city taxes and fees, as well as title/registration fees in the state that the vehicle will be registered. All prices and offers include all rebates and incentives which the dealer retains unless otherwise specifically provided. Dealer not responsible for errors and omissions; all offers subject to change without notice. Contact dealer for the most current information.
Some vehicles listed on this site may not be physically located at this dealership and may be available for transportation. Transportation costs (if any) may not be included. Please verify availability and pricing by contacting us at: (678) 269-6431.
**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 5.9% interest and 20% downpayment.
The Manufacturer’s Suggested Retail Price excludes tax, title, license, dealer fees and optional equipment. Dealer sets final price.